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Jobs at Whole Family Health Center (Now Hiring) — 13 open

Whole Family Health Center logoWhole Family Health Center

Medical Receptionist

Vero Beach, Florida, United States · On-site

Entry level

Whole Family Health Center A non-profit community healthcare organization serving Florida’s Treasure Coast region for over 25 years as an integrated approach to healthcare providing access to Adult & Pediatric Prim…

Skills: Patient Scheduling, Insurance Verification, Electronic Medical Records, Customer Service, Medical Billing

Whole Family Health Center logoWhole Family Health Center

BH Therapist (LMHC/LCSW) – Timely Access Prog

Vero Beach, Florida, United States · On-site

$72k/yr

Mid level

Behavioral Health Therapist (LMHC/LCSW) – Timely Access Program Help Expand Access to Behavioral Health Care Whole Family Health Center (WFHC) is seeking an experienced, compassionate, licensed Behavioral Health Th…

Skills: Behavioral Health Assessment, Evidence-Based Interventions, Clinical Documentation, Crisis Stabilization, Case Management

Whole Family Health Center logoWhole Family Health Center

Medical Assistant

Fort Pierce, Florida, United States · On-site

Entry level

Whole Family Health Center A non-profit community healthcare organization serving Florida’s Treasure Coast region for over 25 years as an integrated approach to healthcare providing access to Adult & Pediatric Prim…

Skills: Patient Screening, Vital Signs, Medical Charting, Phlebotomy, Covid Testing

Whole Family Health Center logoWhole Family Health Center

Referral Coordinator

Fort Pierce, Florida, United States · On-site

Mid level

Job Summary: This person must be able to multi-task and function in a fast-paced environment while contributing to a positive environment for patients and staff and participating in problem solving activities. He or she …

Skills: Referral Coordination, Patient Scheduling, Prior Authorization, Electronic Medical Records, Insurance Verification

Whole Family Health Center logoWhole Family Health Center

Behavioral Health Receptionist

Vero Beach, Florida, United States · On-site

Entry level

Job Summary The Behavioral Health Receptionist plays a vital role in supporting outpatient behavioral health care for established and incoming patients who need psychiatric or counseling services. This individual ensures…

Skills: Customer Service, Medical Scheduling, Electronic Medical Records, Insurance Verification, Payment Processing

Whole Family Health Center logoWhole Family Health Center

RN Clinical Operations Specialist

Vero Beach, Florida, United States · On-site

Mid level

Job Summary The Registered Nurse (RN) – Clinical Operations Specialist supports providers and clinical staff by coordinating centralized nursing workflows, improving clinical efficiency, and promoting consistent pa…

Skills: Clinical Oversight, Medication Management, Patient Communication, Workflow Improvement, EHR Optimization

Whole Family Health Center logoWhole Family Health Center

Patient Care Coordinator

Fort Pierce, Florida, United States · On-site

Senior

Job Summary The Chronic Care Management Coordinator works under the direction of the Manager of Social Services, providing services at the direction of the primary care provider (MD/DO/APRN). CCM Coordinator will oversee…

Skills: Chronic Care Management, Communication, Patient Coordination, Documentation, Care Plan Development

Whole Family Health Center logoWhole Family Health Center

Pediatric Medical Assistant

Vero Beach, Florida, United States · On-site

Entry level

Pediatric Medical Assistant This person must be able to multi-task and function in a fast-paced environment while contributing to a positive environment for patients and staff. This person will participate in problem sol…

Skills: Patient Assessment, Vital Signs Measurement, EKG, Blood Glucose Testing, Vaccination Administration

Whole Family Health Center logoWhole Family Health Center

Clinical Ops Director of Adult Medicine

Vero Beach, Florida, United States · On-site

Senior

Job Summary The Clinical Operations Director of Adult Medicine at WFHC is responsible for overseeing and optimizing the day-to-day operations of the adult medicine department. This role ensures the delivery of high-quali…

Skills: Healthcare Operations Management, Clinical Workflow Optimization, Regulatory Compliance, Patient Access Management, Staff Productivity

Whole Family Health Center logoWhole Family Health Center

DME & Home Health Coordinator

Fort Pierce, Florida, United States · On-site

Mid level

Job Summary The DME and Home Health Coordinator serves as a liaison between patients, providers, specialists, insurance carriers, and community agencies to ensure timely coordination of Durable Medical Equipment (DME), H…

Skills: Prior Authorization, Care Coordination, Patient Advocacy, Electronic Health Records, Insurance Verification

Whole Family Health Center logoWhole Family Health Center

Phlebotomist

Fort Pierce, Florida, United States · On-site

Mid level

Job Summary: Serves patients by preparing specimens for laboratory testing; performing screening procedures. Candidate must be able to multi-task and function in a fast-paced environment, while contributing to a positive…

Skills: Venipuncture, Finger Sticks, Specimen Processing, EHR, Aseptic Technique

Whole Family Health Center logoWhole Family Health Center

Patient Intake Coordinator

Fort Pierce, Florida, United States · On-site

Entry level

Job Summary: The Patient Intake Coordinator acts under the direction, guidance, and supervision of the Manager of Business Service. This position is responsible for promoting awareness and access to healthcare through lo…

Skills: Patient Intake, Public Insurance Enrollment, Customer Service, Multi-tasking, Data Entry

Whole Family Health Center logoWhole Family Health Center

Medical Receptionist

Fort Pierce, Florida, United States · On-site

Entry level

Whole Family Health Center A non-profit community healthcare organization serving Florida’s Treasure Coast region for over 25 years as an integrated approach to healthcare providing access to Adult & Pediatric Prim…

Skills: Multi-tasking, Customer Service, Patient Assessment, Critical Thinking, Medical Scheduling

Whole Family Health Center logo

Medical Receptionist

Whole Family Health Center

Vero Beach, Florida, United States • On-site

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Entry level

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  • Full-time
  • high school, bachelor degree
  • Posted 16h ago
  • ~40 hrs/week

Responsibilities

The Medical Receptionist manages front-office operations, including patient check-in, scheduling, and insurance verification. They act as a primary liaison between patients and clinical staff to ensure efficient care coordination.

Requirements

A high school diploma or GED is required, with a preference for a college degree and proficiency in EMR and scheduling software. Candidates must pass a Level 2 background check and provide proof of specific immunizations.

Full job description

Whole Family Health Center

 A non-profit community healthcare organization serving Florida’s Treasure Coast region for over 25 years as an integrated approach to healthcare providing access to Adult & Pediatric Primary Care, Behavioral Health, and Pharmacy with delivery services. WFHC is committed to delivering compassionate, quality care to all!

Medical Receptionist

This person must be able to multi-task and function in a fast-paced environment while contributing to a positive environment for patients and staff and participating in problem-solving activities. He or she must be detail-oriented, sensitive to the patient’s needs, and require minimal supervision in order to function efficiently. The person in this position maintains office operations by receiving and distributing communications; maintaining supplies and equipment; and serving patients. He or she works directly with the clinical staff and acts as a liaison between the patient and the provider. This position requires close communication with the patient, nurses, providers and case managers in order to coordinate care.  This person assists in keeping the office running efficiently by performing clerical duties, such as answering telephones, photocopying, faxing, and providing quality customer service. Communication with and respect for the patient is essential to build rapport. Good patient assessment skills are essential. This person must prioritize tasks and use space and time efficiently. The person in this position must be able to think critically and logically. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.  This is a position of trust.

Communication

Good oral and written communication skills are required for this position. The information must be exchanged using tact and persuasion appropriately. The person in this position must be able to communicate with the patients, staff, and others; and contribute to a positive environment. Bilingual English Spanish, or Creole preferred, but not required. 

Key Responsibilities

  • Maintains professional behavior, and attitude towards patients, visitors, and coworkers.
  • Ensures waiting areas and reception areas are kept neat and clean.
  • Greets visitors, and vendors and directs them to the appropriate staff members.
  • Ensures all patient information is captured into Phreesia and converted into Athena during the check-in process.
  • Greets patients and confirms insurance information as well as patient demographics.
  • Collects current and valid patient identification and insurance information to be scanned into the chart.
  • Establishes the patient’s reason for the visit and distributes the appropriate patient packet of information and/or consent forms.
  • Collects patient payments.
  • Checks patients out, and schedules follow-up appointments as directed by the provider.
  • Schedules referrals for diagnostic testing and specialty appointments as requested.
  • Follows up on referrals to ensure patients are keeping the appointments as scheduled.
  • Answers incoming calls and schedules patient appointments.
  • Calls patients to remind them of upcoming appointments.
  • Verifies patient insurance eligibility.
  • Manages and maintains provider schedules as appropriate.
  • Clears no-shows, reschedule canceled, and bumped appointments in PM.
  • Opens and closes payment batches.
  • Documents patient contacts and progress in the EHR.
  • Attends educational offerings as appropriate.
  • Required to conduct outside screening, as needed.
  • Performs other duties and responsibilities as assigned.
  • May occasionally need to travel from one clinic to another for coverage.

Qualifications

  • High school diploma or GED required; college degree preferred. 
  • Must be cross-trained in electronic medical records, scheduling software, and Microsoft Outlook.

Requirements

  • Level 2 background clearance required
  • Proof of immunizations for (1) Tdap, (2) MMR’s, HEP B vaccination, and either a history of chicken pox (varicella), or documentation of the varicella vaccine, a PPD Test is done once upon hire

WFHC reserves the right to change or modify the job description, including but not limited to Major Responsibilities, Education, Certification, and Physical Requirements. 

WFHC is an EOE.

Related keywords

HealthcareMedical ReceptionistEMRPhreesiaAthenaInsurance EligibilityPatient DemographicsReferralsMedical Office AdministrationPatient Care CoordinationNon-profit HealthcarePrimary Care

About Whole Family Health Center

LinkedInVisit site

From newborns to adults, Whole Family Health Center offers quality affordable healthcare for every age and health status

Industry
Hospitals and Health Care
Company size
51-200 employees
Founded
1995
Headquarters
Vero Beach, Florida
LinkedIn followers
442

Whole Family Health Center (WFHC) is a non-profit community healthcare organization serving the Treasure Coast for over 25 years. WFHC offers an integrated approach to healthcare providing access to Adult & Pediatric Primary Care, Behavioral Health, and a Pharmacy with delivery services, all under one roof. WFHC strives to be a healthcare home for all members of the community, whether they are full or part-time residents. WFHC began in Fort Pierce as the ‘AIDS Research and Treatment Center of the Treasure Coast’ (ARTCTC), founded by Dr. Gerald Pierone, an Infectious Disease Specialist. Dr. Pierone serves as our Chief Medical Officer, overseeing all clinical initiatives and directing our infectious disease program, including our COVID-19 response. Today, WFHC remains the leader on the Treasure Coast for the care and treatment of HIV/AIDS, Hepatitis C, and STIs.

Offices: 827 18th St, Vero Beach, Florida 32960, US · 981 37TH PL, VERO BEACH, Florida 32960-6541, US · 725 N US Highway 1, Fort Pierce, Florida 34950, US

Primary CareInternal MedicinePediatric MedicineBehavioral Health Servicesand PharmacyHealth CareWellnessPersonal HealthPrimary and Urgent Care
View all jobs at Whole Family Health Center

About Whole Family Health Center

LinkedInVisit site

From newborns to adults, Whole Family Health Center offers quality affordable healthcare for every age and health status

Industry
Hospitals and Health Care
Company size
51-200 employees
Founded
1995
Headquarters
Vero Beach, Florida
LinkedIn followers
442

Whole Family Health Center (WFHC) is a non-profit community healthcare organization serving the Treasure Coast for over 25 years. WFHC offers an integrated approach to healthcare providing access to Adult & Pediatric Primary Care, Behavioral Health, and a Pharmacy with delivery services, all under one roof. WFHC strives to be a healthcare home for all members of the community, whether they are full or part-time residents. WFHC began in Fort Pierce as the ‘AIDS Research and Treatment Center of the Treasure Coast’ (ARTCTC), founded by Dr. Gerald Pierone, an Infectious Disease Specialist. Dr. Pierone serves as our Chief Medical Officer, overseeing all clinical initiatives and directing our infectious disease program, including our COVID-19 response. Today, WFHC remains the leader on the Treasure Coast for the care and treatment of HIV/AIDS, Hepatitis C, and STIs.

Offices: 827 18th St, Vero Beach, Florida 32960, US · 981 37TH PL, VERO BEACH, Florida 32960-6541, US · 725 N US Highway 1, Fort Pierce, Florida 34950, US

Primary CareInternal MedicinePediatric MedicineBehavioral Health Servicesand PharmacyHealth CareWellnessPersonal HealthPrimary and Urgent Care
View all jobs at Whole Family Health Center

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