Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the ca…
Skills: Employee relations, Human resources, Employment law, Workplace investigations, Policy development
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the ca…
Skills: Java, Spring Boot, Microservices, API design, Event-driven architecture
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come b…
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Medical Assistant I,II,III - Nephrology-Kelsey-Seybold Clinic - Springwoods Village Campus
Spring, Texas, United States · On-site
$16/hr–$32/hr
Senior$7.6B raised
Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ locations throughout Houst…
Skills: Patient care, Medical terminology, Nursing terminology, Clinical procedures, Injectables administration
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the ca…
Skills: Medical coding, ICD-10, CPT, HIPAA compliance, Medical terminology
Montville Township, New Jersey, United States · On-site
$16/hr–$29/hr
Mid level$7.6B raised
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the ca…
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Lead Tech Product Manager, Platform AI Products - Minneapolis, MN
Minneapolis, Minnesota, United States · On-site
$113k–$193k/yr
Senior+$7.6B raised
Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analyti…
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the c…
Skills: Patient Registration, Insurance Verification, Appointment Scheduling, Data Entry, Medical Terminology
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Skills: Patient Registration, Insurance Verification, Customer Service, Medical Terminology, Data Entry
Medical Assistant I -Family Medicine- Per Diem - Atrius Health - Bourne
Bourne, Massachusetts, United States · On-site
$16/hr–$25/hr
Entry level$7.6B raised
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For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growi…
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Full-time HouseCalls Nurse Practitioner - Avoyelles, Evangeline, Rapides, Allen Parishes, LA
Alexandria, Louisiana, United States · On-site
$110k–$164k/yr
Mid level$7.6B raised
$10,000 Sign-on Bonus for External Candidates Additional compensation may be available for qualified candidates who are fluent in languages other than English and use those language skills during member visits. In this r…
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the ca…
Skills: Medical coding, Coding audits, Provider education, Claims analysis, Data analysis
Eden Prairie, Minnesota, United States · Remote OK
$20/hr–$36/hr
Mid level$7.6B raised
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the ca…
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Part-time - 24 hpw HouseCalls Nurse Practitioner - Beauregard and Calcasieu Parishes, LA
DeRidder, Louisiana, United States · On-site
$110k–$164k/yr
Mid level$7.6B raised
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$40,000 Starting Bonus Optum WA, (known locally as The Everett Clinic) is seeking a Sports Medicine Physician to join our team in the Everett/Arlington area. Optum is a clinician-led care organization that is changing th…
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the ca…
Medical Assistant - SEIU, Cardiology - Kenmore - Atrius Health
Boston, Massachusetts, United States · On-site
$17/hr–$27/hr
Entry level$7.6B raised
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Part Time Patient Services Representative Associate
Faribault, Minnesota, United States · On-site
$16/hr–$29/hr
Entry level$7.6B raised
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Skills: Customer service, Microsoft Office, Patient registration, Insurance verification, Data entry
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Full-time
bachelor degree
Comprehensive benefits, Career development opportunities
Posted 5d ago
~40 hrs/week
Responsibilities
The Senior Employee Relations Analyst is responsible for developing and interpreting employment policies while managing complex workplace investigations and employee relations cases. They provide expert consultation to leadership and HR partners to ensure legal compliance, risk mitigation, and internal equity across the organization.
Requirements
Candidates must possess an undergraduate degree or equivalent experience along with at least 7 years of experience in Employee Relations, Human Resources, or Employment Legal fields. Proven expertise in conducting investigations, advising on disciplinary processes, and building cross-functional relationships is required.
Full job description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Positions in this function are responsible for development and interpretation of employment policies and practices, as well as consultation with the Employee Center and People Team on high-risk, high-level, or organization-impacting workplace issues to ensure internal equity and legal compliance. Function is also responsible for risk mitigation and compliance activities, including responding to employment claims filed with external agencies, union avoidance and affirmative action requirements. In roles outside the United States, managers in this function may also be responsible for Employee relations. The ERES titles are intended to be used for these employees. Generally work is self-directed and not prescribed.
Primary Responsibilities:
ERLManage Employee Relations Cases
Ensure appropriate and timely response to workplace issues (e.g., phone coverage, service requests)
Ensure cases are opened and closed as required
Manage case volume
Ensure comprehensive documentation of ER cases (e.g., including all relevant information)
Interpret, apply and ensure compliance with relevant company policies and applicable governmental laws/regulations for specific ER cases
Identify appropriate actions for employees, managers and HCPs to take
Escalate cases as appropriate (e.g., based on salary grade, issue complexity, legal/business risk)
ERLProvide Consulting/Expertise on Employee Relations Issues
Maintain knowledge of current best practices in the employee relations field (e.g., theories, frameworks, technologies, and trends)
Provide leadership and direction to employees, managers and HCPs on handling workplace issues
Establish personal trust and credibility with business partners and stakeholders (e.g., leaders, Human Capital Partners)
Demonstrate a clear point of view about Human Capital activities as well as business needs
Provide consulting to managers on Corrective Action issues (e.g., CAPs)
Provide consulting on involuntary employee terminations issues, and process involuntary employee terminations
Administer/support coordination for a variety of ER processes/initiatives/programs (e.g., I-9, personnel file fulfillment, legal requests)
Incorporate industry best practices into employee relations practices/programs (e.g., CLC, gOEbase, Bersin)
Leverage and build upon current best practices to create industry-leading employee relations practices/processes
Provide tools and coaching to managers and HCPs to help them conduct workplace investigations
Manage/support Employee Relations programs/initiatives (e.g., random drug testing, background investigations)
Manage the IDR process (e.g., meeting coordination/facilitation, review responses, obtain legal review)
Identify the need to update/revise existing policies and create new policies based on company needs or legal/regulatory requirements
Communicate and implement new/updated/revised policies
ERLConduct Reporting/Analysis of ER Activities
Identify appropriate metrics and data collection approaches to support business needs (e.g., IDR volume, case volume, case types)
Provide reporting to applicable stakeholders to meet business or legal needs
Identify/communicate trends and information related to current business issues/needs (e.g., areas of concern, volume of employee complaints, management issues, financial impacts, training needs)
Research complaints by location and/or manager as needed for investigations
Analyze data/reports to help improve performance of the ER function
ERLManage/Support Auditing Activities
Manage/support OFCCP audits
Respond to OCFFP data requests
Manage/support on-site audit activities
Provide policy support as needed for various auditing activities (e.g., CMS)
Respond to Dept of Labor requests as needed (e.g., answer questions, provide data)
ERLManage the Downsizing Process
Provide manager training on how to complete the business case, DA and notification training
Coordinate/support communication strategies (e.g., employee notification, benefit impact calls)
Work with managers to develop the business case
Identify the impacted group
Conduct competency and adverse impact analysis
Prepare job title and age list
Prepare severance agreements and outplacement packets
Process payments and terminations
Provide reports to finance on downsizing costs
Works with less structured, more complex issues
Serves as a resource to others
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
Undergraduate degree or equivalent experience
7+ years of experience in Employee Relations, Human Resources or Employment Legal
Experience in conducting investigations and advising on or supporting local disciplinary and investigation processes
Experience in establishing cross-functional relationships at all levels and geographies
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
We are 340,000 colleagues in two distinct and complementary businesses working to help build a modern, high-performing health system through improved access, affordability, outcomes and experiences.
Optum delivers care aided by technology and data, empowering people, partners and providers with the guidance and tools they need to achieve better health. UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience and delivering access to high-quality care.
We work with governments, employers, partners and providers to care for 147 million people and share a vision of a value-based system of care that provides compassionate and equitable care.
At UnitedHealth Group, our mission calls us, our values guide us and our diverse culture connects us as we seek to improve care for the consumers we are privileged to serve and their communities.
Click below to search careers or join our social communities:
• Search & apply for careers at careers.unitedhealthgroup.com/
• Follow us on Twitter at twitter.com/UnitedHealthGrp
• Follow and like us on Facebook at facebook.com/unitedhealthgroup
• Follow us on Instagram at instagram.com/unitedhealthgroup
More about UnitedHealth Group can be found at unitedhealthgroup.com/
Offices: Eden Prairie , Minnesota, US · 2716 N Tenaya Way, Las Vegas, NV 89128, US · 4425 E Cotton Center Blvd, Phoenix, AZ 85040, US · 1900 E Golf Rd, Schaumburg, IL 60173, US · 8822 Three Chopt Rd, Henrico, VA 23229, US
Health CareWellness and Health ManagementRetiree Solutionsand Information TechnologyHospitalHealth CareWellnessBiotechnologyInsuranceLife Science
UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
We are 340,000 colleagues in two distinct and complementary businesses working to help build a modern, high-performing health system through improved access, affordability, outcomes and experiences.
Optum delivers care aided by technology and data, empowering people, partners and providers with the guidance and tools they need to achieve better health. UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience and delivering access to high-quality care.
We work with governments, employers, partners and providers to care for 147 million people and share a vision of a value-based system of care that provides compassionate and equitable care.
At UnitedHealth Group, our mission calls us, our values guide us and our diverse culture connects us as we seek to improve care for the consumers we are privileged to serve and their communities.
Click below to search careers or join our social communities:
• Search & apply for careers at careers.unitedhealthgroup.com/
• Follow us on Twitter at twitter.com/UnitedHealthGrp
• Follow and like us on Facebook at facebook.com/unitedhealthgroup
• Follow us on Instagram at instagram.com/unitedhealthgroup
More about UnitedHealth Group can be found at unitedhealthgroup.com/
Offices: Eden Prairie , Minnesota, US · 2716 N Tenaya Way, Las Vegas, NV 89128, US · 4425 E Cotton Center Blvd, Phoenix, AZ 85040, US · 1900 E Golf Rd, Schaumburg, IL 60173, US · 8822 Three Chopt Rd, Henrico, VA 23229, US
Health CareWellness and Health ManagementRetiree Solutionsand Information TechnologyHospitalHealth CareWellnessBiotechnologyInsuranceLife Science