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Jobs at Willow (Now Hiring) — 2 open

Willow logoWillow

BIM Coordinator (Customer Engineer Coordinator)

Manila, Metro Manila, Philippines · Remote OK

Mid level

About Willow Willow is building the leading Operational AI platform for the built world. We help owners and operators of large, complex environments better understand, manage, and optimize their buildings and infrastruct…

Skills: BIM Coordination, MEP Engineering, Digital Twin Deployment, Revit, Navisworks

Willow logoWillow

Building Management System Coordinator (Customer Engineer Coordinator)

Manila, Metro Manila, Philippines · Remote OK

Mid level

About Willow Willow is building the leading Operational AI platform for the built world. We help owners and operators of large, complex environments better understand, manage, and optimize their buildings and infrastruct…

Skills: MEP Engineering, Building Management Systems, Digital Twin Deployment, BIM, Data Analysis

Willow logo

BIM Coordinator (Customer Engineer Coordinator)

Willow

Manila, Metro Manila, Philippines • Remote OK

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Mid level

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  • Full-time
  • Posted 2d ago
  • ~40 hrs/week
  • Remote in Manila, Metro Manila, Philippines

Responsibilities

Coordinate the deployment of Digital Twin platforms by processing building data and validating 3D models. Collaborate with cross-functional teams and product engineering to optimize system integrations and product capabilities.

Requirements

Requires 3+ years of experience in MEP engineering or building services, with a strong understanding of BMS and HVAC systems. Proficiency in BIM tools like Revit and data analysis tools like Excel or SQL is highly valued.

Full job description

About Willow

Willow is building the leading Operational AI platform for the built world. We help owners and operators of large, complex environments better understand, manage, and optimize their buildings and infrastructure by connecting physical, operational, and human data into a unified digital foundation. Our platform enables customers to move from fragmented systems and reactive workflows to smarter operations, better decision-making, and meaningful financial and operational outcomes.

 

We are at an important stage of company growth: scaling commercial momentum, increasing operating rigor, and building the foundation for long-term category leadership.

 

About the Role 

This role plays a critical part in delivering Willow's Digital Twin platform to customers. Working closely with project and team leads, you will help drive successful deployments, coordinate cross-functional activities, and ensure high-quality outcomes. This role offers the opportunity to grow and nurture strategic customer accounts and directly contributing to Willow's long-term growth and expansion. 

Our ideal candidate is a self-starter with a demonstrated record of successfully coordinating complex, cross-functional projects to achieve desired outcomes. Previous experience working across subject matter areas where you may or may not be an expert will also be key to success.

Standout candidates will have a proven ability to understand and explain complex technical content to enable internal and external teams to arrive at appropriate decisions. This is an individual contributor role (not a people-management position) that sits within our Customer Engineering (CE) department, and it will require the ability to collaborate across cross-functional teams to support deployment efforts, build strong internal working relationships, and manage stakeholder expectations.

\nResponsibilities:
  • Help build and set up Digital Twins for our clients by working directly on live deployment projects
  • Use your knowledge of building systems (HVAC, BMS, electrical, and mechanical) to help process and validate data
  • Work with 3D building models (such as Revit or Navisworks) to understand building layouts and support accurate Digital Twin creation, while analysing large datasets using tools like Excel to identify issues and ensure data accuracy
  • Work closely with teammates across different departments to help set up and support system integrations.
  • Use AI tools to speed up data processing, documentation, and problem-solving, while staying open to learning and adopting new tools and technologies as they become available.
  • Ensure the Team Leader is informed on progress, issues, risks and blockers on a daily basis to enable accurate deliverable management
  • Engage with Willow’s Product and Engineering team to improve product capabilities and roadmap
What we are looking for:
  • 3+ years’ experience in MEP / building services engineering, Building Automation Services, or project/program coordination, ideally in a SaaS or technology-enabled services business
  • An MEP engineering background (mechanical, electrical and/or plumbing), specifically control and monitoring within the built environment, is highly valued
  • A solid understanding of typical building technology systems such as HVAC controls, Building Management Systems (BMS), lighting controls, energy metering networks, IT/OT/IoT devices and networks, and access control and security technologies
  • 3D modeling / BIM experience is highly regarded and a significant plus — exposure to authoring or review tools such as Revit, Navisworks or Archicad.
  • Comfortable using or learning AI tools like Claude to improve productivity
  • Strong communication skills — able to explain things clearly and simply to teammates
  • Strong data analysis skills, with the ability to interpret and work across large, disparate datasets (e.g. using Excel, SQL or similar tools) to draw out insights and inform decisions
  • A positive attitude, enthusiastic, flexible, energetic and highly motivated
\n

Related keywords

BIMDigital TwinMEPHVACBMSRevitNavisworksArchicadIoTOTSaaSSQLExcelClaudeAIBuilding Automation

About Willow

LinkedInVisit site

The Global Leader in Operational AI for the Built World

Industry
Software Development
Company size
51-200 employees
Founded
2017
Headquarters
Sydney, NSW
LinkedIn followers
22,105

Willow is the leading AI-driven platform revolutionizing the built world. Leveraging cutting-edge digital twin technology, Willow empowers organizations to reduce operational costs of buildings, improve sustainability outcomes and dynamically optimize asset performance at scale. Willow is changing the way the world manages buildings for a more sustainable future by enabling every building to respond to the people, purpose and environments they serve. Trusted by global leaders in education, healthcare, retail, transportation and commercial real estate, Willow is redefining how the world manages and interacts with the built environment.

Offices: 1 Farrer Place, Level 21, Sydney, NSW 2000, AU · Rockefeller Plaza, 1230 6th Ave, Floor 19, New York, NY 10020, US · United St, Unit 10CD, Mandaluyong, National Capital Region 1550, PH · Level 22, 120 Spencer Street, Melbourne, Victoria 3000, AU · 2121 N Pearl Street, Suite 300, Dallas, Texas 75201, US

Smart BuildingsBuilding OperationsDigital TwinsDigital EngineeringDigital ArchitectureCondition-Based MaintenanceAIData Integrationand Enterprise SaaS softwareSmart Building
View all jobs at Willow

About Willow

LinkedInVisit site

The Global Leader in Operational AI for the Built World

Industry
Software Development
Company size
51-200 employees
Founded
2017
Headquarters
Sydney, NSW
LinkedIn followers
22,105

Willow is the leading AI-driven platform revolutionizing the built world. Leveraging cutting-edge digital twin technology, Willow empowers organizations to reduce operational costs of buildings, improve sustainability outcomes and dynamically optimize asset performance at scale. Willow is changing the way the world manages buildings for a more sustainable future by enabling every building to respond to the people, purpose and environments they serve. Trusted by global leaders in education, healthcare, retail, transportation and commercial real estate, Willow is redefining how the world manages and interacts with the built environment.

Offices: 1 Farrer Place, Level 21, Sydney, NSW 2000, AU · Rockefeller Plaza, 1230 6th Ave, Floor 19, New York, NY 10020, US · United St, Unit 10CD, Mandaluyong, National Capital Region 1550, PH · Level 22, 120 Spencer Street, Melbourne, Victoria 3000, AU · 2121 N Pearl Street, Suite 300, Dallas, Texas 75201, US

Smart BuildingsBuilding OperationsDigital TwinsDigital EngineeringDigital ArchitectureCondition-Based MaintenanceAIData Integrationand Enterprise SaaS softwareSmart Building
View all jobs at Willow

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