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Job Description

Patient Care Technician

Are you a patient care provider or healthcare student looking to take the next steps of your career within an organization that provides multiple opportunities for career growth and development?

UPMC West Shore is looking for a Patient Care Technician for their Emergency Department! 

Patient Care Technician

The Patient Care Technician (PCT) performs a variety of patient care duties including assisting with patient procedures and Activities of Daily Living (ADLs) such as bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients. In addition, the Patient Care Technician is responsible for completing medical record documentation in accordance with established procedures & ensuring equipment malfunctions are reported to the appropriate departments. This role contributes to the universal unit activities such as responding to call lights, telephones, passing meal trays, and adhering to all safety policies/procedures relative to patient care and hospital related information.

Establishing professional relationships and utilizing effective communication with patients, their families, colleagues, and other departments is vital for this role. The Patient Care Technician also provides feedback to the RN regarding patient care, reports changes in patient status, and provides instruction to patients and their families under the direction of the RN.

Responsibilities:

·        Performs in accordance with system-wide competencies/behaviors.

·        Performs other duties as assigned.

·        Assures equipment malfunctions are reported to the appropriate department. Establishes appropriate and effective communication with other departments. Establishes professional and respectful interpersonal relationships. Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays, and transporting patients.

·        Constructively receives feedback and direction. Identifies and communicates learning needs to the unit director. Takes action to improve knowledge, skills, and performance. Request's assistance in planning and prioritizing activities as needed. Participates in self-review as requested by the unit director.

·        Demonstrates the ability to communicate clearly and effectively with all members of the health care team. Demonstrate understanding of cultural diversity, horizontal violence, and impairment in the health professions. Cares for patients and self by supporting safety in the workplace. Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues.

·        Documents in the medical record according to established procedures. Performs assigned work in a timely and productive manner. Completes department clerical functions as needed.

·        In addition to the required standard competencies, the Patient Care Technician will achieve and maintain competency and/or perform at least 1 or more of the following advanced skills based on department operational need: peripheral IV removal, indwelling Foley catheter removal, basic arrythmia and NG tube clamping and removal.

·        Must routinely perform the UPMC nursing core nursing assistant responsibilities including ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients. PLUS point of care testing (inc. blood glucose), weights, vital signs, I&O, telemetry monitor application/reapplication, HAC & PSI prevention (TEDs/SCDs). In addition, simple dressings, placement and removal of restraints, 12 lead EKG, bladder scan, all specimen collections. All competencies must be achieved.

·        Provides instruction to patients and their families under the direction of the RN. May apply, monitor, and remove patient restraints as per physician or hospital protocol.

·        Provides patient care including assisting with patient procedures and activities of daily living. Assists with physical, respiratory, and cardiopulmonary therapies. Provides feedback to the RN regarding patient care and reports changes inpatient status.

·        Strictly adheres to all policies and procedures relative to patient care and hospital related information. Complies with safety policies and procedures including standard precautions.

·        Suggests and supports changes within the department. Assumes responsibility for assignment and views problems as challenges. Demonstrates awareness of behavior on the efficient functioning of the department. Supports department-based projects and quality initiatives.

·        High School Diploma or equivalent is required.

·        Must also have either:

a)      1-year of general healthcare experience

OR

b)     Enrollment in PT/OT/PA/RN program or related healthcare training program with completion of a least one clinical rotation

OR

c)      Completion of a bachelor’s degree in a health sciences field.

• Successful completion of UPMC patient care technician class
• Successful completion of basic information system training.
• Microcomputer experience preferred.
• Ability to effectively communicate both orally and in writing.
• Emergency Medical Technician (EMT)or Paramedic or currently enrolled in an EMT or Paramedic program preferred.
• Access to medications is limited to the distribution of the medication to the nurse.
 

Licensure, Certifications, and Clearances:
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

 

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran