Dallas, Texas, United States · On-site
We're searching for all-around amazing Optometric Technicians to work hand in hand with our Optometrists to give each eye exam patient a stellar experience in our stores. You'll help manage a high volume of patients, com…
Skills: Optometric testing, Patient care, Autorefraction, Visual acuity, Lensometry
Las Vegas, Nevada, United States · On-site
Warby Parker is on the hunt for a data-driven, experienced production supervisor for our in-house optical manufacturing facility in Las Vegas, NV. This role will be responsible for running the production for 1st shift. R…
Skills: Production supervision, Team leadership, Manufacturing operations, Performance management, Safety compliance
Las Vegas, Nevada, United States · On-site
We’re looking for an experienced and exceptional Production Manager to join our core management team in our Las Vegas lab. These team members will oversee a high-performing team of manufacturing employees and all job pro…
Skills: Production management, People management, Safety management, Quality control, Continuous improvement
New York, New York, United States · On-site
$20/hr–$23/hr
Warby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. (At other brands, you might see similar roles called Keyholder.) Across all of o…
Skills: Customer service, Retail management, Sales leadership, Product knowledge, Communication skills
Watertown, Massachusetts, United States · On-site
$20/hr–$23/hr
Warby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. (At other brands, you might see similar roles called Keyholder.) Across all of o…
Skills: Retail management, Customer service, Sales leadership, Communication, Problem-solving
Port Chester, New York, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer service, Product knowledge, Style advice, Communication, Problem-solving
Rochester Hills, Michigan, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer Service, Sales, Product Knowledge, Style Advice, Communication
Hyannis, Massachusetts, United States · On-site
$34/hr–$40/hr
Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what we're all about-helping people see! In this role, you'll become an…
Skills: Optical dispensing, Eyewear fitting, Customer service, Prescription interpretation, Frame styling
Hyannis, Massachusetts, United States · On-site
$24/hr–$28/hr
Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences. (At other brands, you might see similar roles called A…
Skills: Retail management, Sales leadership, Inventory management, Customer service, Team leadership
Hyannis, Massachusetts, United States · On-site
$37/hr–$44/hr
Warby Parker is on the lookout for a highly skilled Optical Manager to join our growing in-house Optical team. In this role, you'll use your professional skill set and product expertise to create incredible experiences f…
Skills: Optical dispensing, Team leadership, Customer service, Mentoring, Inventory management
Brookline, Massachusetts, United States · On-site
$34/hr–$40/hr
Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what we're all about-helping people see! In this role, you'll become an…
Skills: Optical dispensing, Eyewear fitting, Frame adjustment, Prescription interpretation, Customer service
Brookline, Massachusetts, United States · On-site
$34/hr–$40/hr
Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what we're all about-helping people see! In this role, you'll become an…
Skills: Optical dispensing, Eyewear fitting, Customer service, Prescription interpretation, Frame adjustment
Canton, Connecticut, United States · On-site
Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what we're all about-helping people see! In this role, you'll become an…
Skills: Optical dispensing, Eyewear fitting, Customer service, Prescription interpretation, Frame styling
Atlanta, Georgia, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer service, Product knowledge, Style advice, Communication, Problem-solving
Greenwich, Connecticut, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer Service, Sales, Product Knowledge, Style Advice, Problem Solving
Winston-Salem, North Carolina, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer Service, Sales, Product Knowledge, Style Advice, Problem Solving
Charlotte, North Carolina, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer Service, Sales, Product Knowledge, Style Advice, Problem Solving
Alabama, United States · On-site
Warby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. (At other brands, you might see similar roles called Keyholder.) Across all of o…
Skills: Customer service, Retail management, Sales leadership, Product knowledge, Communication skills
Portland, Oregon, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer Service, Sales, Product Knowledge, Style Advice, Problem Solving
Philadelphia, Pennsylvania, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer service, Product knowledge, Style advice, Communication, Problem-solving
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The Optometric Technician acts as a liaison between doctors and patients, performing preliminary clinical data collection and managing patient flow. They also provide support with contact lens training and maintain organized, clean exam rooms while ensuring adherence to privacy policies.
Candidates should be professional, compassionate, and comfortable with technology in a high-volume retail setting. Previous experience in a medical environment or completion of an Optometric Technician training program is preferred.
We're searching for all-around amazing Optometric Technicians to work hand in hand with our Optometrists to give each eye exam patient a stellar experience in our stores. You'll help manage a high volume of patients, complete pre-testing, support with new contact lens insertion and removal training, deliver video assisted eye exams (where applicable), collect critical data, and generally keep our eye exam operations running extra smoothly. Sounds like the job for you? Keep reading.
What you'll do:
● Act as the primary liaison between doctor and patient, establishing a great rapport with all eye exam patients
● Perform preliminary clinical data collection (including but not limited to: autorefraction, visual acuity, eye pressure, pupil testing, ocular motility testing, retinal imaging, and lensometry)
● Support with in person and video assisted eye exam appointments as available
● Support new contact lens wearers through delivering insertion and removal training. Additionally, train additional team members (as directed by the Store Leader) on how to deliver insertion and removal training
● Support the patient and store team through each step of the booking process with appointment confirmation, annual exam outreach, and contact lens follow up to ensure the patient has a seamless appointment experience
● Efficiently manage the flow of our patients through the eye exam process
● Provide support to the doctor in maintaining meticulous and accurate records of data collected
● Help with the preparation of reports to other medical professionals as needed
● Ensure adherence to governmental regulations and privacy policies (e.g. HIPAA/PIPEDA), and company procedures
● Prepare and maintain an organized exam room by replenishing supplies, keeping contact lens trials up-to-date, ensuring the highest standards of cleanliness for our equipment, and performing ongoing maintenance and calibration as needed
● Support the retail sales team as directed by the Store Leader
Who you are:
● Professional, articulate, and have a compassionate approach to patient care
● A team player who's effective and efficient when collaborating and communicating with doctors, the store team, and patients
● Excellent with multitasking, organization, and time management in prioritizing appointments to maintain efficient patient flow
● Able to think outside of the box when needed
● Precise and comfortable with technology, and able to quickly learn and effectively use new medical applications
● Excited to work side by side (or virtually!) with a doctor in a high-volume retail setting
Extra Credit:
● 1+ years of experience in a medical environment supporting doctors
● Exceptionally knowledgeable about eyewear and able to accurately describe the features and benefits of different offerings. (Patients have questions, and we always like to have answers.)
● Working knowledge of G Suite
● Previous work experience with optometry, electronic health records, or medical care
● Familiar with healthcare technology systems and equipment (EMR systems, retinal cameras, exam room equipment)
● Completion of an Optometric Technician training program or CPOT certification (Certified Paraoptometric Technician)
In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.
For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.
For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.
Some benefits of working at Warby Parker for full-time employees:
Some benefits of working at Warby Parker for part-time employees:
Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website.
1 WA only: Full-Time employees’ paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.
We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.
Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)
Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.
Prescription eyewear and sunglasses starting at US $95. For every pair sold, a pair is distributed to someone in need.
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We’re constantly asking ourselves how we can do more and make a greater impact—and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale, be profitable, and do good in the world—without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Glasses, sunglasses, contacts, and eye exams—we’ve got your eyes covered. Shop prescription eyewear starting at $95 online or find a store near you at warbyparker.com Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. As of 2020, over eight million pairs have been distributed—and we’re only just getting started. Learn more at warbyparker.com/buy-a-pair-give-a-pair. Community Guidelines: https://warbyparker.tumblr.com/post/680985512416313344/community-guidelines
Offices: 161 Avenue of the Americas, New York, NY 10013, US
Prescription eyewear and sunglasses starting at US $95. For every pair sold, a pair is distributed to someone in need.
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We’re constantly asking ourselves how we can do more and make a greater impact—and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale, be profitable, and do good in the world—without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Glasses, sunglasses, contacts, and eye exams—we’ve got your eyes covered. Shop prescription eyewear starting at $95 online or find a store near you at warbyparker.com Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. As of 2020, over eight million pairs have been distributed—and we’re only just getting started. Learn more at warbyparker.com/buy-a-pair-give-a-pair. Community Guidelines: https://warbyparker.tumblr.com/post/680985512416313344/community-guidelines
Offices: 161 Avenue of the Americas, New York, NY 10013, US
