Somerville, Massachusetts, United States · Hybrid
$110k–$160k/yr
This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week. Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their wor…
Skills: Technical account management, Customer success, Manufacturing operations, Industry 4.0, SaaS
Somerville, Massachusetts, United States · Hybrid
$250k–$305k/yr
This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week. Tulip brings modern technology and AI into manufacturing. Manufacturing accounts for almost 20% of the glo…
Skills: Marketing Strategy, B2B SaaS, Brand Narrative, Demand Generation, Product Marketing
Somerville, Massachusetts, United States · Hybrid
$90k–$130k/yr
This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week. Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their wor…
Skills: Manufacturing Operations, Operations Technology, MES, ERP, System Integration
Somerville, Massachusetts, United States · Hybrid
$130k–$180k/yr
This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week. Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their wor…
Skills: TypeScript, LLMs, Agentic AI, Prompt Engineering, RAG
Somerville, Massachusetts, United States · Hybrid
$125k–$160k/yr
This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week. Tulip brings modern technology and AI into manufacturing. Manufacturing accounts for almost 20% of the glo…
Skills: Competitive Intelligence, Win/Loss Program Design, Product Marketing, Market Strategy, GTM Positioning
Somerville, Massachusetts, United States · Hybrid
$115k–$145k/yr
This role is located in Somerville - We are a hybrid work environment and are in the office 3+ days/per week. Tulip brings modern technology and AI into manufacturing. Manufacturing accounts for almost 20% of the global …
Skills: Go-to-market Strategy, Product Marketing, Management Consulting, Product Management, Technical Writing
Somerville, Massachusetts, United States · Hybrid
$125k–$160k/yr
This role is located in Somerville - We are a hybrid work environment and are in the office 3+ days/per week. Tulip brings modern technology and AI into manufacturing. Manufacturing accounts for almost 20% of the global …
Skills: Go-to-market Strategy, Product Marketing, Management Consulting, Technical Writing, AI Tool Integration
Somerville, Massachusetts, United States · Hybrid
$115k–$140k/yr
This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week. Tulip brings modern technology and AI into manufacturing. Manufacturing accounts for almost 20% of the glo…
Skills: B2B SaaS Content Marketing, Editorial Strategy, Thought Leadership, Campaign Content, Full-funnel Programs
United States · On-site
$100k–$160k/yr
Tulip brings modern technology and AI into manufacturing. Manufacturing accounts for almost 20% of the global economy and one in every seven workers on Earth, yet remains among the least digitized. More than a decade ago…
Skills: Account management, Customer success, SaaS, Manufacturing, Operations
Somerville, Massachusetts, United States · Hybrid
$160k–$200k/yr
This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week. Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their wor…
Skills: Loki, Grafana, Tempo, Mimir, OpenTelemetry
Somerville, Massachusetts, United States · Hybrid
$160k–$200k/yr
This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week. Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their wor…
Skills: Observability Tools, Loki, Grafana, Tempo, Mimir
Somerville, Massachusetts, United States · Hybrid
$150k–$190k/yr
This role is located in Somerville, MA. - We are a hybrid work environment and are in the office 3+ days/per week. To be considered for this role, candidates must have United States Citizenship due to the nature of the a…
Skills: Kubernetes, Helm, Terraform, Ansible, AWS
Somerville, Massachusetts, United States · Hybrid
$160k–$220k/yr
This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week. Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their wor…
Skills: OAuth 2.0, SAML 2.0, OIDC, SCIM, Multi-tenant Systems
Somerville, Massachusetts, United States · Hybrid
$95k–$125k/yr
This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week. Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their wor…
Skills: Full-cycle Recruiting, Sourcing, Offer Negotiation, Greenhouse, LinkedIn Recruiter
Munich, Bavaria, Germany · Hybrid
This role is located in Munich, Germany - We are a hybrid work environment and are in the office 3+ days/per week. Tulip, the leader in frontline operations, is helping companies around the world equip their workforce wi…
Skills: Enterprise SaaS Pre-sales, Manufacturing Digital Transformation, Technical Demonstrations, Requirements Analysis, Business Value Assessments
Munich, Bavaria, Germany · Hybrid
This role is located in Munich, Germany - We are a hybrid work environment and are in the office 3+ days/per week. Tulip brings modern technology and AI into manufacturing. Manufacturing accounts for almost 20% of the gl…
Skills: Enterprise SaaS Pre-Sales, Manufacturing Digital Transformation, Technical Demonstrations, Business Value Assessments, RFx Response Drafting
Budapest, Central Hungary, Hungary · Hybrid
This role is located in Budapest, Hungary - We are a hybrid work environment and are in the office 3+ days/per week. Tulip brings modern technology and AI into manufacturing - a sector that drives 15% of global GDP and e…
Skills: TypeScript, Unit Testing, Integration Testing, Debugging, LLM API Integration
Somerville, Massachusetts, United States · Hybrid
$90k–$130k/yr
This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week. Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their wor…
Skills: Manufacturing Operations, Operations Technology, MES, ERP, System Integration
Somerville, Massachusetts, United States · Hybrid
$100k–$155k/yr
This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week. Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their wor…
Skills: LLM, Agentic AI, Prompt Engineering, RAG, Typescript
Japan · Remote OK
Tulipについて 製造業は世界経済の約20%を占めながら、最もデジタル化が遅れている産業のひとつです。TulipはMITで創業した、製造現場の作業者のために設計されたAIネイティブ・ノーコードプラットフォームです。2026年1月には評価額13億ドルを達成し、前年比二桁成長を継続しています。世界経済フォーラムのGlobal InnovatorおよびGartner Leaderにも選出されています。 日本市場について 日本は世界第4位の製…
Skills: Enterprise SaaS Sales, MEDDPICC, Value-Based Selling, Salesforce.com, GxP Compliance
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The Technical Account Manager will serve as a strategic advisor to customers, providing technical guidance to maximize the value and adoption of Tulip's no-code platform. They will collaborate with internal teams to execute technical success plans, lead workshops, and support complex implementations.
Candidates must have 5-7 years of experience in technical customer-facing roles and at least 3 years of Tulip delivery or equivalent MES experience. Strong knowledge of manufacturing operations, Industry 4.0, and system integrations is required.
Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.
A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.”
We're looking for a Technical Account Manager (TAM) to join our growing Customer Success team at Tulip Interfaces. As a TAM, you'll bridge the gap between technical expertise and customer success, partnering closely with our customers and the Tulip account team to provide strategic and tactical guidance on technical matters that drive customer value and adoption.
You'll serve as the technical advisor for customers, helping them maximize their investment in Tulip's no-code platform while ensuring they achieve their operational excellence goals.
You're passionate about technology, customer success, and manufacturing innovation. You speak fluently about current SaaS, IIoT, cloud, and AI trends in manufacturing, including actively using modern tools plus AI-assisted tools to work more effectively. You thrive in technical discussions while building strong relationships with customers and internal teams. You have a collaborative mindset and enjoy translating complex technical concepts for diverse audiences. You're excited about helping manufacturers transform their operations using cutting-edge no-code technology.
What skills do I need?
Technical Background
Communication & Collaboration
Industry Knowledge
Strategic Technical Advisory
Customer Enablement & Growth
Cross-Functional Collaboration
Technical Expertise & Thought Leadership
We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered.
We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:
We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Please note that we may use AI-based tools to support parts of our hiring process. All data processing is carried out in compliance with local data protection laws, ensuring all personal candidate information is handled securely and ethically.
Unlocking human potential to transform frontline operations with AI
Tulip, a leader in frontline operations, is helping companies around the world equip their workforce with AI-enabled, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's composable platform enables those closest to operations to take advantage of composability and edge connectivity to digitally transform processes, guide operators, track production, and gain a real-time, holistic view of operations. Companies of all sizes and across industries — including complex manufacturing, pharmaceuticals, and medical devices — have implemented composable solutions with Tulip’s platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity with guided workflows, capturing and analyzing real-time data, and continuously improving operations. A spinoff out of MIT, the company is headquartered in Somerville, MA, with offices in Tel Aviv, Munich, Tokyo, Budapest, and Singapore. Interested in helping Tulip transform the manufacturing software landscape? We’re hiring! Browse our open roles and apply today: https://tulip.co/careers/.
Offices: 77 Middlesex Avenue, Suite A, Somerville, Massachusetts 02145, US · Köztelek utca 6, Budapest, 1092, HU · Baierbrunner Str. 15, Munich, 81379, DE
Unlocking human potential to transform frontline operations with AI
Tulip, a leader in frontline operations, is helping companies around the world equip their workforce with AI-enabled, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's composable platform enables those closest to operations to take advantage of composability and edge connectivity to digitally transform processes, guide operators, track production, and gain a real-time, holistic view of operations. Companies of all sizes and across industries — including complex manufacturing, pharmaceuticals, and medical devices — have implemented composable solutions with Tulip’s platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity with guided workflows, capturing and analyzing real-time data, and continuously improving operations. A spinoff out of MIT, the company is headquartered in Somerville, MA, with offices in Tel Aviv, Munich, Tokyo, Budapest, and Singapore. Interested in helping Tulip transform the manufacturing software landscape? We’re hiring! Browse our open roles and apply today: https://tulip.co/careers/.
Offices: 77 Middlesex Avenue, Suite A, Somerville, Massachusetts 02145, US · Köztelek utca 6, Budapest, 1092, HU · Baierbrunner Str. 15, Munich, 81379, DE
