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Jobs at Verifitech (Now Hiring) — 11 open

Verifitech logoVerifitech

-Customer Relationship Manager/Executive​

Chennai, Tamil Nadu, India · On-site

$300k–$500k/yr

Mid level

Job Title:Customer Relationship Manager/Executive Employment Type: Full-Time Job Summary: KEY Responsibilities: ● Oversee daily customer service operations and team performance. ● Train, mentor, and develop customer supp…

Skills: CRM Software, Problem Solving, Conflict Resolution, Team Leadership, Interpersonal Communication

Verifitech logoVerifitech

Sales Executive/ Manager

Chennai, Tamil Nadu, India · On-site

$300k–$500k/yr

Senior

Job Title: Sales Executive/ Manager Employment Type: Full-Time Company:Verifitech private limited Job Summary What do you need to do? (Role and Responsibilities) We are looking for a Sales Manager who can identify new bu…

Skills: Sales Strategy, Lead Generation, Relationship Management, Negotiation, Product Presentation

Verifitech logoVerifitech

Business Development Manager/Executive​​

Chennai, Tamil Nadu, India · On-site

$40k–$50k/mo

Mid level

Job Title: Sales Executive/ Manager Employment Type: Full-Time Company:Verifitech Info private limited Job Summary KEY Responsibilities: o ​​Develop and support retail sales and focus on business and its growth in​ the r…

Skills: Business Development, B2B Sales, B2C Sales, Channel Management, Customer Relationship Management

Verifitech logoVerifitech

Sales Executive/ Manager

Chennai, Tamil Nadu, India · On-site

$300k–$500k/yr

Mid level

Job Title: Sales Executive/ Manager Employment Type: Full-Time Company: Verifitech Info private limited. Job Summary KEY Responsibilities: ● Responsible for handling project/retails business operations for the South Regi…

Skills: B2B Sales, Project Sales, Negotiation, Communication, Market Penetration

Verifitech logoVerifitech

​Business Development Manager/Executive

Chennai, Tamil Nadu, India · On-site

$480k–$600k/yr

Mid level

Job Title: ​Business Development Manager/Executive Employment Type: Full-Time Company: Verifitech Info private limited Job Summary KEY Responsibilities: o Develop and support retail sales and focus on business and its gr…

Skills: Business Development, B2B Sales, B2C Sales, Channel Management, Customer Relationship Management

Verifitech logoVerifitech

Oracle Apps DBA Support

Tambaram, Tamil Nadu, India · On-site

Senior

Job Title:Oracle Apps DBA Support ​ Location: Chennai Work Mode: Work from Client Office Cost : 2022k / Month Employment Type: Full-Time Payroll: On Payroll Job Description: Candidate must have 5 to 7 years of experience…

Skills: Oracle Apps DBA, Oracle E-Business Suite 12.2.4, Oracle Cloud Infrastructure (OCI), Oracle Database 11g/12c/18c/19c, RAC Database Architecture

Verifitech logoVerifitech

Senior Data Engineer (Scraping)

Tambaram, Tamil Nadu, India · On-site

Mid level

Job Title– AI/ML Engineer ​ ​Company: Verifitech India Info Pvt Ltd Location: Chennai Cost – Years of Experience *4.5 max Experience in Gen AI, CI/CD pipelines, scripting languages, and a deep understanding of version co…

Skills: Gen AI, CI/CD, Python, Tensorflow, Keras

Verifitech logoVerifitech

Technical Architect

Tambaram, Tamil Nadu, India · Remote OK

Senior+

Job Description Title: Technical Architect Cost : 200k/month Work Mode: Remote Role Overview: As a .NET Technical Architect, you will be responsible for leading the architectural design and development of .NET-based appl…

Skills: Technical Architecture, .NET Core, Microsoft Azure, C#, Microservices

Verifitech logoVerifitech

Senior Data Engineer (Scraping)

Tambaram, Tamil Nadu, India · On-site

Senior

Senior Data Engineer (Scraping) ​ Job Title: Senior Data Engineer (Scraping) Employment Type: Full-Time Job Summary We are looking for an experienced Senior Data Engineer (Scraping) to design, develop, and maintain scala…

Skills: Python, Scrapy, BeautifulSoup, Selenium, Playwright

Verifitech logoVerifitech

Senior Data Engineer

Tambaram, Tamil Nadu, India · On-site

Senior

Job Title:Senior Data Engineer ​ Job Title: Senior Data Engineer Location: Chennai Experience: 6–9 Years Employment Type: Full-Time Payroll: On Payroll CTC: Up to ₹25 LPA (Including 10% Variable Pay) Job Summary We are l…

Skills: Sql, Python, Scala, Spark, Azure Synapse Analytics

Verifitech logoVerifitech

Technical Lead / Senior Full-Stack Developer

Tambaram, Tamil Nadu, India · On-site

Senior+

Technical Lead / Senior Full-Stack Developer ​ Experience: 8–13 Years Employment Type: Full-Time Job Summary We are looking for an experienced Technical Lead / Senior Full-Stack Developer with a strong background in deve…

Skills: Angular, C#.NET, Microservices, AWS, PostgreSQL

Verifitech logo

-Customer Relationship Manager/Executive​

Verifitech

Chennai, Tamil Nadu, India • On-site

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Mid level

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  • $300k–$500k/yr
  • Full-time
  • bachelor degree, postgraduate degree
  • Health insurance, Performance and efforts-based incentives, Travel expenses
  • Posted 7d ago
  • ~40 hrs/week

Responsibilities

Oversee daily customer service operations, including training staff and managing complex escalations. Develop service policies and monitor KPIs to improve overall customer satisfaction and experience.

Requirements

Requires a graduate or postgraduate degree and proven experience as a Customer Service Manager or Support Lead. Candidates must possess strong leadership skills and proficiency in CRM software.

Full job description

Job Title:Customer Relationship Manager/Executive

Employment Type: Full-Time

Job Summary:
KEY Responsibilities:
● Oversee daily customer service operations and team performance.
● Train, mentor, and develop customer support representatives.
● Handle customer escalations and complex service issues.
● Develop and implement customer service policies and best practices.
● Monitor KPIs such as TAT, response time, resolution rate, and customer satisfaction
s cores
● Analyze customer feedback to identify service improvement opportunities.
● Collaborate with sales, marketing, and product teams to improve customer
experience.
● Manage customer support tools and online data updates.
● Ensure compliance with company policies and industry regulations.
● Stay updated on customer service trends and technologies.
● Supervising and training customer service representatives.
● Developing and implementing customer service policies and procedures.
● Monitoring customer satisfaction and handling escalations.
● Analyzing customer feedback and improving support strategies.
● Collaborating with sales and product teams to enhance customer experience



Requirements

Skill Requirements:
● Proven experience as a Customer Service Manager or Support Lead.
● Strong knowledge or ability to learn and use CRM software.
● Excellent problem-solving and conflict resolution skills.
● Ability to lead, train and motivate a service team.
● Strong communication and interpersonal skills.
● Experience in analyzing customer data and implementing service improvements.
● Ability to handle high-pressure situations and escalations.
● Knowledge of customer service best practices and industry standards.
Education Requirements: Graduate or Post graduate in any discipline
Salary: INR 3 – 5 lacs per year (based upon candidate’s caliber)

Benefits

Benefits:
● Health insurance
● Performance and efforts-based incentives
Schedule: Day shift
Supplemental pay types: Travel expenses as per policy
L ooking for candidates who have a consistent spark towards learning, design mindset, performance
oriented and passion for career growth.
nmarried candidates will be preferred (However if married candidates share the same spark and can
U
manage work vs life balance are also welcome to apply)

Related keywords

CRMKPITATCustomer SatisfactionCustomer ExperienceMarketingService ImprovementSupport StrategiesConflict ResolutionTeam Mentoring

About Verifitech

LinkedInVisit site

We Mitigate Risk in Hiring through Professional Background Screening to Safeguard & Uphold Your Organizational Values!

Industry
Human Resources Services
Company size
51-200 employees
Founded
2009
Headquarters
Chennai, Tamil Nadu
LinkedIn followers
7,235

When the right people come together, possibilities are infinite. As a professional background verification company, Verifitech offers fastest, customised, and most accurate background screening reports. Led by specialists in diverse domain and backed-by innovative technology, we help you build a trusted team to grow your business. Our quality check mechanism: We understand that employee verifications are an important part of your organization’s background screening process. That’s why, we apply a unique method of ‘Back Check’ to ensure higher quality of reporting.

Offices: Plot 17 Thillai Ganga Nagar 42nd Street, Nanganallur,, Chennai, Tamil Nadu 600061, IN · Plot 6 A, 18, S-3, Kakkan Street, H L Colony, Pammal, Sahitya Nivas Towers, Chennai, Tamil Nadu 600075, IN · 677, 1st Floor, 27th Main, S # 655, 13th Cross, Sector 1, HSR Layout,, Bengaluru, Karnataka 560102, IN · 15A, 4th Floor, City Vista, S # 655, Fountain Road, Kharadi,, Pune, Maharashtra 411014, IN · 99 Wall St, Suite No : 2752,, New York, NY 10005, US

Information TechnologyFinancial Services
View all jobs at Verifitech

About Verifitech

LinkedInVisit site

We Mitigate Risk in Hiring through Professional Background Screening to Safeguard & Uphold Your Organizational Values!

Industry
Human Resources Services
Company size
51-200 employees
Founded
2009
Headquarters
Chennai, Tamil Nadu
LinkedIn followers
7,235

When the right people come together, possibilities are infinite. As a professional background verification company, Verifitech offers fastest, customised, and most accurate background screening reports. Led by specialists in diverse domain and backed-by innovative technology, we help you build a trusted team to grow your business. Our quality check mechanism: We understand that employee verifications are an important part of your organization’s background screening process. That’s why, we apply a unique method of ‘Back Check’ to ensure higher quality of reporting.

Offices: Plot 17 Thillai Ganga Nagar 42nd Street, Nanganallur,, Chennai, Tamil Nadu 600061, IN · Plot 6 A, 18, S-3, Kakkan Street, H L Colony, Pammal, Sahitya Nivas Towers, Chennai, Tamil Nadu 600075, IN · 677, 1st Floor, 27th Main, S # 655, 13th Cross, Sector 1, HSR Layout,, Bengaluru, Karnataka 560102, IN · 15A, 4th Floor, City Vista, S # 655, Fountain Road, Kharadi,, Pune, Maharashtra 411014, IN · 99 Wall St, Suite No : 2752,, New York, NY 10005, US

Information TechnologyFinancial Services
View all jobs at Verifitech

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