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The Director leads the institutional strategy for academic assessment and program review to foster a culture of continuous educational improvement. This includes overseeing student learning outcomes, guiding faculty through curriculum mapping, and ensuring alignment with accreditation standards.
Requirements
A Master's degree is required, with a Ph.D. or Ed.D. highly preferred, alongside at least 5 years of experience in higher education assessment. Candidates must demonstrate expertise in educational research, curriculum design, and the ability to coach faculty collaboratively.
Full job description
Unit: Office of the Provost
Department:Academic Affairs
Duties & Responsibilities:
Reporting to the Vice Provost for Academic Affairs, the Director of Academic Assessment and Program Review works to advance a campus-wide culture of continuous educational improvement. This role focuses on faculty professional development, mentoring, and providing substantive feedback on student learning outcomes and assessment methods, measures, and reports. Supported by an accreditation and compliance team and an APR coordinator, the Director serves as an institutional coach, helping faculty translate assessment data and 8-year program reviews into actionable curricular enhancements.
In addition to leading institutional assessment strategy, the Director plays a key role in the curriculum design and approval process, collaborating with academic programs to develop or revise curriculum that aligns with program and institutional learning outcomes. This includes consulting with units on curriculum mapping, supporting alignment with general education outcomes, and reviewing and approving program learning outcomes, curriculum maps, and assessment plans for new program proposals and significant revisions within the university’s curriculum workflow. The Director ensures that institutional assessment and curricular practices align with accreditation requirements and recognized best practices, supporting institutional accountability, improvement, and educational quality.
Responsibilities:
Oversee student learning outcomes assessment across all undergraduate, graduate, certificate, and degree programs.
Review annual academic assessment reports and provide expert, constructive feedback to improve data quality and curricular alignment.
Design and deliver high-impact workshops and one-on-one consultations. Elevate the campus dialogue from "compliance" to "meaningful improvement."
Lead the assessment of the university’s general education curriculum in partnership with the General Education Council. Manage and evaluate the general education assessment framework to ensure alignment.
Partner with the Director of Institutional Effectiveness to provide evidence of student learning for institutional accreditation (e.g., SACSCOC) and assist departments with specialized programmatic accreditations (e.g., AACSB, ABET).
Oversee the 8-year APR cycle and the resulting annual action plans. Partner with the APR Coordinator (who manages timelines and logistics) to ensure reviews result in strategic, data-informed planning.
Manage the academic side of the university’s assessment software platform; synthesize annual academic assessment data into actionable institutional reports.
Convene and lead the Assessment Council to foster an institutional culture of continuous improvement.
Ensure assessment policies are current, compliant, and consistently implemented.
Participate in relevant committees, workgroups, accreditation task forces, and institutional initiatives and engage in regular professional development to remain current in assessment methodology, educational research, and accreditation compliance.
Perform other related strategic projects, committee assignments, or institutional initiatives as directed to support the university's evolving mission.
Minimum Qualifications:
Master’s required with a strong background in educational research, curriculum design, psychometrics, or assessment
5+ years in higher education, with a proven track record of facilitating high-quality faculty workshops
Exceptional emotional intelligence and coaching skills. Must be viewed by faculty as a supportive collaborator, not an auditor.
Experience with curricular mapping and outcomes assessment platforms.
Excellent communication, presentation, and facilitation skills.
Ability to lead collaborative initiatives across multiple departments.
Exceptional planning and organizational skills.
Ability to communicate effectively and appropriately with multiple populations.
Ability to handle multiple tasks simultaneously.
Ability to work under pressure, solve problems, and negotiate.
Knowledge of accreditation requirements (e.g., SACSCOC) and educational regulatory standards.
Advanced skills in educational research design, data analysis, and interpretation of assessment outcomes.
Ability to assess and recommend improvements to programs, policies, and academic offerings using data, student feedback, faculty input, and external benchmarks.
Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.
Preferred Qualifications:
Ph.D. or Ed.D. highly preferred with a strong background in educational research, curriculum design, psychometrics, assessment, or faculty development.
Seven or more years of progressively responsible experience in assessment, institutional effectiveness, or accreditation leadership within higher education.
Direct experience leading institution-wide accreditation efforts, including preparing self-studies, assurance arguments, or compliance reports for institutional or specialized accrediting bodies.
Experience collaborating with curriculum committees in the review and approval of program learning outcomes, curriculum maps, and assessment components of curricular proposals.
Strong record of professional engagement and leadership in assessment or accreditation organizations.
Experience with general education assessment design and oversight, including faculty engagement and curriculum alignment.
Demonstrated ability to lead faculty development initiatives, such as learning communities or workshops on assessment and curriculum mapping
The Office of the Provost is committed to the growth and professional development of the Academic Affairs team and will provide opportunities to foster a culture of learning and career development during your tenure in the Office of the Provost.
Salary Range: Up to $100,000, commensurate with experience
Benefits: All full-time university staff are eligible for VCU’s robust benefits package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.
FLSA Exemption Status: Exempt
Hours per Week: 40
Restricted Position: No
ORP Eligible: Yes
Flexible Work Arrangement: Hybrid - Enjoy the flexibility and balance of in-person and remote work. Candidates should be based within commuting distance of Richmond, Virgina, as on-site presence will be required at the manager's discretion in order to address key project milestones.
University Job Title: Administrator/Senior Administrator AA 1-3 (10911-10913/10914-10916)
We're preparing the most innovative, compassionate, and business-savvy leaders to re-imagine healthcare.
Industry
Higher Education
Company size
11-50 employees
Founded
1949
Headquarters
Richmond, Virginia
LinkedIn followers
2,674
Fortunate to be a part of a rich history of tradition while actively connected to the contemporary realms of healthcare practice, education, and research, the Department of Health Administration at VCU is a unique place to study. We are located in downtown Richmond, VA, next door to one of the nation's top academic medical centers and tertiary trauma care trauma centers. We are proud to be currently ranked 3rd best health administration program by U.S. News & World Report.
We've been dedicated to preparing our graduates for success in the ever-evolving healthcare landscape for more than seven decades. We pride our program on producing well-equipped graduates with the business savvy, political, ethical, and essential leadership skills to be an agile leader, which is paramount in a highly competitive field.
In the summer of 2019, our new, cutting-edge facility became the home to the entire College of Health Professions. This state-of-the-art building fosters a rich inter-professional learning environment, enhancing our students' educational experiences. We're proud to have the best of both worlds: a brand-new facility that retains our presence on VCU's renowned medical campus. Incorporating the robust healthcare environment that Richmond offers and the simulation-focused training culture of the CHP building, the Department of Health Administration at VCU provides a truly unique and dynamic place for students to study.
This strategic location provides our faculty and students invaluable exposure to multidisciplinary healthcare leadership practices. From engaging in specialized research projects to exploring innovations in healthcare organization and delivery, our students have unparalleled opportunities to grow and thrive.
Offices: 900 E Leigh St, Richmond, Virginia 23298, US
health care leadershiphealth administrationhealth services organization and researchhealth equityhealth disparitiesand healthcare finance
We're preparing the most innovative, compassionate, and business-savvy leaders to re-imagine healthcare.
Industry
Higher Education
Company size
11-50 employees
Founded
1949
Headquarters
Richmond, Virginia
LinkedIn followers
2,674
Fortunate to be a part of a rich history of tradition while actively connected to the contemporary realms of healthcare practice, education, and research, the Department of Health Administration at VCU is a unique place to study. We are located in downtown Richmond, VA, next door to one of the nation's top academic medical centers and tertiary trauma care trauma centers. We are proud to be currently ranked 3rd best health administration program by U.S. News & World Report.
We've been dedicated to preparing our graduates for success in the ever-evolving healthcare landscape for more than seven decades. We pride our program on producing well-equipped graduates with the business savvy, political, ethical, and essential leadership skills to be an agile leader, which is paramount in a highly competitive field.
In the summer of 2019, our new, cutting-edge facility became the home to the entire College of Health Professions. This state-of-the-art building fosters a rich inter-professional learning environment, enhancing our students' educational experiences. We're proud to have the best of both worlds: a brand-new facility that retains our presence on VCU's renowned medical campus. Incorporating the robust healthcare environment that Richmond offers and the simulation-focused training culture of the CHP building, the Department of Health Administration at VCU provides a truly unique and dynamic place for students to study.
This strategic location provides our faculty and students invaluable exposure to multidisciplinary healthcare leadership practices. From engaging in specialized research projects to exploring innovations in healthcare organization and delivery, our students have unparalleled opportunities to grow and thrive.
Offices: 900 E Leigh St, Richmond, Virginia 23298, US
health care leadershiphealth administrationhealth services organization and researchhealth equityhealth disparitiesand healthcare finance