WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we str…
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we str…
JOB SUMMARY As an employee of UT Southwestern’s Cardiovascular ICU team, you will experience unique procedures, stability of volumes, supportive leadership, great benefits including paid medical insurance for full time e…
Skills: Critical care nursing, CVICU nursing, Patient assessment, Advanced heart failure care, ECMO
JOB SUMMARY Surgical ICU is a high acuity, critical care area. Our surgical population includes liver transplantation, vascular surgery, otolaryngology, surgical oncology, urology, and acute care/emergency surgery. As an…
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we str…
Skills: Nursing interventions, Patient triage, Patient education, Electronic medical record documentation, Medication administration
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we str…
Skills: Pharmacy, Clinical pharmacy, ICU care, ED care, Sterile compounding
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we str…
Skills: Registered Nurse, Patient care, ENT procedures, Facial plastics, Patient education
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we str…
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we str…
Advanced Practice Provider, Breast Surgical Oncology
Dallas, Texas, United States · On-site
Entry level
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we str…
Advanced Practice Provider, Breast Surgical Oncology
Dallas, Texas, United States · On-site
Entry level
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we str…
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we str…
Skills: Project management, Medical administration, People leadership, Process development, Strategic planning
Physics Assistant, Radiation Oncology - Medical Physics & Engineering
Dallas, Texas, United States · On-site
Entry level
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we str…
Skills: Medical physics, Radiation oncology, Treatment planning, Quality assurance, Data analysis
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we str…
Skills: Surgery scheduling, Medical office administration, Prior authorizations, Patient communication, Insurance verification
Advanced Practice Provider, Breast Surgical Oncology
Dallas, Texas, United States · On-site
Entry level
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we str…
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we str…
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we str…
Skills: Clinical informatics, Research informatics, Natural language processing, Large language models, Generative AI
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we str…
Skills: Clinical informatics, Research informatics, Natural language processing, Large language models, Generative AI
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we str…
Skills: Clinical pharmacy, ICU care, ED care, Sterile compounding, Medication order entry
Physics Assistant, Radiation Oncology - Medical Physics & Engineering
Dallas, Texas, United States · On-site
Entry level
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we str…
Skills: Medical physics, Radiation oncology, Treatment planning, Quality assurance, Programming
Supervise daily operations for the front-end revenue cycle team, including managing staff performance, metrics, and training. Ensure accurate charge capture, resolve denial trends, and maintain compliance with departmental policies and procedures.
Requirements
Requires a high school diploma and at least 5 years of experience in a clinical revenue cycle environment with supervisory experience. Preferred qualifications include an associate, bachelor, or master degree and relevant coding certifications.
Full job description
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!
JOB SUMMARY UT Southwestern Medical Center has an opportunity for a Supervisor, MSRDP Front End Revenue Cycle Department. The successful candidate will supervise the daily operations for the team.
Responsibilities for this position will include the following:
Supervise approximately nine staff members.
Serve as a resource for the Departments of Allied Health Nutrition, Emergency Medicine, Family Medicine, Radiology, Multi-Specialty, IVR (Interventional Radiology) and Adult/Pedi Genetics for all Medicine departments (Internal Medicine, Pediatrics, Family Medicine, Radiology, Emergency Medicine, Psychiatry and PM&R) in place of service UT Southwestern, CMC, Parkland & THR
Monitors the teams assigned staff’s work queue activity, ensuring the queues are brought in within the expected 30-day metric.
Handles all denials trends/issues which have been elevated by their staff.They must validate the accuracy of the denial and research information submitted and determine the appropriate actions to resolve.
Perform staff audits on new employees as well as a meeting with each of their employees weekly to discuss their collection efforts and their day-to-day operations.
Produce a production report which is sent to their staff daily.
Responsible for identifying areas of deficiencies in their staff and ensuring the appropriate training is provided to bring the staff up to the required expectations.
Maintains attendance records, mentors, coaches and prepares annual evaluation appraisals for each one of their staff members.
Plays an important part in the team’s ability to meet metrics as well as assisting the various Revenue Location in meeting the financial goal of maintaining a collection rate of 95%25 or greater.
Work from home - Applicant must live in Texas, but does not need to live in the Greater DFW area
Shift - Flex-shift, start time between 0600-0900
BENEFITS UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
PPO medical plan, available day one at no cost for full-time employee-only coverage
100%25 coverage for preventive healthcare-no copay
Paid Time Off, available day one
Retirement Programs through the Teacher Retirement System of Texas (TRS)
Paid Parental Leave Benefit
Wellness programs
Tuition Reimbursement
Public Service Loan Forgiveness (PSLF) Qualified Employer
Experience 5 years of supervisory experience. and 5 years of experience working in a clinical revenue cycle environment. and Experience in needed specialty area, such as transplant, may be considered on a year for year basis for up to 3 years in lieu of supervisory experience.
Preferred
Education Associate's Degree and may be considered in lieu of years of experience. Bachelor's Degree and may be considered in lieu of years of experience. Master's Degree and may be considered in lieu of years of experience.
Experience Coding certifications (CPC, CPMA, CMC, ART, RRA, RHIA, RHIT, CCS, CCA) and/or degrees (associate level, bachelor level, master level) preferred and may be considered in lieu of years of experience.
Licenses and Certifications Coding certifications (CPC, CPMA, CMC, ART, RRA, RHIA, RHIT, CCS, CCA) Upon Hire
JOB DUTIES
Exercises responsibility for establishing, reviewing, and revising internal revenue cycle controls/procedures, and workflow to achieve maximum efficiency and personnel utilization; ensures production and quality control standards are met by reviewing management reports.
Reviews and analyzes information, identifies problems, recommends solutions and/or writes reports for management or other personnel.
Ensure timely revenue cycle work queue metrics are achieved by their direct reports; assigns workload to meet production requirements; compiles, analyzes and reports status and issues involving all aspects of assigned area; makes recommendations to management to reflect changes by reviewing management reports and other data, identifies conflicts and writes resolutions.
Monitor charge entry and charge capture quality control thru routine staff and process auditing; ensure charge reconciliation monitoring occurs by Team Leaders.
Maintains performance standards by counseling employees, performing appraisals and providing required training; assists with quality control testing and reporting.
Ensures departmental policies and procedures are properly followed; develops and revises policies and procedures as needed; maintains written procedures for workflow by writing or updating procedures as needed; communicates and educates all applicable information to appropriate personnel and affiliated facilities as required.
Completes special projects and participates in project groups and tasks force teams.
Backs up manager and employees as required during vacations, sickness, transitions or other absences.
May supervise/oversee specialized transplant patient referrals.
Performs other duties as assigned.
SECURITY AND EEO STATEMENT
Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.
EEO UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.