Patient Service Representative I, Bilingual (69686)
Oklahoma City, Oklahoma, United States · On-site
Entry level
Job DetailsJob Location: NW 10 (VC) - Oklahoma City, OK 73107Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: DayJob Category: Health CarePatient Service Representative I (bilingual r…
Skills: Patient scheduling, Customer service, Data entry, Electronic medical records, Bilingual
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Job DetailsJob Location: Sequoyah (VC) - Oklahoma City, OK 73112Education Level: High SchoolTravel Percentage: NoneJob Shift: DayJob Category: Health Care Department: Medical Support Position: Medical Assistant Employee …
Skills: Clinical intake, Vital signs monitoring, Immunization administration, Specimen collection, Electronic medical record (EMR)
Job DetailsJob Location: Oklahoma City, OK 73112Position Type: Full TimeSalary Range: $20.00 - $21.00 HourlyTravel Percentage: Up to 25%Job Shift: DayStatus: Full-time, Non-Exempt Hours: Flexible 40 hour week, Includes e…
Skills: Case management, Advocacy, Social work, Problem-solving, Communication
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Patient Service Representative I, Bilingual (69723)
Oklahoma City, Oklahoma, United States · On-site
Entry level
Job DetailsJob Location: NW 10 (VC) - Oklahoma City, OK 73107Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: DayJob Category: Health CarePatient Service Representative I (bilingual r…
Skills: Bilingual, Customer service, Data entry, Appointment scheduling, Electronic medical records
Job DetailsJob Location: Britton (VC) - Oklahoma City, OK 73114Education Level: High SchoolTravel Percentage: NoneJob Shift: DayJob Category: Health Care Department: Medical Support Position: Medical Assistant Employee C…
Skills: Clinical intake, Vital signs measurement, Immunization administration, Specimen collection, Electronic medical record (EMR)
Job DetailsJob Location: Norman Himes(VC) - Norman, OK 73069Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: DayJob Category: Health CarePatient Service Representative I Overview Depa…
Skills: Patient scheduling, Customer service, Data entry, Electronic medical records, HIPAA compliance
Job DetailsJob Location: Meridian Office (NC) - Oklahoma City, OK 73112Position Type: Full TimeSalary Range: $20.00 - $21.00 HourlyTravel Percentage: Up to 25%Job Shift: DayStatus: Full-time, Non-Exempt Hours: Flexible 4…
Skills: Case management, Advocacy, Problem-solving, Trauma informed care, Clinical documentation
Job DetailsJob Location: Straka (VC) - Oklahoma City, OK 73139Position Type: Full TimeEducation Level: High SchoolTravel Percentage: Up to 25%Job Shift: DayJob Category: Health CareDepartment: Medical Support Position: M…
Skills: Clinical intake, Patient care, Electronic medical records, Immunization administration, Specimen collection
Job DetailsJob Location: Meridian Office (NC) - Oklahoma City, OK 73112Position Type: Full TimeJob Shift: DayJob Category: Nonprofit - Social Services DEFINITION: A community-based provider who conducts social services i…
Skills: Case management, Motivational interviewing, Family assessment, Crisis intervention, Advocacy
Job DetailsJob Location: Oklahoma City, OK 73112Position Type: Full TimeJob Shift: DayJob Category: Nonprofit - Social Services DEFINITION: A community-based provider who conducts social services in the home to families …
Skills: Case management, Motivational interviewing, Family reunification, Crisis intervention, Advocacy
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Full-time
high school
Posted 9d ago
Apply by Oct 31
~40 hrs/week
Responsibilities
The Patient Service Representative manages front office operations including scheduling appointments, checking in patients, and processing payments. They are responsible for maintaining accurate electronic medical records and ensuring the reception area remains orderly and compliant with HIPAA regulations.
Requirements
Candidates must possess a High School Diploma or GED and have basic data entry and keyboarding skills. Proficiency in both English and Spanish is required, along with the ability to handle confidential information in a fast-paced environment.
Full job description
Job DetailsJob Location: NW 10 (VC) - Oklahoma City, OK 73107Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: DayJob Category: Health CarePatient Service Representative I (bilingual required)
Overview
Department: Administration
Position: Patient Service Representative I
Employee Category: Non-Exempt
Reporting Relationship: Practice Administrator
Character Qualities
Attentiveness- Showing the worth of a person or task by giving my undivided concentration. Enthusiasm- Expressing my joy in each task as I give it my best effort. Joyfulness- Maintaining a good attitude, even when faced with unpleasant conditions. Patience- Accepting a difficult situation without giving a deadline to remove it. Punctuality- Showing esteem for others by doing the right thing at the right time.
Summary of Duties and Responsibilities
Answers telephones, schedule appointments, obtain patient information, prepare chart for examination, collect and secure collections at patient check-out. Provides back-up and overflow coverage for Front Office Telephone Operator(s).
Responsibilities
Primary Duties and Responsibilities
Receives patients at reception window. Obtains required information/documentation from patient at check in. Obtains financial and family information and updates it for each patient on each visit including, address, phone, insurance coverage, and DOB. Updates information and makes changes as necessary in the electronic medical records. Schedules appointments in electronic medical records. Posts charges and payments at the time of check-out for patient Verifies any late or open balances and reminds patient of the outstanding balance. Calls billing assistance to help patient with balance owed questions. Accepts payments and assures daily collections are secured. Balances daily transactions. Assures waiting area is good order throughout the day. Calls custodial staff as needed for assistance. Follows HIPAA guidelines and Variety Care Privacy policy and procedure. Assures that office equipment is in good working order. Notifies appropriate staff member if problems arise. Accepts direction from the Practice Administrator or the Physician on staff. Supports Variety Care’s accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the “Triple Aim” of healthcare reform—to improve the experience of care, improve health outcomes, and decrease healthcare costs. Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable. Performs other duties as assigned.
ADA Requirements
Able to lift a minimum of 25 pounds. Able to sit for long periods of time.
QualificationsQualifications
Requirements, Special Skills or Knowledge
High School Diploma or GED. Possesses legible handwriting and basic mathematic skills. Possesses ability to work with the public. Possesses ability to enter simple data entry and has basic keyboarding knowledge. Able to communicate with patients and staff. Trustworthy handling confidential information. Able to work in an active and stressful environment. Able to work with difficult patients from time to time. Bilingual (English/Spanish)
Preferred Requirements, Special Skills or Knowledge:
One or more years of clerical experience. One or more years of customer service experience.
Related keywords
Patient ServiceHealthcareReceptionElectronic Medical RecordsHIPAASchedulingCustomer ServiceBilingualData EntryClericalPatient Centered Medical HomeAdministrationBillingCollections
Variety Care is Oklahoma's largest community health center, with 20+ locations across the Oklahoma City metro and southwest Oklahoma. Our mission is to make quality health care affordable and accessible. We offer primary medical, dental, vision, and behavioral care, in addition to women's health and teen services.
Variety Care is leading the way we treat Oklahomans’ health care needs. We're all about health, and health for all! If you are ready to commit, grow, and lead in our mission, then Variety Care is the place for you!
To learn more, visit varietycare.org,
Offices: 3000 N. Grand Blvd, Oklahoma City, Oklahoma 73107, US · 500 S.W. 44th St., Oklahoma City, OK 73109, US · 1025 Straka Terrace, Oklahoma City, OK 73139, US · 4023 N.W. 10th St., Oklahoma City, OK 73107, US · 3851 Tinker Diagonal, Del City, OK 73115, US
Family MedicinePediatricsDentalBehavior HealthOptometryDermatologyUrgent CareWICWomen's Healthand Special Programs
Variety Care is Oklahoma's largest community health center, with 20+ locations across the Oklahoma City metro and southwest Oklahoma. Our mission is to make quality health care affordable and accessible. We offer primary medical, dental, vision, and behavioral care, in addition to women's health and teen services.
Variety Care is leading the way we treat Oklahomans’ health care needs. We're all about health, and health for all! If you are ready to commit, grow, and lead in our mission, then Variety Care is the place for you!
To learn more, visit varietycare.org,
Offices: 3000 N. Grand Blvd, Oklahoma City, Oklahoma 73107, US · 500 S.W. 44th St., Oklahoma City, OK 73109, US · 1025 Straka Terrace, Oklahoma City, OK 73139, US · 4023 N.W. 10th St., Oklahoma City, OK 73107, US · 3851 Tinker Diagonal, Del City, OK 73115, US
Family MedicinePediatricsDentalBehavior HealthOptometryDermatologyUrgent CareWICWomen's Healthand Special Programs