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Call Center Representative, Public Safety Dispatch Center, Fulltime, Third Shift
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Full-time
high school
Posted 20d ago
~40 hrs/week
Responsibilities
Determine the nature and location of emergency and non-emergency calls to dispatch appropriate public safety, fire, and medical services. Use CAD software to track and monitor the status of field units while documenting critical information.
Requirements
A high school diploma is required, and previous emergency or security dispatch experience is preferred. Candidates must be able to remain calm under pressure, multitask, and be available for all shifts including nights and holidays.
Full job description
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is committed to providing an inclusive, equitable and diverse place of employment.
Under the direction of the Public Safety Manager ,Communications Center, Call Center Representatives must determine the nature and location of calls requesting public safety, fire, medical, or other emergency and non-emergency services, then use computer aided dispatch software (CAD) to dispatch, track and monitor appropriate response for service. Receives and screens telephone calls, radio calls, collects information regarding crime or emergency in progress to relay to safety force personnel; and documents critical information to maintain the location and status of Public Safety units in the field.
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide work-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career , build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is committed to providing an inclusive, equitable and diverse place of employment.
Related keywords
Public SafetyDispatch CenterCAD SoftwareEmergency ServicesCPRAEDThird ShiftCommunications CenterUC HealthPublic Safety Dispatch
Cutting-edge research and comprehensive care that makes your best tomorrow possible. Boundless care for better outcomes.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Cincinnati, OH
LinkedIn followers
49,999
UC Health brings together the region’s top clinicians and researchers to provide world-class care to the Cincinnati community and beyond. From our centrally located UC Medical Center to our state-of-the-art West Chester Hospital, UC Health delivers the absolute best in treatment and care.
Continually recognized for excellence and backed by the academic strength of the University of Cincinnati, one of the nation’s top 25 public research universities, UC Health is revolutionizing how discovery-driven care is delivered.
It’s all part of UC Health’s mission to provide the highest quality and most compassionate healthcare through leading-edge clinical services, teaching, innovation and research across medical specialties.
UC Health is an equal opportunity M/F/Disabled/Veterans employer committed to a diverse and inclusive work environment.
careers.uchealth.com
Offices: 3200 Burnet Avenue, Cincinnati, OH 45229, US · 7700 University Drive, West Chester, OH 45069, US · 3151 Bellevue Avenue, Cincinnati, OH 45219, US · 3188 Bellevue Avenue, Cincinnati, Ohio 45219, US · 3113 Bellevue Avenue, Cincinnati, OH 45219, US
Cutting-edge research and comprehensive care that makes your best tomorrow possible. Boundless care for better outcomes.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Cincinnati, OH
LinkedIn followers
49,999
UC Health brings together the region’s top clinicians and researchers to provide world-class care to the Cincinnati community and beyond. From our centrally located UC Medical Center to our state-of-the-art West Chester Hospital, UC Health delivers the absolute best in treatment and care.
Continually recognized for excellence and backed by the academic strength of the University of Cincinnati, one of the nation’s top 25 public research universities, UC Health is revolutionizing how discovery-driven care is delivered.
It’s all part of UC Health’s mission to provide the highest quality and most compassionate healthcare through leading-edge clinical services, teaching, innovation and research across medical specialties.
UC Health is an equal opportunity M/F/Disabled/Veterans employer committed to a diverse and inclusive work environment.
careers.uchealth.com
Offices: 3200 Burnet Avenue, Cincinnati, OH 45229, US · 7700 University Drive, West Chester, OH 45069, US · 3151 Bellevue Avenue, Cincinnati, OH 45219, US · 3188 Bellevue Avenue, Cincinnati, Ohio 45219, US · 3113 Bellevue Avenue, Cincinnati, OH 45219, US