Albemarle County, Virginia, United States · On-site
$17/hr–$27/hr
At UVA Health, Access Associate team members shape the patient experience in the moments that matter most: when a patient is trying to find the right appointment, understand next steps, and feel confident they are in the…
Skills: Customer service, Patient scheduling, Registration, Insurance verification, Data entry
Haymarket, Virginia, United States · On-site
$29/hr–$48/hr
Case Manager LCSWJob Code: SW1538 ABOUT US We are ushering in a new era of healthcare where achieving good health is just the beginning. At UVA Community Health, part of the world-class UVA Health academic health system,…
Skills: Case management, Discharge planning, Social work, Care coordination, Patient assessment
Albemarle County, Virginia, United States · On-site
$27/hr–$44/hr
By applying to this one posting, you will be considered for current opportunities and available shifts within all specialties of our Laboratory. Sign-On Bonus: $10,000 to Eligible Applicant Offer start rate posted is for…
Skills: Patient Testing, Quality Control, Equipment Troubleshooting, Laboratory Maintenance, Inventory Management
Prince William County, Virginia, United States · On-site
Demonstrates a working understanding of engineering disciplines including electronics pneumatics mechanical systems basic TCP/IP networking desktop computing and human physiology. Responsible for installing performing pr…
Skills: Electronics, Pneumatics, Mechanical Systems, TCP/IP Networking, Desktop Computing
Manassas, Virginia, United States · On-site
$18/hr–$23/hr
Staffing CoordinatorJob Code: NU5615 ABOUT US We are ushering in a new era of healthcare where achieving good health is just the beginning. At UVA Community Health, part of the world-class UVA Health academic health syst…
Skills: Staffing, Scheduling, Timekeeping, Microsoft Office, Word processing
Albemarle County, Virginia, United States · On-site
$30/hr–$41/hr
Essential Imaging. Academic Medicine. Real Impact at the Point of Care. Diagnostic Radiologic Technologists at UVA Health are trusted clinical professionals whose work directly informs diagnosis, treatment decisions, and…
Skills: X-ray, MRI, CT Scan, Ultrasound, Nuclear Medicine
Albemarle County, Virginia, United States · On-site
$48k–$89k/yr
The Spencer lab in the UVA School of Medicine is seeking Postdoctoral Research Associates. The Spencer lab (https://med.virginia.edu/faculty/faculty-listing/yws5hb/) is part of the Department of Microbiology, Immunology …
Skills: Bacteriology, Immunology, Molecular Biology, Biochemistry, Cell Culture
Albemarle County, Virginia, United States · On-site
These jobs focus on managing the financial aspects of patient care, including billing, insurance claims, payment processing, financial counseling, utilization and revenue cycle analysis. These roles are responsible for m…
Skills: Financial Management, Billing, Insurance Claims, Payment Processing, Financial Counseling
Albemarle County, Virginia, United States · On-site
$86k–$113k/yr
Make a meaningful impact on the lives of patients living with complex cardiovascular conditions while building lasting relationships in a highly specialized outpatient setting. This role offers the opportunity to combine…
Skills: Patient Assessment, Diagnosis, Treatment Planning, Care Coordination, Patient Navigation
Albemarle County, Virginia, United States · On-site
The Division of Cardiovascular Medicine (Interventional Cardiology) at the University of Virginia’s (UVA) School of Medicine, is currently seeking applicants for Clinical Research Coordinators (CRC), Licensed or Non-Lice…
Skills: Clinical Research Coordination, Patient Recruitment, Informed Consent, Data Collection, Regulatory Compliance
Albemarle County, Virginia, United States · Hybrid
$70k–$80k/yr
The Center for the Advanced Study of Teaching and Learning (CASTL) in the School of Education and Human Development at the University of Virginia seeks applicants for an Active Playful Learning Instructional Coach for el…
Skills: Instructional Coaching, Elementary Mathematics Instruction, Professional Development, Classroom Observation, Co-teaching
Albemarle County, Virginia, United States · On-site
$71k–$123k/yr
The Supervisor of Enterprise Coding and Provider Education is responsible for the day-to-day operational oversight of coding and provider education functions, ensuring alignment between coding accuracy, provider document…
Skills: Medical Coding, Provider Education, Operational Oversight, Revenue Integrity, Clinical Documentation Improvement
Albemarle County, Virginia, United States · Remote OK
$55k–$75k/yr
The Department of Medicine at the UVA School of Medicine seeks a Grants and Contracts Administrator to provide pre- and post-award research administration support across the department, as well as a Senior Administrator …
Skills: Pre-award Administration, Post-award Administration, Budget Preparation, Grant Reporting, Compliance Tracking
Albemarle County, Virginia, United States · On-site
$50k–$55k/yr
The University of Virginia is a highly competitive Division I program committed to academic and athletic excellence. The Department of Athletics at the University of Virginia is now accepting applications for the positio…
Skills: Media Relations, Storytelling, Branding, Digital Communications, Graphic Design
Culpeper, Virginia, United States · On-site
$17/hr–$25/hr
Technical Asst II - NursingJob Code: NU2301 Part Time Nights 7p-7a with weekends rotate ABOUT US We are ushering in a new era of healthcare where achieving good health is just the beginning. At UVA Community Health, part…
Skills: Patient care, Phlebotomy, Medical terminology, Infection control, Clerical duties
Culpeper, Virginia, United States · On-site
$34/hr–$59/hr
Registered Nurse Emergency ServicesJob Code: RN1529ABOUT US Full-time 7p-7a $15,000 sign-on bonus for eligible candidates We are ushering in a new era of healthcare where achieving good health is just the beginning. At U…
Skills: Patient care, Emergency nursing, IV insertion, Cardiac monitoring, Medication administration
Culpeper, Virginia, United States · On-site
$17/hr–$25/hr
Technical Asst II - NursingJob Code: NU2301 Full Time Nights 7p-7a with weekends rotate ABOUT US We are ushering in a new era of healthcare where achieving good health is just the beginning. At UVA Community Health, part…
Skills: Patient care, Phlebotomy, Medical terminology, Infection control, Clerical duties
Albemarle County, Virginia, United States · On-site
At UVA Health, Patient Care Technicians are not filling a single shift or unit need. They are building the clinical foundation of our inpatient workforce. This PCT role serves as the primary pipeline for the majority of …
Skills: Patient Care, Vital Signs Monitoring, Mobility Assistance, Hygiene Support, Fall Prevention
Albemarle County, Virginia, United States · On-site
At UVA Health, Patient Care Technicians are not filling a single shift or unit need. They are building the clinical foundation of our inpatient workforce. This PCT role serves as the primary pipeline for the majority of …
Skills: Patient Care, Vital Signs Monitoring, Mobility Assistance, Hygiene Support, Fall Prevention
Albemarle County, Virginia, United States · On-site
$24/hr–$29/hr
The University of Virginia's Health System Physical Plant is seeking an Electrician or Senior Electrical Assistant to join their team. The incumbent is responsible for responding to renovation projects and support to mai…
Skills: Electrical Installation, Preventive Maintenance, Troubleshooting, NEC Compliance, OSHA Standards
Albemarle County, Virginia, United States • On-site
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The Access Associate is responsible for managing patient scheduling, registration, and insurance verification to ensure smooth clinical operations. They provide high-touch customer service by assisting patients in person and over the phone while maintaining accurate visit documentation.
The role requires a high school diploma or equivalent as a minimum education level. Candidates should possess strong customer service skills and the ability to perform physical tasks such as sitting for long periods and lifting up to 50 lbs.
At UVA Health, Access Associate team members shape the patient experience in the moments that matter most: when a patient is trying to find the right appointment, understand next steps, and feel confident they are in the right place.
In today’s healthcare environment, access is clinical in its own way: it requires precision, empathy, and calm execution under pressure. If you take pride in getting the details right, supporting care teams, and making every interaction feel human, this role stands out. At UVA Health, you will join an Access community known for professionalism, accountability, and a shared commitment to excellence for patients and families.
The starting base rate for this role is $17.50/hr. Individual compensation will be determined by the selected candidate’s previous work experience, education, and/or experience, we also offer a $3,500 sign on bonus which requires a 2-year commitment to UVA Health to eligible candidates.
The Role:
As an Access Associate within Ambulatory Access Operations, you are a key member of the team responsible for the accuracy, flow, and professionalism of the ambulatory patient access experience. Your work directly supports clinical care and revenue cycle readiness by ensuring scheduling and registration steps are completed thoughtfully, correctly, and on time.
What you will do day to day (mix of phone and in person support):
Provide exceptional customer service across in person and telephone interactions, setting the tone for each visit.
Schedule and coordinate appointments with the correct provider using appropriate clinical and visit information.
Collect and confirm demographic and insurance information to support clean registration and downstream billing workflows.
Perform verification functions aligned with established scheduling/registration standards and unit guidelines.
Complete visit documentation activities accurately and within expected timeframes.
Manage cash collections as needed and respond to patient and family questions with professionalism and empathy.
Provide patients with paper and electronic tools required by clinical and revenue cycle teams to help the visit run smoothly.
Stay engaged with team goals, daily priorities, and continuous improvement efforts within the Access operation.
What is an average day like?
An average day blends focused task execution with high touch service. You may start by preparing for scheduled visits, then pivot into real-time scheduling, registration updates, and patient questions as clinic needs evolve. Throughout the day, you will balance accuracy (insurance, demographics, documentation) with pace, while keeping patients informed and supported at each step of their visit.
Why UVA Health:
UVA Health is an integrated academic health system built for complex care, teaching, research, and innovation. You will be part of an organization that includes a world class academic medical center and a broad statewide network of community hospitals and outpatient clinics. In Charlottesville, the University Medical Center anchors advanced care with a Level I Trauma Center, Level IV NICU, the first NCI‑designated Comprehensive Cancer Center in Virginia, and UVA Health Children’s.
What that means for Access professionals is simple: your role is operationally essential to clinical excellence. Access is where quality, safety, and patient confidence begin.
Why this role matters here:
You support care delivery across a growing ambulatory network where interprofessional teams work together to deliver coordinated outpatient care.
You join a health system guided by a clear mission and vision, emphasizing excellence, innovation, and community impact.
You work within a culture that values a strong patient experience, operational reliability, and collaboration across clinical and administrative partners. https://careers.uvahealth.org/us/en/uva-health-university-medical-center
UVA Health advantages you can feel in your day to day:
Academic medicine environment with high standards and meaningful purpose, where teams “teach, learn, innovate, and advance” care.
System recognized for excellence across service lines, with a track record of awards and recognition across the enterprise.
A supportive employment foundation with a comprehensive benefits package (medical, dental, vision, paid time off, disability coverage, retirement savings plans, and flexible spending accounts).
Education: High School Graduate or Equivalent. Customer service experience preferred.
Experience: Preferred not required.
Licensure: None required.
Job requires sitting for prolonged periods, frequently bending/stooping, reaching (overhead, extensive, repetitive) and repetitive motion: computer keyboard. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull 20 - 50lbs.
The pay range for this role is $17.50 - $27.85 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
Paid Time Off, Long-term and Short-term Disability, Retirement Savings
Health Saving Plans, and Flexible Spending Accounts
Certification and education support
Generous Paid Time Off
UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.
UVA Health is an academic health system that recently expanded to include four hospitals across Charlottesville, Culpeper and Northern Virginia, along with the UVA School of Medicine, UVA School of Nursing, UVA Physicians Group and the Claude Moore Health Sciences Library. With more than 1,000 inpatient beds, approximately 40,000 inpatient stays annually and more than 1 million outpatient encounters annually at UVA Health, more than 1,000 employed and independent physicians provide high-quality, comprehensive and specialized care to patients across the Commonwealth and beyond. Founded in 1819 as just the 10th medical school in America, the UVA School of Medicine – with 20 clinical departments, nine research departments and seven research centers – consistently attracts some of the nation’s most prominent researchers to develop breakthrough treatments to benefit patients around the world. Those research efforts are backed by more than $200 million in grant funding. UVA Health Children's is recognized as the No. 1 hospital in Virginia for children by U.S. News & World Report, with nine specialties rated among the top in America. For career opportunities, visit https://careers.uvahealth.org/.
Offices: 1215 Lee Street, Charlottesville, Virginia 22903, US
UVA Health is an academic health system that recently expanded to include four hospitals across Charlottesville, Culpeper and Northern Virginia, along with the UVA School of Medicine, UVA School of Nursing, UVA Physicians Group and the Claude Moore Health Sciences Library. With more than 1,000 inpatient beds, approximately 40,000 inpatient stays annually and more than 1 million outpatient encounters annually at UVA Health, more than 1,000 employed and independent physicians provide high-quality, comprehensive and specialized care to patients across the Commonwealth and beyond. Founded in 1819 as just the 10th medical school in America, the UVA School of Medicine – with 20 clinical departments, nine research departments and seven research centers – consistently attracts some of the nation’s most prominent researchers to develop breakthrough treatments to benefit patients around the world. Those research efforts are backed by more than $200 million in grant funding. UVA Health Children's is recognized as the No. 1 hospital in Virginia for children by U.S. News & World Report, with nine specialties rated among the top in America. For career opportunities, visit https://careers.uvahealth.org/.
Offices: 1215 Lee Street, Charlottesville, Virginia 22903, US
