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Millstone Township, New Jersey, United States · On-site
$1/hr–$1/hr
Senior+
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Full-time
bachelor degree
Posted 4d ago
~40 hrs/week
Responsibilities
Oversee the commercial roofing service and repair division by managing daily operations, scheduling crews, and ensuring safety and quality standards. Responsible for estimating repair work, maintaining customer relationships, and meeting department profitability goals.
Requirements
Requires at least five years of commercial roofing experience and two years of supervisory leadership. Must have a 4-year degree, a valid driver's license, and proficiency in commercial roofing systems and estimating software.
Full job description
Job DetailsLevel: ExperiencedJob Location: VALCOURT EXTERIOR GA ATL - Atlanta, GA 30339Position Type: Full TimeEducation Level: 4 Year DegreeTravel Percentage: Up to 25%Job Category: ConstructionValcourt Exterior Building Services of Georgia is seeking an experienced, leadership-driven Roofing Service Manager to oversee our commercial roofing service and repair division.
This position is responsible for managing daily service operations, leading and developing service technicians, estimating repair work, maintaining strong customer relationships, and ensuring the department meets its safety, quality, revenue, and profitability goals.
The ideal candidate has extensive knowledge of commercial roofing systems, strong operational and estimating experience, and a proven ability to lead a profitable service team in a fast-paced environment.
Key Responsibilities
Operations and Team Leadership
Direct, schedule, and dispatch roofing service crews and technicians to maximize productivity, response times, and customer satisfaction. Recruit, train, supervise, and develop service department personnel. Conduct performance evaluations, safety meetings, and ongoing technical training. Monitor daily workloads and ensure service calls, emergency repairs, and preventative maintenance projects are completed on schedule. Ensure compliance with OSHA requirements, fall-protection standards, company safety policies, and job-site procedures. Manage service tools, equipment, materials, inventory, and vehicle maintenance.
Inspections, Estimating, and Sales
Conduct commercial roof inspections and accurately identify leaks, damage, and required repairs. Prepare detailed estimates, scopes of work, proposals, and pricing for repair projects and preventative maintenance agreements. Review service tickets, technician reports, labor hours, materials, and job-site photos for accuracy and completeness. Identify opportunities for additional repair work, maintenance programs, and long-term service agreements. Partner with sales and operations teams to support business development and customer retention.
Customer Relations
Serve as the primary point of contact for property managers, facility managers, building owners, and other service customers. Respond promptly to emergency leak calls, warranty requests, and customer concerns. Resolve service issues professionally while maintaining strong customer relationships. Build long-term partnerships that generate repeat business and maintenance contract renewals. Ensure customers receive timely updates regarding scheduling, job progress, findings, and completed work.
Financial Performance
Manage service department revenue, labor costs, material margins, job profitability, and operating expenses. Review and approve technician timesheets, purchase orders, service tickets, and completed work. Ensure service documentation is complete and submitted promptly for invoicing. Monitor department performance using financial reports, operational metrics, and key performance indicators. Assist with establishing and achieving quarterly and annual revenue and profitability goals.
QualificationsQualifications
Minimum of five years of commercial roofing industry experience. At least two years of supervisory, service management, or operational leadership experience. Strong knowledge of commercial roofing systems, including TPO, EPDM, PVC, modified bitumen, metal roofing, coatings, and related repair methods. Demonstrated experience diagnosing roof leaks and developing accurate repair recommendations. Experience preparing estimates, proposals, scopes of work, and preventative maintenance agreements. Strong leadership, communication, conflict-resolution, and customer-service skills. Ability to manage multiple service calls, crews, customers, and priorities simultaneously. Proficiency with CRM, estimating, dispatch, scheduling, and standard Microsoft Office software. Strong understanding of job costing, labor utilization, material margins, and department profitability. Valid driver’s license with an acceptable driving record. Ability to climb ladders and safely access commercial roofs of varying heights and conditions.
Your One Source for Exterior Building Restoration, Repair & Maintenance
Industry
Facilities Services
Company size
1,001-5,000 employees
Founded
1986
Headquarters
The Woodlands, Texas
LinkedIn followers
17,584
The Valcourt Group is one of the nation's leading providers of commercial building restoration, repair, and maintenance services. With more than 3,000 employees, 23+ partner brands, and operations spanning 30 states, we serve over 19,000 properties across the United States.
Our comprehensive service offering includes façade and parking garage restoration, waterproofing, window cleaning, exterior maintenance, and fall protection solutions. By bringing these capabilities together under one platform, we help property owners and managers protect, preserve, and extend the life of their assets through a single trusted partner.
What sets the Valcourt Group apart is our ability to combine national scale with local expertise. Every Valcourt company maintains the relationships, responsiveness, and market knowledge of a local business while benefiting from the resources, technical expertise, and support of a nationwide organization.
Our roots trace back to 1986, when Valcourt Building Services was founded as a Washington, D.C.-based window cleaning company. In 2021, Valcourt Building Services and the JOBS Group joined forces to create the Valcourt Group, establishing one of the largest and fastest-growing exterior building services organizations in the country.
Today, we proudly honor the legacies of the companies and people who have helped shape our success. Together, we share a commitment to delivering exceptional service, industry-leading safety, and long-term value for our clients.
Our work is guided by five core values:
• Safety – Protecting our people, clients, and communities through rigorous standards and proactive planning.
• Respect – Treating everyone with integrity, compassion, and professionalism.
• Collaboration – Building strong partnerships through communication and teamwork.
• Growth – Continuously improving through innovation, efficiency, and opportunity.
• Leadership – Leading by example and holding ourselves accountable for results.
Offices: 4200 Research Forest Dr, Suite 400, The Woodlands, Texas 77381, US
Your One Source for Exterior Building Restoration, Repair & Maintenance
Industry
Facilities Services
Company size
1,001-5,000 employees
Founded
1986
Headquarters
The Woodlands, Texas
LinkedIn followers
17,584
The Valcourt Group is one of the nation's leading providers of commercial building restoration, repair, and maintenance services. With more than 3,000 employees, 23+ partner brands, and operations spanning 30 states, we serve over 19,000 properties across the United States.
Our comprehensive service offering includes façade and parking garage restoration, waterproofing, window cleaning, exterior maintenance, and fall protection solutions. By bringing these capabilities together under one platform, we help property owners and managers protect, preserve, and extend the life of their assets through a single trusted partner.
What sets the Valcourt Group apart is our ability to combine national scale with local expertise. Every Valcourt company maintains the relationships, responsiveness, and market knowledge of a local business while benefiting from the resources, technical expertise, and support of a nationwide organization.
Our roots trace back to 1986, when Valcourt Building Services was founded as a Washington, D.C.-based window cleaning company. In 2021, Valcourt Building Services and the JOBS Group joined forces to create the Valcourt Group, establishing one of the largest and fastest-growing exterior building services organizations in the country.
Today, we proudly honor the legacies of the companies and people who have helped shape our success. Together, we share a commitment to delivering exceptional service, industry-leading safety, and long-term value for our clients.
Our work is guided by five core values:
• Safety – Protecting our people, clients, and communities through rigorous standards and proactive planning.
• Respect – Treating everyone with integrity, compassion, and professionalism.
• Collaboration – Building strong partnerships through communication and teamwork.
• Growth – Continuously improving through innovation, efficiency, and opportunity.
• Leadership – Leading by example and holding ourselves accountable for results.
Offices: 4200 Research Forest Dr, Suite 400, The Woodlands, Texas 77381, US