Medicine Hat, Alberta, Canada · On-site
The Opportunity Obtaining and up-selling parts and service orders, creating customer satisfaction and adding value to the customer’s buying experience. Provide consistently elevated levels of customer service to cu…
Skills: Inside Sales, Customer Service, CRM Software, Cross-selling, Up-selling
Newfoundland and Labrador, Canada · On-site
The Opportunity Accountable for ensuring that all parts requests are handled in a timely and effective manner; supervises parts representatives and shipping/receiving staff to maximize productivity and efficiency in orde…
Skills: Parts Management, Staff Supervision, Sourcing, Customer Service, Coaching And Training
Winnipeg, Manitoba, Canada · On-site
The Opportunity Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditioning …
Skills: Equipment Diagnosis, Heavy Equipment Repair, Engine Reconditioning, Hydraulic Repair, Electrical Component Testing
Ottawa, Ontario, Canada · On-site
The Opportunity Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditioning …
Skills: Diagnostics, Heavy Equipment Repair, Engine Reconditioning, Hydraulic Repair, Electrical Component Testing
Ontario, Canada · On-site
The Opportunity Responsible for assembly of new or rebuilt crane and/ or utility equipment The Role Responsibilities will vary depending on level attained (A, B, C or D). Responsible for assembly of new or rebuilt crane …
Skills: Crane Assembly, Utility Equipment Assembly, Electrical Wiring, Hydraulic Systems, Welding
London, Ontario, Canada · On-site
The Opportunity Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers.Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditioning o…
Skills: Heavy Equipment Repair, Engine Diagnostics, Transmission Repair, Hydraulic Repair, Electrical Component Testing
Ottawa, Ontario, Canada · On-site
The Opportunity Plays an integral role in the retail sales process. Responsible for the efficient processing of high volume product sales orders from point of order reception to product delivery. Ensures all sales orders…
Skills: Sales Order Processing, Customer Service, Project Status Reporting, Invoice Administration, Product Delivery Coordination
Edmonton, Alberta, Canada · On-site
The Opportunity Responsible for providing support to the service department as well as to branch operations including, but not limited to, building maintenance, both inside and outside of the building, receiving new equi…
Skills: Building Maintenance, Forklift Operation, Inventory Management, Yard Clean Up, Snow Removal
Grande Prairie, Alberta, Canada · On-site
The Opportunity Tundra Process Solutions is currently seeking a Valve Technician Assistant based out of our Grande Prairie Branch. Do you eat, sleep and breathe valves in various varieties? Are you a self-starter that ha…
Skills: Valve Servicing, Troubleshooting, Pressure Testing, Forklift Operation, Hoisting And Rigging
Edmonton, Alberta, Canada · On-site
The Opportunity Responsible for providing quality workmanship, consistent service, and technical support to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditioning of…
Skills: Pressure Relief Valve Testing, Mechanical Aptitude, Equipment Diagnosis, Technical Documentation, Customer Service
Quebec, Quebec, Canada · On-site
L'opportunité Fournir un travail de qualité, un service constant et des connaissances techniques à notre clientèle. Effectuer toutes les tâches liées aux essais, au diagnostic, &a…
Skills: Heavy Equipment Repair, Diagnostics, Diesel Engine Maintenance, Gasoline Engine Maintenance, Hydraulic Systems
Hamilton, Ontario, Canada · On-site
The Opportunity Accountable/responsible for ensuring the consistent application and administration of the company’s warranty programs. Updates warranty information as required and provides accurate records and docu…
Skills: Warranty Administration, Claims Processing, Record Keeping, Microsoft Excel, Microsoft Word
Calgary, Alberta, Canada · On-site
The Opportunity Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditioning …
Skills: Equipment Diagnosis, Heavy Equipment Repair, Engine Reconditioning, Hydraulic Repair, Electrical Component Testing
Township of Langley, British Columbia, Canada · On-site
$40k–$50k/yr
The Opportunity Prospect and source new customer opportunities within defined territory through development of a Strategic Prospecting Plan. Obtains vast knowledge of Wajax’s Product Offerings in order to provide e…
Skills: Strategic Prospecting, Customer Relationship Management, Sales Targets, Bid Submission, Microsoft Office
Calgary, Alberta, Canada · On-site
The Opportunity Wajax Limited is currently seeking a full-time Permanent Safety Advisor. This job position is an in-person position with required travel. The ideal candidate for this role has a strong Health and safety a…
Skills: OH&S Administration, Safety Auditing, Incident Investigation, Corrective Action Development, Legislative Compliance
Mississauga, Ontario, Canada · On-site
$55k–$75k/yr
The Opportunity As a key member of the Wajax team the Parts & Service Clerk is responsible for providing a high level of customer service in support of the business of service and parts sales to the market, ensuring effo…
Skills: Customer Service, Parts Sales, Inventory Management, Shipping And Receiving, Documentation
Sparwood, British Columbia, Canada · On-site
The Opportunity Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditioning …
Skills: Heavy Equipment Testing, Diagnostics, Engine Repair, Transmission Repair, Hydraulic Repair
Dartmouth, Nova Scotia, Canada · On-site
The Opportunity As part of the Wajax team, the Service Administrator is responsible for greeting onsite visitors to the branch, answering phones, transferring calls to appropriate departments. The incumbent will also be …
Skills: Office Administration, Customer Service, Data Entry, Microsoft Word, Microsoft Excel
Saguenay, Quebec, Canada · On-site
L'opportunité Relevant du directeur de production, le commis réception/expédition agit à titre de support pour les départements des achats, de la réception/expédition et d…
Skills: Shipping and Receiving, Forklift Operation, Overhead Crane Operation, Inventory Management, MS Office
Parkland County, Alberta, Canada · On-site
The Opportunity This role is responsible for delivering high‑quality workmanship, consistent service, and strong technical expertise within Wajax’s Mining Division. The successful candidate will perform all tasks r…
Skills: Heavy Equipment Repair, Component Rebuilding, Failure Analysis, Diagnostic Troubleshooting, Technical Manual Interpretation
Medicine Hat, Alberta, Canada • On-site
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Manage and grow customer accounts by processing parts and service orders while providing high-level customer service. Responsibilities include generating quotes, recommending technical solutions, and collaborating with After Market Sales Reps for site visits.
Candidates should possess mechanical aptitude and a working knowledge of Microsoft Office, with knowledge of power transmission, hydraulics, or pneumatics being an asset. The role requires a results-oriented individual with strong organizational and problem-solving skills.
Obtaining and up-selling parts and service orders, creating customer satisfaction and adding value to the customer’s buying experience.
Provide consistently elevated levels of customer service to customers and accounts, reaching business targets through excellent telephone sales and communication skills.
● Develop and maintain confidential client information utilizing Wajax’s CRM software.
● Manages Customer Satisfaction with all existing customers by delivering the utmost in customer
service.
● Generate new and repeat sales by providing product and pricing information in a timely manner.
● Determine customer requirements and expectations to recommend specific products and
solutions.
● Recommend alternative products based on cost, availability, or specifications.
● Increase sales and average order size by means of cross-selling, up-selling, add-on sales and
offering promotional sales items.
● Prepare customer presentations, tenders, RFQs and Project Quotations for After Market Sales Reps
as required
● Attend site visits and customer presentations with After Market Sales Rep as required.
● Respond to customers via phone, fax or email for quotes, purchases, etc. in a timely
manner after hours on call rotation.
Wajax Industrial is willing to train the right individual.
Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.
Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”
Highlights include:
By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.
As a condition of employment, final candidates will be subject to pre-screening.
\\ Together We Get More Done. TM \\ Ensemble, nous en faisons plus. MC
Founded in 1858, Wajax (TSX: WJX) is one of Canada’s longest-standing and most diversified industrial products and services providers. The Corporation operates an integrated distribution system providing sales, parts and services to a broad range of customers in diverse sectors of the Canadian economy, including: construction, forestry, mining, industrial and commercial, oil sands, transportation, metal processing, government and utilities, and oil and gas. \\ Together We Get More Done.™ -- Fondée en 1858, Wajax (WJX à la Bourse de Toronto) est l’un des fournisseurs de produits et de services industriels les plus anciens et les plus diversifiés au Canada. La Corporation tire parti d’un système de distribution intégré pour vendre et fournir des pièces et des services à de nombreux clients de différents secteurs de l’économie canadienne : construction, foresterie, exploitation minière, industrie, commerce, sables bitumineux, transport, traitement des métaux, gouvernements et services publics ainsi que pétrole et gaz. \\ Ensemble, nous en faisons plus.
Offices: 10 Diesel Dr, Etobicoke, Ontario M8W 2T8, CA
\\ Together We Get More Done. TM \\ Ensemble, nous en faisons plus. MC
Founded in 1858, Wajax (TSX: WJX) is one of Canada’s longest-standing and most diversified industrial products and services providers. The Corporation operates an integrated distribution system providing sales, parts and services to a broad range of customers in diverse sectors of the Canadian economy, including: construction, forestry, mining, industrial and commercial, oil sands, transportation, metal processing, government and utilities, and oil and gas. \\ Together We Get More Done.™ -- Fondée en 1858, Wajax (WJX à la Bourse de Toronto) est l’un des fournisseurs de produits et de services industriels les plus anciens et les plus diversifiés au Canada. La Corporation tire parti d’un système de distribution intégré pour vendre et fournir des pièces et des services à de nombreux clients de différents secteurs de l’économie canadienne : construction, foresterie, exploitation minière, industrie, commerce, sables bitumineux, transport, traitement des métaux, gouvernements et services publics ainsi que pétrole et gaz. \\ Ensemble, nous en faisons plus.
Offices: 10 Diesel Dr, Etobicoke, Ontario M8W 2T8, CA
