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$18/hr–$20/hr
Full-time
high school
Competitive Compensation Package, Comprehensive Benefits, 401(K), Eye Care Discounts, Continuing Education Allowances, Career Growth And Development
Posted 27d ago
Apply by Jun 30
~40 hrs/week
Responsibilities
The Patient Care Associate manages the front desk, including greeting patients, scheduling appointments, and handling check-in and check-out processes. They are also responsible for updating patient records, collecting charges, and maintaining office supplies.
Requirements
A high school diploma or GED is required, along with strong communication and multitasking skills in a fast-paced environment. Proficiency in MS Office is necessary, while experience in healthcare and bilingual English/Spanish skills are preferred.
Full job description
Overview
At Vision Innovation Partners, we exist to protect and restore vision. Because Vision is our Mission, everyone at VIP focuses on providing great patient outcomes and experiences. A career at VIP provides opportunities for growth and development, and a culture centered on our Shared Values – PATIENTS.
We are currently seeking a personable, energetic, professional Patient Care Associate to join our outstanding team! The Patient Care Associate is responsible for the Front Desk and greeting the patients as they enter the practice, check-in, check-out, scheduling, and other administrative tasks.
Responsibilities
What You Will Do:
Greeting patients professionally, both in person and on the phone
Quickly answering or properly referring questions and issues
Optimizing provider schedules and patient satisfaction with efficient scheduling
Notifying providers of patient arrivals
Comforting patients by anticipating anxieties and effectively answering questions
Ensuring availability of treatment information by retrieving and updating patient records
Verifying financial records and collecting patient charges while filing and expediting third-party claims
Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
Provide excellent customer service
Qualifications
What You Will Bring:
High School diploma or GED equivalent is required
Detail-oriented and ability to multitask
Exceptional customer service skills.
Ability to perform in a fast-paced environment.
Exceptional communication skills, both oral and written.
Knowledge of MS Office.
Knowledge of electronic medical records software is a plus.
Experience in healthcare is preferred but not required. We are willing to train the right candidate.
Bi-lingual English/Spanish a plus
What we offer:
Competitive compensation package
Excellent comprehensive benefits
401(K)
Significant eye care discounts
Continuing education allowances
Career growth and development
PTO and holidays off
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Related keywords
Patient CareFront DeskHealthcare AdministrationElectronic Medical RecordsMS OfficePatient SchedulingMedical BillingCustomer ExperienceVision CareMedical Records
We exist to protect and restore vision and aspire to be the best in class eye care organization in the world.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
2017
Headquarters
Annapolis, Maryland
LinkedIn followers
3,495
Vision Innovation Partners is a leading manager of ophthalmology practices in the Mid-Atlantic region. The company has unified many of the leading clinical practitioners in the market by leveraging its experienced management team; scalable technology and systems; and well-developed back office functions including compliance, managed care contracting, finance, medical records, practice management and marketing.
Our company began in 2017, when Drs. Maria Scott and Mark Whitten combined their two premier mid-Atlantic ophthalmology groups, Chesapeake Eye Care and Laser Center and Whitten Laser Eye, to build a company that would take eye care to the next level in terms of quality service, shared best practices and efficient infrastructure. Vision Innovation Partners returns the joy of practicing to the physicians, relieving them of the need to run a business.
Offices: 2661 Riva Rd, Building 1000, Suite 1030, Annapolis, Maryland 21401, US
We exist to protect and restore vision and aspire to be the best in class eye care organization in the world.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
2017
Headquarters
Annapolis, Maryland
LinkedIn followers
3,495
Vision Innovation Partners is a leading manager of ophthalmology practices in the Mid-Atlantic region. The company has unified many of the leading clinical practitioners in the market by leveraging its experienced management team; scalable technology and systems; and well-developed back office functions including compliance, managed care contracting, finance, medical records, practice management and marketing.
Our company began in 2017, when Drs. Maria Scott and Mark Whitten combined their two premier mid-Atlantic ophthalmology groups, Chesapeake Eye Care and Laser Center and Whitten Laser Eye, to build a company that would take eye care to the next level in terms of quality service, shared best practices and efficient infrastructure. Vision Innovation Partners returns the joy of practicing to the physicians, relieving them of the need to run a business.
Offices: 2661 Riva Rd, Building 1000, Suite 1030, Annapolis, Maryland 21401, US