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The Specialty Pharmacy Manager oversees outpatient pharmacy operations, ensuring regulatory compliance, patient safety, and financial performance. This role also involves leading pharmacy staff, managing workflows, and collaborating with clinical teams to optimize patient therapy outcomes.
Requirements
Candidates must hold a PharmD or Bachelor's degree in Pharmacy and an active pharmacist license in Illinois. Significant leadership experience in a pharmacy or healthcare setting is required, along with knowledge of specialty pharmacy regulations and accreditation standards.
Full job description
Explore opportunities with CPS, part of the Optum family of businesses. We’re dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS, you’ll work alongside our team of more than 2,500 pharmacy professionals, technology experts, and industry leaders to drive superior financial, clinical, and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions? Join us and discover the meaning behind Caring. Connecting. Growing together.
The Specialty Pharmacy Manager is accountable for the overall management, oversight, and operation of the outpatient specialty pharmacy program. This role is responsible for ensuring exceptional patient care, regulatory compliance, operational excellence, and financial performance.
Primary Responsibilities:
Provide compliant and efficient outpatient pharmacy operations with a focus on:
Patient Safety
Pharmacy Professional Practice
Regulatory Compliance
Quality Assurance
Customer Service
Personnel Management
Inventory Management
Financial Performance
Loss Prevention
Workflow Optimization
Educate providers, clinic staff, and patients regarding specialty pharmacy services and medication therapies
Serve as a clinical resource by addressing medication-related questions and appropriately triaging patient concerns
Collaborate with providers to support medication adherence, optimize therapy outcomes, and improve patient care
Partner with clinic leadership and staff to promote specialty pharmacy services and demonstrate the value of the pharmacy care model
Assist with the recruitment, onboarding, training, and development of Pharmacy Liaisons and Pharmacists
Maintain compliance with all applicable state and federal regulations, accreditation standards, and company policies
Provide leadership, coaching, and guidance to pharmacy staff to ensure operational excellence and high-quality patient care
Monitor pharmacy performance metrics and identify opportunities for process improvement and enhanced patient outcomes
Operational and Oversight Responsibilities
Partner with site leadership to develop and implement best-in-class dispensing, fulfillment, and shipping protocols designed to maximize patient outcomes
Assess medication regimens and recommend cost-effective treatment options that support both clinical outcomes and patient affordability
Collaborate in the development and delivery of training materials to support onboarding and ongoing staff education
Ensure compliance with specialty pharmacy accreditation standards, including URAC, ACHC, and applicable regulatory requirements
Oversee pharmacy workflow to ensure timely and accurate dispensing and delivery of medications
Support inventory management initiatives to maintain appropriate medication supplies while minimizing waste and financial loss
Contribute to the development, implementation, and revision of pharmacy policies and procedures
Clinical and Regulatory Responsibilities
Perform order entry and prescription verification within pharmacy management systems, including dispensing and point-of-sale platforms
Ensure accurate adjudication of prescription claims and resolution of reimbursement issues as needed
Verify specialty medication delivery methods are appropriate based on patient needs and medication requirements
Perform comprehensive clinical reviews of prescriptions, including:
Dosage appropriateness
Indication review
Drug interactions
Renal and hepatic dose adjustments
Therapeutic appropriateness
Maintain professional competency through continuing education and professional development activities
Ensure all activities comply with accreditation standards, legal requirements, and pharmacy regulations
Leadership Responsibilities
Lead, mentor, and develop pharmacy staff to promote a culture of accountability, collaboration, and continuous improvement
Assist with workforce planning, employee engagement, and succession planning initiatives
Partner with organizational leadership to achieve operational, clinical, and financial goals
Foster solid working relationships with providers, clinic staff, patients, and external partners
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
PharmD from an ACPE-accredited College of Pharmacy; Bachelor's Degree in Pharmacy with relevant pharmacist experience will be considered
Active pharmacist license in the State of Illinois
Leadership, supervisory, or management experience in a pharmacy or healthcare setting
Solid knowledge of pharmacy regulations, medication management, and clinical pharmacy practice
Preferred Qualifications:
Specialty Pharmacy Manager or Pharmacy Manager experience
Specialty pharmacy experience and knowledge of accreditation standards (URAC, ACHC, etc.)
Experience managing pharmacy operations, workflow, and performance metrics
Proficiency with Microsoft Office applications and EMR systems, including Epic.
Demonstrated solid leadership, communication, and relationship-building skills.
Demonstrated ability to collaborate effectively with providers, clinic leadership, and cross-functional teams
Demonstrated ability to manage multiple priorities across specialty pharmacy service lines
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
We are 340,000 colleagues in two distinct and complementary businesses working to help build a modern, high-performing health system through improved access, affordability, outcomes and experiences.
Optum delivers care aided by technology and data, empowering people, partners and providers with the guidance and tools they need to achieve better health. UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience and delivering access to high-quality care.
We work with governments, employers, partners and providers to care for 147 million people and share a vision of a value-based system of care that provides compassionate and equitable care.
At UnitedHealth Group, our mission calls us, our values guide us and our diverse culture connects us as we seek to improve care for the consumers we are privileged to serve and their communities.
Click below to search careers or join our social communities:
• Search & apply for careers at careers.unitedhealthgroup.com/
• Follow us on Twitter at twitter.com/UnitedHealthGrp
• Follow and like us on Facebook at facebook.com/unitedhealthgroup
• Follow us on Instagram at instagram.com/unitedhealthgroup
More about UnitedHealth Group can be found at unitedhealthgroup.com/
Offices: Eden Prairie , Minnesota, US · 2716 N Tenaya Way, Las Vegas, NV 89128, US · 4425 E Cotton Center Blvd, Phoenix, AZ 85040, US · 1900 E Golf Rd, Schaumburg, IL 60173, US · 8822 Three Chopt Rd, Henrico, VA 23229, US
Health CareWellness and Health ManagementRetiree Solutionsand Information TechnologyHospitalHealth CareWellnessBiotechnologyInsuranceLife Science
UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
We are 340,000 colleagues in two distinct and complementary businesses working to help build a modern, high-performing health system through improved access, affordability, outcomes and experiences.
Optum delivers care aided by technology and data, empowering people, partners and providers with the guidance and tools they need to achieve better health. UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience and delivering access to high-quality care.
We work with governments, employers, partners and providers to care for 147 million people and share a vision of a value-based system of care that provides compassionate and equitable care.
At UnitedHealth Group, our mission calls us, our values guide us and our diverse culture connects us as we seek to improve care for the consumers we are privileged to serve and their communities.
Click below to search careers or join our social communities:
• Search & apply for careers at careers.unitedhealthgroup.com/
• Follow us on Twitter at twitter.com/UnitedHealthGrp
• Follow and like us on Facebook at facebook.com/unitedhealthgroup
• Follow us on Instagram at instagram.com/unitedhealthgroup
More about UnitedHealth Group can be found at unitedhealthgroup.com/
Offices: Eden Prairie , Minnesota, US · 2716 N Tenaya Way, Las Vegas, NV 89128, US · 4425 E Cotton Center Blvd, Phoenix, AZ 85040, US · 1900 E Golf Rd, Schaumburg, IL 60173, US · 8822 Three Chopt Rd, Henrico, VA 23229, US
Health CareWellness and Health ManagementRetiree Solutionsand Information TechnologyHospitalHealth CareWellnessBiotechnologyInsuranceLife Science