Pozuelo de Alarcón, Community of Madrid, Spain · On-site
We are looking for a talented, curious and hands-on Head of Customer intelligence to join our growing Customer Marketing Team based in Madrid and supporting 5 countries across Latin America. Verisure is a leading provide…
Skills: Customer Analytics, Customer Intelligence, Predictive Modeling, Customer Segmentation, SQL
Modena, Emilia-Romagna, Italy · On-site
$1k–$7k/mo
Verisure offre un’opportunità concreta per costruire una carriera commerciale di successo, con stabilità economica, guadagni competitivi e reali possibilità di crescita. Entrare in Verisure significa far parte di un team…
Skills: Sales, Customer Relationship Management, Active Prospecting, Consultative Selling, Communication Skills
Pozuelo de Alarcón, Community of Madrid, Spain · On-site
We are looking for a talented, curious and hands-on Head of Customer intelligence to join our growing Customer Marketing Team based in Madrid and supporting 5 countries across Latin America. Verisure is a leading provide…
Skills: Customer Analytics, Customer Intelligence, Predictive Modeling, Customer Segmentation, SQL
Parma, Emilia-Romagna, Italy · On-site
$1k–$7k/mo
Verisure offre un’opportunità concreta per costruire una carriera commerciale di successo, con stabilità economica, guadagni competitivi e reali possibilità di crescita. Entrare in Verisure significa far parte di un team…
Skills: Sales, Customer Relationship Management, Active Prospecting, Consultative Selling, Communication Skills
Peru · On-site
🚀 Programa Trainee Verisure 2026 ¿Te imaginas desarrollar proyectos reales, aprender de líderes del negocio y acelerar tu crecimiento profesional mientras construyes una visión integral de una compañía líder a nivel mun…
Skills: Analytical Capacity, Advanced Excel, Power BI, SQL, Python
Frosinone, Lazio, Italy · On-site
Hai esperienza nella manutenzione e ti piace fare la differenza ogni giorno? Potresti essere la persona che stiamo cercando. Entrerai a far parte della nostra Area Operations, il cuore della relazione con i clienti, in u…
Skills: Technical Maintenance, Alarm System Programming, Installation, Problem Solving, Customer Relations
Lima, Lima, Peru · On-site
Somos Verisure Perú, compañía especializada en sistemas de seguridad electrónica de alta tecnología y líder en el mercado europeo. Con 30 años de presencia en Europa y Latinoamérica, Verisure se encuentra en total desarr…
Skills: Field Sales, Customer Acquisition, Persuasion, Electronic Security Sales, Client Relationship Management
Frosinone, Lazio, Italy · On-site
Hai esperienza nella manutenzione e ti piace fare la differenza ogni giorno? Potresti essere la persona che stiamo cercando. Entrerai a far parte della nostra Area Operations, il cuore della relazione con i clienti, in u…
Skills: Technical Assistance, Alarm System Maintenance, System Programming, Installation, Problem Solving
Lézignan-Corbières, Occitania, France · On-site
Verisure, leader européen de la sécurité connectée, recherche des commerciaux motivés pour renforcer ses équipes. Débutants acceptés : nous vous formons et vous proposons un CDI avec commissions déplafonnées et réelles o…
Skills: Field Prospecting, Sales Techniques, Customer Relationship Management, Needs Assessment, Product Installation
Ferrières-sur-Ariège, Occitania, France · On-site
Verisure, leader européen de la sécurité connectée, recherche des commerciaux motivés pour renforcer ses équipes. Débutants acceptés : nous vous formons et vous proposons un CDI avec commissions déplafonnées et réelles o…
Skills: Field Prospecting, Sales Techniques, Customer Relationship Management, Needs Assessment, Product Installation
Ferrières-sur-Ariège, Occitania, France · On-site
Verisure, leader européen de la sécurité connectée, recherche des commerciaux motivés pour renforcer ses équipes. Débutants acceptés : nous vous formons et vous proposons un CDI avec commissions déplafonnées et réelles o…
Skills: Field Prospecting, Sales Techniques, Customer Relationship Management, Needs Assessment, Product Installation
Lima, Lima, Peru · On-site
Somos Verisure Perú, compañía especializada en sistemas de seguridad electrónica de alta tecnología y líder en el mercado europeo. Con 30 años de presencia en Europa y Latinoamérica, Verisure se encuentra en total desarr…
Skills: Field Sales, Customer Acquisition, Persuasion, Electronic Security Systems, Negotiation
Lima, Lima, Peru · On-site
Somos Verisure Perú, compañía especializada en sistemas de seguridad electrónica de alta tecnología y líder en el mercado europeo. Con 30 años de presencia en Europa y Latinoamérica, Verisure se encuentra en total desarr…
Skills: Field Sales, Customer Acquisition, Negotiation, Product Demonstration, Customer Relationship Management
Lézignan-Corbières, Occitania, France · On-site
Verisure, leader européen de la sécurité connectée, recherche des commerciaux motivés pour renforcer ses équipes. Débutants acceptés : nous vous formons et vous proposons un CDI avec commissions déplafonnées et réelles o…
Skills: Field Prospecting, Sales Techniques, Customer Relationship Management, Needs Assessment, Product Installation
Trujillo, La Libertad, Peru · On-site
Somos Verisure Perú, compañía especializada en sistemas de seguridad electrónica de alta tecnología y líder en el mercado europeo. Con 30 años de presencia en Europa y Latinoamérica, Verisure se encuentra en total desarr…
Skills: Field Sales, Persuasion, Customer Acquisition, Electronic Security Sales, Client Relationship Management
Trujillo, La Libertad, Peru · On-site
Somos Verisure Perú, compañía especializada en sistemas de seguridad electrónica de alta tecnología y líder en el mercado europeo. Con 30 años de presencia en Europa y Latinoamérica, Verisure se encuentra en total desarr…
Skills: Field Sales, Prospecting, Customer Advisory, Sales Closing, Lead Follow-up
Trujillo, La Libertad, Peru · On-site
Somos Verisure Perú, compañía especializada en sistemas de seguridad electrónica de alta tecnología y líder en el mercado europeo. Con 30 años de presencia en Europa y Latinoamérica, Verisure se encuentra en total desarr…
Skills: Field Sales, Prospecting, Customer Advisory, Sales Closing, Lead Follow-up
Trujillo, La Libertad, Peru · On-site
Somos Verisure Perú, compañía especializada en sistemas de seguridad electrónica de alta tecnología y líder en el mercado europeo. Con 30 años de presencia en Europa y Latinoamérica, Verisure se encuentra en total desarr…
Skills: Field Sales, Prospecting, Customer Advisory, Sales Closing, Lead Follow-up
Trujillo, La Libertad, Peru · On-site
Somos Verisure Perú, compañía especializada en sistemas de seguridad electrónica de alta tecnología y líder en el mercado europeo. Con 30 años de presencia en Europa y Latinoamérica, Verisure se encuentra en total desarr…
Skills: Field Sales, Customer Acquisition, Persuasion, Electronic Security Sales, Negotiation
Pozuelo de Alarcón, Community of Madrid, Spain · On-site
Securitas Direct es ahora Verisure, también en España. En Verisure llevamos más de 30 años protegiendo hogares, negocios y, sobre todo, a las personas. Con 35 años de experiencia y presentes en 18 países, somos la compañ…
Skills: Compensation Analysis, Salary Review, Market Benchmarking, Advanced Excel, Power BI
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Lead the customer intelligence strategy to maximize data value across the customer lifecycle to drive retention and growth. Develop advanced analytics capabilities and predictive models to transform data into actionable business insights for senior stakeholders.
Requires over 7 years of experience in customer or data analytics and a bachelor's degree in a quantitative or business field. Must be fluent in English and Spanish, with a deep understanding of recurring revenue business models.
We are looking for a talented, curious and hands-on Head of Customer intelligence to join our growing Customer Marketing Team based in Madrid and supporting 5 countries across Latin America.
Verisure is a leading provider of professionally monitored security solutions. Our business model integrates product development, design and sales with installation, service and a 24/7 professional monitoring solution. Our range of products includes home security, fire and water safety, personal security and smart home systems. Thanks to a strong focus on high quality, the company’s customers are amongst the most satisfied and loyal in the industry.
Over the past years, Verisure has experienced an exceptional and resilient financial performance with a very long-track record of double-digit growth - thanks to continuous drive for Innovation, our very sophisticated Go To Market and replicable business model for expansion into new countries. Our strong and visionary Management Team is now supporting the business next phase of growth with a robust business plan for value creation.
Lead the Customer Intelligence strategy to maximize the value of customer data, analytics and insights across the customer lifecycle, enabling data-driven decision making and supporting retention, engagement, growth and customer experience initiatives.
The role is responsible for developing advanced customer analytics capabilities, identifying risks and opportunities within the customer base, and transforming data into actionable business insights to drive sustainable growth and profitability of the recurring revenue portfolio.
The successful candidate will join the LatAm Customer Value Management team.
Define and execute the Customer Intelligence and customer analytics strategy across the full customer lifecycle.
Develop advanced analytics capabilities to support retention, loyalty, portfolio management and customer growth initiatives.
Identify customer behavior patterns, churn drivers, risks and commercial opportunities through data analysis.
Lead the development of customer segmentation, predictive models and next-best-action capabilities.
Generate actionable insights to support strategic and operational decision making.
Define and monitor customer KPIs, dashboards and customer health indicators.
Ensure consistency, quality and governance of customer-related data and KPIs.
Collaborate with Data, IT and Business teams to improve data accessibility, usability and Single Source of Truth capabilities.
Support the implementation of AI-driven initiatives and advanced analytics solutions.
Drive automation and continuous improvement initiatives within customer analytics processes.
Translate complex analytical outputs into business-oriented recommendations for senior stakeholders.
Collaborate cross-functionally with Customer, Marketing, Operations, Sales and Finance teams to support customer value optimization initiatives.
7+ years of experience in Customer Analytics, Customer Intelligence, Business Intelligence, CRM Analytics, Data Analytics or Advisory roles.
Bachelor’s degree in Engineering, Mathematics, Statistics, Economics, Business Administration or related fields.
Strong analytical and strategic thinking capabilities.
Deep understanding of customer lifecycle management and recurring revenue business models.
Advanced knowledge of customer analytics, segmentation and predictive modeling.
Strong data-driven mindset with experience transforming data into business actions.
Experience working with dashboards, KPIs and customer performance monitoring.
Exposure to AI, machine learning and advanced analytics initiatives.
SQL and data querying capabilities will be valued.
Strong stakeholder management and cross-functional leadership skills.
Ability to simplify complex analytical concepts for non-technical stakeholders.
Experience in recurring revenue industries (telecom, SaaS, utilities, insurance or similar) will be highly valued.
Fluent in English and Spanish; Portuguese will be considered a plus.
Our DNA: Passion, Commitment, Innovation, Teamwork, Trust, and Responsibility.
If you want to know more about the position do not hesitate to apply!
Verisure is the global leader in professionally monitored security services by customers served, with a market-leading presence across Europe and Latin America. Supported by more than 30,000 colleagues, we use leading technology every day to protect ~6.2 million families and small businesses across 18 countries. A strong focus on quality and service means our customers are among the most satisfied in the industry. GROWTH Founded in Sweden in 1988, Verisure has grown steadily to become the leading security provider across Europe and Latin America, with operations today spanning 18 countries. We have delivered consistent growth every year since our inception, across customer portfolio, revenue, and profitability. Over the past decade, 95% of our growth has been organic. We pursue mergers and acquisitions selectively and strategically, in line with our strong organic growth capabilities and our focus on quality intake. Our 2025 acquisition of ADT Mexico was one such exceptional M&A opportunity, enabling us to accelerate our entry into a large and attractive geography while staying true to our high-quality growth principles. INNOVATION Technology is at the core of what we do, enabling us to offer end-to-end protection through deterrence, detection, verification, and intervention. Our technology organisation, approximately 1,800 colleagues, is fully vertically integrated, working across the entire product lifecycle – from software architecture and hardware development to full deployment and end-user experience. PEOPLE Verisure people are fundamental to the service we provide. Every day, more than 30,000 colleagues bring our purpose to life. From our teams in direct contact with customers to our rapid-response colleagues acting quickly in critical situations, and our back-office teams enabling seamless service and operations, they differentiate our business by living and role-modelling our unique DNA.
Offices: Global HQ - Versoix, Geneva 1290, CH · Madrid, Madrid 28223, ES · Place de Gaulle, Antony, Ile de France 92160, FR · Rome, Rome 00144, IT · Brentford, London TW8, GB
Verisure is the global leader in professionally monitored security services by customers served, with a market-leading presence across Europe and Latin America. Supported by more than 30,000 colleagues, we use leading technology every day to protect ~6.2 million families and small businesses across 18 countries. A strong focus on quality and service means our customers are among the most satisfied in the industry. GROWTH Founded in Sweden in 1988, Verisure has grown steadily to become the leading security provider across Europe and Latin America, with operations today spanning 18 countries. We have delivered consistent growth every year since our inception, across customer portfolio, revenue, and profitability. Over the past decade, 95% of our growth has been organic. We pursue mergers and acquisitions selectively and strategically, in line with our strong organic growth capabilities and our focus on quality intake. Our 2025 acquisition of ADT Mexico was one such exceptional M&A opportunity, enabling us to accelerate our entry into a large and attractive geography while staying true to our high-quality growth principles. INNOVATION Technology is at the core of what we do, enabling us to offer end-to-end protection through deterrence, detection, verification, and intervention. Our technology organisation, approximately 1,800 colleagues, is fully vertically integrated, working across the entire product lifecycle – from software architecture and hardware development to full deployment and end-user experience. PEOPLE Verisure people are fundamental to the service we provide. Every day, more than 30,000 colleagues bring our purpose to life. From our teams in direct contact with customers to our rapid-response colleagues acting quickly in critical situations, and our back-office teams enabling seamless service and operations, they differentiate our business by living and role-modelling our unique DNA.
Offices: Global HQ - Versoix, Geneva 1290, CH · Madrid, Madrid 28223, ES · Place de Gaulle, Antony, Ile de France 92160, FR · Rome, Rome 00144, IT · Brentford, London TW8, GB
