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Care Coach (Part-Time)

Kansas City, Missouri, United States · Remote Solely

Mid level

Hours: ~6 hours/week (includes session time and post-session documentation) Schedule: 3 support group sessions per week, held between 6:00–10:00 PM ET on weekdays, plus 2 sessions on Sunday. About Trualta At Trualta, we …

Skills: Group Facilitation, Active Listening, Empathy, Clinical Documentation, Crisis Escalation

Trualta logo

Care Coach (Part-Time)

Trualta

Kansas City, Missouri, United States • Remote Solely

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Mid level

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  • Part-time
  • professional certificate, postgraduate degree
  • Posted 21d ago
  • ~6 hrs/week
  • Remote in United States

Responsibilities

Facilitate virtual group support sessions for family caregivers to provide a safe space for sharing and confidence building. Document session themes and follow escalation protocols for urgent caregiver needs or safety risks.

Requirements

Must be a licensed Non-Physician Practitioner (NPP) such as a clinical social worker, therapist, or nurse specialist. Requires experience working with families managing chronic illness or aging-related care needs.

Full job description

Hours: ~6 hours/week (includes session time and post-session documentation)

Schedule: 3 support group sessions per week, held between 6:00–10:00 PM ET on weekdays, plus 2 sessions on Sunday.

About Trualta

At Trualta, we empower families to help loved ones age in place. Our clinically validated digital health platform brings professional-level training to individuals caring for loved ones with dementia, intellectual or developmental disabilities, Parkinson's Disease, stroke, and other illnesses. Our expanding content library continues to adapt to the unique needs of family caregivers. Caregiving is a serious challenge for many Americans with more than 15% of American workers reporting they are providing ongoing care for a loved one, making a solution like Trualta more valuable than ever.



About the Role

Caregivers often deal with isolation and uncertainty, and long to connect with someone who simply understands. As a Care Coach, that's your mission: through empathy and relationship-building, you'll facilitate virtual group support sessions that give family caregivers a safe, accepted space to be heard and to build confidence in caring for their loved ones.



This is a focused, part-time role for a licensed clinician who wants to use a few hours a week to make a meaningful difference for caregivers.

What You'll Do

  • Facilitate ongoing caregiver support groups (cohort-based and/or drop-in), following Trualta's group format and materials
  • Create a safe, structured space for caregivers to share, ask questions, and support one another
  • Document key themes or concerns raised in each session (attendance is tracked separately in Looker)
  • Prepare for sessions as needed — some groups are anonymous, others are not, which may affect how you prep
  • Follow Trualta's escalation protocol to flag urgent caregiver needs or risks (e.g., burnout crisis, safety concerns) to the Caregiver Success Manager
  • Keep sessions focused on peer support and education — redirect individual medical or treatment questions to the caregiver's own care team rather than providing clinical advice
  • Maintain confidentiality of everything shared by caregivers in groups, consistent with Trualta's confidentiality policy
  • Stay within your assigned weekly schedule and communicate any changes with reasonable notice

Who We're Looking For

  • Licensed Non-Physician Practitioner (NPP), including: clinical nurse specialist (CNS), certified nurse-midwife (CNM), physician assistant (PA), clinical social worker (CSW), marriage and family therapist (MFT), mental health counselor (MHC), physical therapist (PT), occupational therapist (OT), speech-language pathologist (SLP), or psychotherapist
  • Experience working directly with patients and families managing chronic illness, disability, or aging-related care needs
  • Comfortable facilitating group discussions, ideally in a virtual/video setting
  • Personal caregiving experience (formal or informal) preferred
  • Comfortable using digital platforms (video conferencing, basic documentation tools)
  • Reliable availability for the assigned weekly schedule

You Bring

  • Genuine empathy and active listening skills
  • A calm, steady presence in group settings, including when discussions turn emotional
  • Reliability — caregivers depend on this space showing up consistently
  • Cultural humility and comfort supporting caregivers from a wide range of backgrounds and circumstances

What We Offer

  • Competitive hourly pay
  • A flexible, low-overhead commitment that fits around a primary clinical role
  • The chance to make a direct, measurable difference in caregivers' lives

It is the policy of Trualta LLC to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.



Related keywords

CaregivingDementiaIntellectual DisabilitiesParkinson's DiseaseStrokeDigital HealthVirtual Support GroupsNon-Physician PractitionerClinical Nurse SpecialistClinical Social WorkerMarriage and Family TherapistMental Health CounselorPhysical TherapistOccupational TherapistSpeech-Language PathologistPsychotherapist

About Trualta

LinkedInVisit site

Empowering Caregivers Through Education, Peer Support, and Coaching for Confident Care and Quantifiable Health Outcomes.

Industry
Hospitals and Health Care
Company size
11-50 employees
Founded
2018
Headquarters
Kansas City, Missouri
LinkedIn followers
2,633

We empower the most underserved stakeholder in the healthcare system – the family caregiver. While training programs exist for home health aides or nurses to help manage care of the elderly, family members, who provide 80%+ of care to loved ones aging-in-place, have limited access to training. For example, actionable education like how to prevent falls in the house, safely transfer from a bed or chair, or manage difficult behaviour when a loved one has dementia. Recognizing that this content exists but isn’t available to families, Trualta adapted professional-level healthcare training for the family member audience. We deliver the training via an informal and interactive online learning environment, and tailor the learning to each caregiver’s situation. The program incentivizes engagement with a rewards system, and users can redeem rewards for helpful products and services. Our customers, healthcare payers and providers in Canada & the US, offer Trualta at point-of-care to better enable families to transition aging loved ones from hospital to home, and sustain independent living. Through clinical validation studies in the US and Canada, we are linking participation in Trualta’s program to improved outcomes and reduced costs. We are a proud resident company of the Biomedical Zone in downtown Toronto and the Invest Ottawa Accelerator program. If you are passionate about educating and enabling families to improve care for our aging population, drop us a note at [email protected] – we’d love to hear from you.

Offices: 4900 Main St, 900, Kansas City, Missouri 64112, US

eLearninginformal careeducationand LMSHealth CareElder CareE-Learning
View all jobs at Trualta

About Trualta

LinkedInVisit site

Empowering Caregivers Through Education, Peer Support, and Coaching for Confident Care and Quantifiable Health Outcomes.

Industry
Hospitals and Health Care
Company size
11-50 employees
Founded
2018
Headquarters
Kansas City, Missouri
LinkedIn followers
2,633

We empower the most underserved stakeholder in the healthcare system – the family caregiver. While training programs exist for home health aides or nurses to help manage care of the elderly, family members, who provide 80%+ of care to loved ones aging-in-place, have limited access to training. For example, actionable education like how to prevent falls in the house, safely transfer from a bed or chair, or manage difficult behaviour when a loved one has dementia. Recognizing that this content exists but isn’t available to families, Trualta adapted professional-level healthcare training for the family member audience. We deliver the training via an informal and interactive online learning environment, and tailor the learning to each caregiver’s situation. The program incentivizes engagement with a rewards system, and users can redeem rewards for helpful products and services. Our customers, healthcare payers and providers in Canada & the US, offer Trualta at point-of-care to better enable families to transition aging loved ones from hospital to home, and sustain independent living. Through clinical validation studies in the US and Canada, we are linking participation in Trualta’s program to improved outcomes and reduced costs. We are a proud resident company of the Biomedical Zone in downtown Toronto and the Invest Ottawa Accelerator program. If you are passionate about educating and enabling families to improve care for our aging population, drop us a note at [email protected] – we’d love to hear from you.

Offices: 4900 Main St, 900, Kansas City, Missouri 64112, US

eLearninginformal careeducationand LMSHealth CareElder CareE-Learning
View all jobs at Trualta

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