Jobs at WellDyne (Now Hiring) — 25 open — Page 2

• Implementation
  • Responsible for the successful onboarding of large complex clients with unique service requirements. Program Level Project Management leadership
  • Serve as primary Implementation operations contact for strategic partners
  • Support Sales and attend finalist meetings
  • Serve as Project Manager for key strategic clients/partner implementations and strategic initiatives
  • Expert in project management with consideration of HealthDyne’s operational processes and procedures to facilitate successful implementation of HealthDyne’s services
  • Provides Sales and Client Service support which includes direct contact with customers and/or customer representatives
  • Project execution in compliance with contractual requirements
  • Oversees implementations, creates/maintained detailed project plans, facilitates requirements gathering sessions, project status meetings, and reports overall project health throughout the organization
  • Facilitates interdepartmental relations and communication as it specifically relates to managed accounts including Finance, IT, Mail Pharmacy Operations, Specialty Pharmacy Operations, Hub Services, and other departments as needed
  • Facilitate/lead development and documentation of Standard Implementation Procedures
  • Produces objective reporting to the HealthDyne leadership team, regarding critical path items, opportunities, and overall customer standing
  • Can apply communication principles and appropriate positioning of information to deliver to various client types
  • Execute post-implementation improvement initiatives, new process development to mitigate risks for future implementations

• This position requires a college four-year degree or a minimum of 5 years' experience in client services or project management.
• Experience working in Pharmacy Operations/Technology and/or project management work history
• Requires ongoing learning in the pharmacy industry and continuous product knowledge development in the areas of PBM, pharmacy practices, company-specific product offerings, pricing components, and company capabilities and limitations.

Knowledge, Skills, and Abilities

• Ability to manage multiple projects to successful and timely conclusion, including measurement of milestones, alerting project participants to outliers and project status updates
• Able to communicate internally and externally with all levels of people in a manner which illustrates superior professionalism. Communications may include speaking in front of groups of people
• Ability to prepare for, lead and direct meetings, both internally and externally, with various group sizes. Directing includes keeping meetings on track, providing follow-up/meeting minutes, Gantt charts, etc.
• Relationship focused, with excellent interpersonal skills for dealing with clients, peers, other departments, and senior management
• Excellent written communication and documentation skills
• Advanced project planning skills with attention to detail, with the ability to prioritize and meet deadlines
• Must have the ability to use logical methods to address problems and develop effective solutions, ensuring customer expectations are met or exceeded
• Must have ability to view processes and suggest change in order to create or maintain the most efficient, timely and accurate delivery
• Ability to analyze, interpret and organize information in a clear and concise manner
• Must have expert level knowledge of all desktop computer application such MS Office, including Outlook, Word, Excel, and PowerPoint.  Salesforce.com knowledge is beneficial
• Ability to adapt and be flexible in a variety of situations
• Ability to multitask and possess excellent time management skills
• Must be able to work independently as well as support, contribute to, and lead teams
• Other duties as assigned