Jobs at Tyndale University (Now Hiring) — 5 open

• Maintain a professional, welcoming customer service oriented environment. 
• Provide support for the Campus & Conference Services team.
• Ensure the desk and surrounding areas are clean, presentable and organized.
• Direct all internal and external phone calls and inquiries.
• Coordinate incoming and outgoing courier packages/faxes.
• Handle petty cash and various financial transactions (eg. guestroom services, generating reception related financial reports).
• Manage booking of guestrooms.
• Handle customer concerns in a professional, timely and effective manner.
• Print & log ID cards for students, staff, faculty and alumni.
• Provide and maintain ongoing communication; provide necessary updates related to Reception to the rest of the Campus & Conference Services Team.
• Attend regular department meetings.

Health and Safety

• Escalate matters as needed to the Manager of Campus & Conference Services.
• Maintain up to date of knowledge of AODA practices.
• Respond to and facilitate emergency situations such as fire alarms/drills, first aid emergencies, health and safety emergencies, etc.
• Maintain up to date training on first aid/CPR, and understand the use of a defibrillator. (First Aid, CPR and Defibrillator training is provided by and paid for by Tyndale).
• Main contact for the fire department, police and other emergency personnel.
• Manage staff, faculty and students in evacuation of building. Inform and report emergency situations to appropriate staff internally.
• Document feedback as required by AODA and Director of Campus Operations.  

Events logistics and Coordination

• Work closely with Campus & Conference Services Associate on weddings and receptions including coordination of rehearsals and tours as needed.
• Check event spaces in advance to confirm cleanliness, room setups etc.

• High School Diploma
• Currently enrolled in post-secondary institution

• Minimum of 1 year administrative and customer service experience
• Experience in a Christian, non-profit, and/or educational institution preferred
• Experience in Data Entry is an asset
• Basic Accounting knowledge is an asset

• Strong organizational and administrative skills, with strong attention to detail
• Computer Proficiency with experience in MS Office, in particular, Word/Excel and Outlook
• Working knowledge of basic process of financial transactions with solid problem solving skills
• Excellent written and verbal communication skills
• Ability to work independently and as a team
• Ability to work under pressure and handle emergency situations
• Ability to take initiative and motivate others

• Highly passionate about interacting with people and strong understanding of impressive ambassadorship
• Demonstrated professionalism 
• A keen desire to serve family, church, work and community.
• A firm commitment to Tyndale’s mission, values, Statement of Faith and Community Standards Statement.

• Must be able to lift loads as heavy as 10lbs
• Demonstrated professionalism and tact with the ability to be assertive when necessary
• Flexible, with the ability to work with distractions and adjust to change 
• Ability to work evenings and weekends shift as required, especially during important Tyndale events.  
• Ability to multi-task while maintaining a calm demeanor