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TruDataRx logoTruDataRx

Implementation Manager

Franklin, Tennessee, United States · On-site

Mid level$275K raised

Description ABOUT TRUDATARX TruDataRx, Inc. uses objective clinical data to help clients improve the clinical efficacy and reduce the costs of pharmacy benefits for its members. We are independent from all players in the…

Skills: Project Management, Client Relationship Management, PBM Implementation, Formulary Management, Risk Management

TruDataRx logo

Implementation Manager

TruDataRx

Franklin, Tennessee, United States • On-site

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Mid level

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  • Full-time
  • bachelor degree
  • Posted 13d ago
  • ~40 hrs/week

Responsibilities

The Implementation Manager oversees the end-to-end onboarding process for new clients, ensuring successful deployment of formulary management products. This includes managing project planning, risk mitigation, and coordinating with internal teams and external vendors to deliver exceptional client experiences.

Requirements

Candidates must have a Bachelor's degree and at least 3 years of experience managing the full lifecycle of PBM implementations. Proficiency in pharmacy benefit design, project management methodologies, and strong communication skills are required.

Full job description

Description

ABOUT TRUDATARX

TruDataRx, Inc. uses objective clinical data to help clients improve the clinical efficacy and reduce the costs of pharmacy benefits for its members. We are independent from all players in the pharmaceutical manufacturing and distribution industries, enabling us to best serve our clients. We value the following characteristics in our team members:

  • Outward Mindset – foundation of our culture, which influences the right behaviors, that leads to results
  • Entrepreneurial – the ability to get things done with resources you don’t control
  • Humility – deep comfort in knowing when you don’t know and asking questions
  • Collaboration – we always give benefit of doubt that each person has something to contribute

POSITION SUMMARY:

The Implementation Manager will oversee the end-to-end onboarding process for new clients, ensuring their successful implementation of TruDataRx’s formulary management products. Implementation of our products involves plan design, formulary configuration, customer service, file exchange setup(s), prior authorization processes, quality assurance activities, and other service components that require strategic planning and cross functional coordination to deliver exceptional client experiences. 

Essential Functions

  • Proactive management of client relationships, serving as the primary client contact and leading their transition from sales through implementation of their TruCardRx product, which is unique to each client’s scope and business objectives
  • Manage end-to-end client implementations, including project planning, risk management, and cross-functional coordination
  • Coordinate with TruDataRx’s vendors and with clients’ vendors, including (but not limited to) Pharmacy Benefit Managers, Rebate Aggregators, Third Party Administrators, and Contracted Pharmacies
  • Effectively manage project expectations through facilitation of regular status meetings, providing detailed project updates, maintaining transparent communication channels with all stakeholders, identifying project risks and proactively addressing challenges 
  • Collaborate with internal teams on the configuration component of implementation
  • Organize and coordinate customer onboarding and training through virtual sessions aimed to ensure clients are well- equipped to effectively utilize their TruCardRX product. 
  • Attain a deep understanding of the product offerings, act as a subject matter expert of the TruCardRx product and promote product adoption

Requirements

Bachelor’s Degree in Business Administration, Healthcare Management or a relevant field

  • 3+ years experience managing the full lifecycle of PBM implementation, from sales hand-off to support post-go-live
  • Ability to lead multiple complex implementation projects simultaneously and shift priorities easily
  • Strong knowledge of pharmacy benefit design, formulary management, eligibility & accumulator file exchange, and claims adjudication
  • Proficiency in project management methodologies with a track record of successfully managing concurrent and complex, cross-functional projects synergistically with diverse teams and multiple stakeholders 
  • Familiarity with PBM operations and healthcare industry standards
  • Exceptional verbal and written communication skills with a focus on clarity and client engagement
  • Proficiency in Microsoft/Google analytic (i.e. excel or sheets) and presentation (i.e. PowerPoint or Slides) tools
  • Ability to understand and communicate technical requirements or changes, collaborating effectively with technical teams
  • Dynamic ability to address complex challenges with innovative solutions
  • Self-starter able to thrive in a fast-paced, highly ambiguous environment
  • Experience in a technical startup environment (not required)

Company Standard Requirements:

  • Ability to work well with others in a collaborative environment
  • Ability to get things done with resources you don’t control
  • Willingness to admit you don’t know and ask for help
  • Exhibit constant curiosity and a drive to problem solve
  • Exhibit desire to learn and grow on a continuous basis

Related keywords

PBMPharmacy Benefit ManagerFormulary ManagementClaims AdjudicationEligibility File ExchangeAccumulator File ExchangeTruCardRxHealthcare IndustryProject Management MethodologiesClient OnboardingTechnical RequirementsStartup EnvironmentRebate AggregatorsThird Party AdministratorsPlan Design

About TruDataRx

LinkedInVisit site

TruDataRx partners with self-insured employers to drive evidence-based savings on pharmacy spend.

Industry
Hospitals and Health Care
Company size
51-200 employees
Founded
2017
Headquarters
Hanover, NH
LinkedIn followers
1,247
Total funding
$275K

TruDataRx is a data analytics company that uses comparative effectiveness research to drive savings in pharmacy plans for self-insured employers and plan sponsors. Our team of doctors, pharmacists, and statisticians have developed proprietary algorithms based on the most established and cutting-edge comparative effectiveness research. We analyze the pharmacy spend of each client and create a strategy with concrete steps to realize meaningful savings, immediately. We are an independent party with the goal of keeping members healthy at the highest value, and freeing dollars to flow to the bottom line.

Offices: Hanover, NH 03755, US

employee benefitspharmacyconsultingmedication guidancemedical pharmacyhealthcare deliverypharmacy benefitsand comparative effectivenessHospitalHealth Care
View all jobs at TruDataRx

About TruDataRx

LinkedInVisit site

TruDataRx partners with self-insured employers to drive evidence-based savings on pharmacy spend.

Industry
Hospitals and Health Care
Company size
51-200 employees
Founded
2017
Headquarters
Hanover, NH
LinkedIn followers
1,247
Total funding
$275K

TruDataRx is a data analytics company that uses comparative effectiveness research to drive savings in pharmacy plans for self-insured employers and plan sponsors. Our team of doctors, pharmacists, and statisticians have developed proprietary algorithms based on the most established and cutting-edge comparative effectiveness research. We analyze the pharmacy spend of each client and create a strategy with concrete steps to realize meaningful savings, immediately. We are an independent party with the goal of keeping members healthy at the highest value, and freeing dollars to flow to the bottom line.

Offices: Hanover, NH 03755, US

employee benefitspharmacyconsultingmedication guidancemedical pharmacyhealthcare deliverypharmacy benefitsand comparative effectivenessHospitalHealth Care
View all jobs at TruDataRx

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