Short Hills, New Jersey, United States · On-site
$37/hr–$44/hr
Warby Parker is on the lookout for a highly skilled Optical Manager to join our growing in-house Optical team. In this role, you'll use your professional skill set and product expertise to create incredible experiences f…
Skills: Optical management, Team leadership, Customer service, Eyewear fitting, Prescription interpretation
King of Prussia, Pennsylvania, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer service, Product knowledge, Style advice, Communication, Problem-solving
King of Prussia, Pennsylvania, United States · On-site
Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what we're all about-helping people see! In this role, you'll become an…
Skills: Optical dispensing, Customer service, Eyewear fitting, Prescription interpretation, Frame adjustment
Costa Mesa, California, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer service, Product knowledge, Style advice, Communication, Problem-solving
Washington, District of Columbia, United States · On-site
$18/hr
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer service, Product knowledge, Style advice, Communication, Problem-solving
Washington, District of Columbia, United States · On-site
$18/hr
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer service, Product knowledge, Style advice, Problem-solving, Communication
Washington, District of Columbia, United States · On-site
$19/hr–$21/hr
Warby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. (At other brands, you might see similar roles called Keyholder.) Across all of o…
Skills: Retail management, Customer service, Leadership, Product knowledge, Communication skills
San Diego, California, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer service, Product knowledge, Style advice, Problem-solving, Communication
Miami, Florida, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer Service, Sales, Product Knowledge, Style Advice, Problem-solving
Boynton Beach, Florida, United States · On-site
Warby Parker is searching for an Optical Supervisor to join our growing team of in-house optical professionals. In this role, you'll rely on your optical prowess, friendly demeanor, and product expertise to create incred…
Skills: Optical dispensing, Team leadership, Customer service, Inventory management, Operational management
Boynton Beach, Florida, United States · On-site
Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what we're all about-helping people see! In this role, you'll become an…
Skills: Customer service, Optical measurements, Eyewear fitting, Prescription interpretation, Product knowledge
Sloatsburg, New York, United States · On-site
Warby Parker is searching for a hard-working, upbeat Production Floor Associate to join our optical lab in Sloatsburg, NY. Opening our first-ever in-house lab has helped us sustainably grow our supply chain and consisten…
Skills: Picking, Packing, Shipping, Inventory management, Lensometer operation
New York, New York, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer service, Sales, Product knowledge, Style advice, Problem-solving
United States · On-site
$27/hr–$33/hr
Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what we're all about-helping people see! In this role, you'll become an…
Skills: Optical dispensing, Customer service, Eyewear fitting, Prescription interpretation, Frame styling
Providence, Rhode Island, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer service, Product knowledge, Style advice, Communication, Problem-solving
Milford, Connecticut, United States · On-site
Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what we're all about-helping people see! In this role, you'll become an…
Skills: Optical dispensing, Customer service, Eyewear fitting, Frame adjustment, Prescription interpretation
New York, New York, United States · Hybrid
$74k–$85k/yr
Warby Parker is on the lookout for a motivated Brand Communications Associate Manager to help execute our evolving media relations strategies and bring our brand stories to life. In this role, you’ll play a hands-on part…
Skills: Media relations, Brand communications, Public relations, Storytelling, Editorial judgment
Gainesville, Virginia, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer service, Sales, Product knowledge, Style advice, Problem-solving
Tukwila, Washington, United States · On-site
$27/hr–$33/hr
Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what we're all about-helping people see! In this role, you'll become an…
Skills: Optical dispensing, Eyewear fitting, Customer service, Prescription interpretation, Frame adjustment
Dallas, Texas, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer service, Sales, Product knowledge, Style advice, Communication
Short Hills, New Jersey, United States • On-site
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The Optical Manager will lead a team of opticians to provide exceptional customer service while ensuring optical standards and operational accuracy are met. They are responsible for managing store systems, inventory, and staff development to drive store performance and engagement.
Candidates must be a licensed dispensing optician or ABO-certified optician with at least two years of management experience. Strong leadership, communication, and organizational skills are required to manage store operations and team performance effectively.
Warby Parker is on the lookout for a highly skilled Optical Manager to join our growing in-house Optical team. In this role, you'll use your professional skill set and product expertise to create incredible experiences for customers. Whether you're helping longtime Warby Parker fans or first-time wearers, you'll leave them excited and confident about our glasses. (Our frames are really special, after all. Take a peek at how they're made.) Acting as both a coach and team player, you'll lead your store's Opticians and jump in to consult customers as needed. Our ideal candidate is a lifelong learner who's able to embrace challenges, foster an encouraging work environment, and help Warby Parker grow. Sound like the job for you? Read on!
What you'll do
Optical duties
● Work directly with customers to help meet all of their eyewear needs
● Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
● Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
● Use your expertise to explain prescription terminology and product offerings to customers
Leadership responsibilities
● Manage a team of Opticians by giving and receiving feedback, holding ongoing development conversations, and leading by example on the floor
● Uphold exceptional service standards when working with customers and implement retail experience programs that increase their loyalty and engagement
● Report to the Store Leader, working together to anticipate staffing needs and oversee Optician Apprentice Program participants
● Stay up to date with HR policies and procedures to promote a productive, safe culture in the store and leverage company resources to increase employees' engagement and job satisfaction
● Support general store systems, inventory databases, and business operations
Who you are
● A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states) who's been in a management position for 2+ years
● A strong leader and mentor who exhibits model behavior, drives optical metrics, and adheres to strict optical standards
● Able to operate with a high sense of professionalism and open-mindedness when making decisions on behalf of the team
● Passionate about the eyewear and retail industries
● A clear and effective communicator-you can break down technical terms for customers to easily understand
● Dedicated to going above-and-beyond to make customers (and your teammates!) happy
● Detail-oriented, organized, and capable of prioritizing tasks and responsibilities for yourself and your team in a fast-paced, ever-changing work environment
● Someone who takes your work very seriously, but not yourself
● Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.
For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.
For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.
Some benefits of working at Warby Parker for full-time employees:
Some benefits of working at Warby Parker for part-time employees:
Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website.
1 WA only: Full-Time employees’ paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.
We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.
Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)
Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.
Prescription eyewear and sunglasses starting at US $95. For every pair sold, a pair is distributed to someone in need.
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We’re constantly asking ourselves how we can do more and make a greater impact—and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale, be profitable, and do good in the world—without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Glasses, sunglasses, contacts, and eye exams—we’ve got your eyes covered. Shop prescription eyewear starting at $95 online or find a store near you at warbyparker.com Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. As of 2020, over eight million pairs have been distributed—and we’re only just getting started. Learn more at warbyparker.com/buy-a-pair-give-a-pair. Community Guidelines: https://warbyparker.tumblr.com/post/680985512416313344/community-guidelines
Offices: 161 Avenue of the Americas, New York, NY 10013, US
Prescription eyewear and sunglasses starting at US $95. For every pair sold, a pair is distributed to someone in need.
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We’re constantly asking ourselves how we can do more and make a greater impact—and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale, be profitable, and do good in the world—without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal. Glasses, sunglasses, contacts, and eye exams—we’ve got your eyes covered. Shop prescription eyewear starting at $95 online or find a store near you at warbyparker.com Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. As of 2020, over eight million pairs have been distributed—and we’re only just getting started. Learn more at warbyparker.com/buy-a-pair-give-a-pair. Community Guidelines: https://warbyparker.tumblr.com/post/680985512416313344/community-guidelines
Offices: 161 Avenue of the Americas, New York, NY 10013, US
