Fuquay-Varina, North Carolina, United States · On-site
Entry level
Overview The Patient Scheduling Representative will enjoy interacting with patients and healthcare provider offices on the phone and through messages to schedule patient appointments. The Patient Scheduling Representativ…
Fuquay-Varina, North Carolina, United States · On-site
Entry level
Overview The Referral Representative, under minimal supervision, provides referral and clerical support to WPP Primary Care. Understands the needs of the organization and supports the mission, values, and management of W…
Overview WakeMed is seeking a highly skilled and motivated Interventional Radiology Technologist to join our Angiography team. In this role, you will assist physicians in performing a wide range of diagnostic and interve…
Nurse Aide I & Clinical Secretary - Children's Emergency Department
Raleigh, North Carolina, United States · On-site
Entry level
Overview The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer oriented service delivery. The Nurse Aide I/Clinical Secretar…
Skills: Secretarial Support, Patient Care, Customer Service, Patient & Family Centered Care, Clinical Support
Overview WakeMed is seeking a skilled and compassionate Radiology Technologist to join our team. In this role, you will operate radiographic and fluoroscopic equipment to produce high-quality diagnostic images, supportin…
Overview The Environmental Services team is responsible for maintaining the cleanliness and infection prevention and control within the facility and assisting in the promotion of a quality experience for our patients and…
Skills: Floor Care, Sanitization, Infection Prevention, Housekeeping, Mopping
Overview The Materials Support Rep manages the supply needs of the assigned areas to ensure uninterrupted patient care. This position is responsible for distributing, ordering, receiving, and inventory management of supp…
Skills: Supply Ordering, Expediting, Inventory Management, Distribution, Materials Support
Overview The Nurse Aide I supports and incorporates WakeMed's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse. The four key concepts of PFCC are: Dignity…
Skills: Patient Care, Patient & Family Centered Care, Clinical Support, Collaboration, Information Sharing
Overview The Clinical Services Technician collects specimens on all age populations as assigned with minimal patient impact. Responsible for the processing and allocation of laboratory specimens and orders from all sourc…
Overview The Ambulatory Care Nurse (ACN) is a Registered Nurse responsible for providing nursing care management services to the assigned populations. The ACN utilizes a collaborative approach to anticipate, integrate, a…
Skills: Nursing Care Management, Patient Advocacy, Care Coordination, Interdisciplinary Collaboration, Clinical Assessment
Overview The Physician Assistant (PA) or Nurse Practitioner (NP) will work under the general supervision of their Medical Director all physician partners and their APP Manager in WakeMed Physician Practices to deliver co…
Skills: Patient Care, Clinical Procedures, Prescribing, Patient Rounds, Discharge Summaries
Overview Performs all aspects of EKG Testing; including 12-Lead EKG acquisition and analysis, Signal Averaged EKG acquisition, Holter Monitor Hook-Up and analysis, and assists in the performance of Treadmill Exercise Tes…
Overview The Ambulatory Care Nurse (ACN) is a Registered Nurse responsible for providing nursing care management services to the assigned populations. The ACN utilizes a collaborative approach to anticipate, integrate, a…
Skills: Nursing Care Management, Patient Advocacy, Care Coordination, Interdisciplinary Collaboration, Patient & Family Centered Care
Executive Office Coordinator- South Atlantic Healthcare Alliance
Raleigh, North Carolina, United States · Hybrid
Senior+
Overview Provides advanced and diversified administrative support to executive leadership in managing office operations. Routinely handles confidential, sensitive, and timely information exercising discretion. Independen…
Registered Nurse (RN) Level One Trauma Emergency Department
Raleigh, North Carolina, United States · On-site
Entry level
Overview The Clinical Nurse is responsible for providing total comprehensive nursing to patients and their families through the implementation of a plan of care. The plan is based upon the patient's developmental and hea…
Skills: Comprehensive Nursing, Patient Assessment, Care Planning, Patient & Family Centered Care, Emergency Nursing
Overview The Paramedic is responsible for providing total comprehensive care to patients and their families through the implementation of a plan of care. The plan is based upon the patient's developmental and health care…
Skills: Patient Assessment, Comprehensive Care Planning, Basic Life Support, Advanced Cardiovascular Life Support, Pediatric Advanced Life Support
Overview The ED Patient Registration Representative plays a pivotal role as part of the Revenue Cycle Operations team when interacting with patients and registering them for their care. The ED Patient Registration Repres…
Skills: Patient Registration, Insurance Verification, Demographic Data Entry, Copay Collection, Customer Service
Overview The Pharmacy Technician I performs functions necessary to assist pharmacists in providing safe, efficient, friendly and cost-effective pharmacotherapy services. Utilizes requisite equipment, non-sterile compound…
Nurse Aide I & Clinical Secretary, Medicine/Telemetry, Cary Hospital
Cary, North Carolina, United States · On-site
Entry level
Overview The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer oriented service delivery. The Nurse Aide I/Clinical Secretar…
Skills: Secretarial Support, Patient Care, Patient & Family Centered Care, Clinical Support, Communication
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Full-time
high school
Posted 48d ago
Apply by Jun 25
~40 hrs/week
Responsibilities
The representative manages inbound and outbound communications to schedule patient appointments and enter demographic and insurance information. They act as a liaison between patients and healthcare providers in a high-volume, metrics-driven call center environment.
Requirements
A high school diploma or equivalent is required for this position. One year of customer service experience is preferred.
Full job description
Overview
The Patient Scheduling Representative will enjoy interacting with patients and healthcare provider offices on the phone and through messages to schedule patient appointments. The Patient Scheduling Representative will accurately perform administrative duties required for patient appointment scheduling, including managing inbound and outbound communication, working work queues, selecting correct appointments, and entering demographic and insurance information. As a liaison to patients, the community, and healthcare professionals, this position requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service. The Patient Scheduling Representative provides unsurpassed service for WakeMed patients scheduling outpatient services and physician practice appointments. The Patient Scheduling Representative works in a call center handling in-bound and outbound communication, coordinating with clinical staff in the physician practices/outpatient services, and completing task-based functions. The Patient Scheduling Representative works in a high-volume, fast-paced, metrics-driven environment. Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visitwww.wakemed.org.
EOE
Licensure
Not Applicable Education
High School Diploma or Equivalent Required Experience
Wake County's premiere health system | FB & T: @WakeMed | IG: @WakeMedHospitals
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1961
Headquarters
Raleigh, NC
LinkedIn followers
56,781
WakeMed Health & Hospitals is a private, not-for-profit health care organization based in Raleigh, N.C.
The 900+ bed system comprises a network of health care facilities that includes:
• Level I Trauma Center and tertiary referral hospital, children’s hospital and rehabilitation hospital in Raleigh, N.C.
• Community hospital in Cary
• Women’s hospital and family health center in North Raleigh
• Comprehensive outpatient centers and freestanding emergency departments in Brier Creek, Garner and Apex
• Freestanding Children's Emergency Department and dedicated Children’s Hospital
• One of the highest volume heart centers in the United States
• Level IV Neonatal Intensive Care Unit
• Multiple outpatient rehabilitation sites
• 40+ primary care and specialty physician practices
• Home health services
WakeMed’s team of 8,000+ nurses, technologists and medical support staff and more than 1,000 affiliated physicians serve the residents of Wake County and beyond using the most advanced technologies and facilities to ensure the finest in health care.
Specialties
WakeMed is home to two nationally accredited, award winning Chest Pain Centers and two nationally accredited, award winning Stroke Centers. Centers of excellence include cardiac and vascular care, women’s and children’s services, physical rehabilitation, emergency and trauma, orthopedics, neurosciences, home care and numerous wellness and community outreach programs.
Offices: 3000 New Bern Avenue, Raleigh, NC, US · 1900 Kildaire Farm Rd, Cary, North Carolina 27518, US · 10000 Falls of Neuse Rd, Raleigh, North Carolina 27614, US
Wake County's premiere health system | FB & T: @WakeMed | IG: @WakeMedHospitals
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1961
Headquarters
Raleigh, NC
LinkedIn followers
56,781
WakeMed Health & Hospitals is a private, not-for-profit health care organization based in Raleigh, N.C.
The 900+ bed system comprises a network of health care facilities that includes:
• Level I Trauma Center and tertiary referral hospital, children’s hospital and rehabilitation hospital in Raleigh, N.C.
• Community hospital in Cary
• Women’s hospital and family health center in North Raleigh
• Comprehensive outpatient centers and freestanding emergency departments in Brier Creek, Garner and Apex
• Freestanding Children's Emergency Department and dedicated Children’s Hospital
• One of the highest volume heart centers in the United States
• Level IV Neonatal Intensive Care Unit
• Multiple outpatient rehabilitation sites
• 40+ primary care and specialty physician practices
• Home health services
WakeMed’s team of 8,000+ nurses, technologists and medical support staff and more than 1,000 affiliated physicians serve the residents of Wake County and beyond using the most advanced technologies and facilities to ensure the finest in health care.
Specialties
WakeMed is home to two nationally accredited, award winning Chest Pain Centers and two nationally accredited, award winning Stroke Centers. Centers of excellence include cardiac and vascular care, women’s and children’s services, physical rehabilitation, emergency and trauma, orthopedics, neurosciences, home care and numerous wellness and community outreach programs.
Offices: 3000 New Bern Avenue, Raleigh, NC, US · 1900 Kildaire Farm Rd, Cary, North Carolina 27518, US · 10000 Falls of Neuse Rd, Raleigh, North Carolina 27614, US