Lead Business Analyst This role works closely with various business stakeholders, cross-functional teams including Sales, Customer Service, Finance, IT and the Warehouse to support daily operations, identify areas for im…
Skills: Business Analysis, Order-to-Cash, SQL, Agile, Jira
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Horsham Township, Pennsylvania, United States · On-site
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TridentCare, the nation’s leading mobile diagnostics imaging services provider, is hiring dedicated, compassionate, true HEALTHCAREHEROES! We’re making a difference in the lives of our patients every day. Top…
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General/Vascular Sonographer Full-time M-F 8am to 430pm Pay Range: $35- $45, based on experience $10,000 Sign on Bonus ROLE: Provide mobile ultrasound service. Majority of work activity performed in various nursing homes…
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SIGN-ON BONUS $5,000 TridentCare, the nation’s leading mobile diagnostics imaging services provider, is hiring dedicated, compassionate, true HEALTHCAREHEROES! We’re making a difference in the lives of our pa…
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Flexible Shifts (days/hours) Available! Full-time, part-time and per diem. Must be registered with ARRT TridentCare, the nation’s leading diagnostics imaging services provider, is hiring dedicated, compassionate, t…
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Skills: Radiologic technology, X-ray operation, EKG, Patient care, Mobile diagnostics
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$93k–$114k/yr
Full-time
bachelor degree
Posted 5h ago
~40 hrs/week
Responsibilities
The Lead Business Analyst acts as a liaison between stakeholders and development teams to gather requirements and translate business needs into functional specifications. They are responsible for documenting processes, conducting data analysis, and supporting system testing to ensure effective implementation of organizational initiatives.
Requirements
Candidates must have 10-15+ years of experience as a business analyst, with specific expertise in Order-to-Cash processes and healthcare applications. A bachelor's degree in Business, Information Systems, or a related field is required, along with proficiency in SQL, Agile methodologies, and project management tools.
Full job description
Lead Business Analyst
This role works closely with various business stakeholders, cross-functional teams including Sales, Customer Service, Finance, IT and the Warehouse to support daily operations, identify areas for improvement, and help implement changes that drive business value. Gathers business requirements, conducts needs assessments, and develops functional specifications to ensure that developed information technology solutions support business objectives.
General Responsibilities:
Serves as a liaison between development teams and the internal/external customer or end user.
Follows an established requirements gathering process to identify requirements.
Communicates requirements to the development teams through the use of specifications, statements of work, project plans, or other forms of documentation.
Coordinates with developers, quality assurance teams, and users to test processes and ensure functionality and user acceptance.
May develop user documentation or training materials
Create BRD, FRD and other business analysis documents
Translate business needs into functional specifications for system enhancements or workflow changes.
Document current-state and future-state process maps, data flows, and system interactions
Develop and maintain documentation for business processes, system configurations, and training materials.
Troubleshoot user issues and escalate as needed to senior analysts or development teams.
Assist with project planning, execution, and closure of organizational initiatives.
Collaborate with cross-functional teams to ensure alignment and effective implementation of processes.
Conduct data analysis to identify trends, patterns, and areas for improvement in performance.
Ensure compliance with relevant regulations and industry standards for processes, especially within the healthcare industry.
Provide hands-on support for business systems, with a focus on order processing and customer fulfillment.
Assist in configuration updates and related operational tasks.
Analyze current workflows and suggest opportunities to improve accuracy, speed, and customer experience.
Support business teams during system testing and validation phases.
Assist with building and maintaining operational reports and dashboards.
Analyze transactional data to identify trends or gaps impacting O2C performance.
Participate in system enhancements, including requirement validation, UAT support, and go-live monitoring.
Work with third-party vendors and internal developers to support integrations with other systems
Create user guides, process documentation, and training materials.
Help train end users with new functionality or system updates.
Skills and Qualifications:
Strong understanding of Order-to-Cash processes, including order management, billing, collections, and revenue recognition
Familiarity with HealthCare applications, SQL, and project management methodologies.
Excellent communication skills; able to work with both technical teams and business users.
Detail-oriented with solid organizational skills and the ability to manage multiple priorities.
Ability to analyze complex problems, identify root causes, and develop effective solutions.
Strong analytical and problem-solving skills to identify areas for improvement and implement changes
Ability to work independently while collaborating in a team environment.
EDUCATION AND EXPERIENCE
10-15 + years of experience as a business analyst, preferably in healthcare or related industry.
10 years of experience in OTC process and applications in healthcare
Bachelor’s degree in Business, Information Systems MIS, or related field.
Experience working in Agile project management methodologies
Experience working in ServiceNow Agile, Jira, Excel
Related keywords
Business AnalystOrder-to-CashHealthcareSQLAgileJiraServiceNowBRDFRDProcess MappingData AnalysisUATRevenue RecognitionBillingCollectionsSystem Integration
ONE Trusted Partner, ONE National Platform, ONE Team, Anywhere.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Headquarters
Sparks, Maryland
LinkedIn followers
7,119
TridentCare is the leading portable diagnostic services solution for a variety of healthcare markets, delivering quality services at our customers’ locations nationwide. Each day the company deploys experienced medical professionals and leading-edge technology to provide imaging, laboratory, and vascular and services to tens of thousands of patients wherever they are proudly offering consistency and economies of scale that regional providers cannot. For more information about TridentCare, please visit TridentCare.com, and follow us on Instagram.
Offices: Sparks, Maryland, US
Health DiagnosticsHospitalHealth CareMedical Device
ONE Trusted Partner, ONE National Platform, ONE Team, Anywhere.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Headquarters
Sparks, Maryland
LinkedIn followers
7,119
TridentCare is the leading portable diagnostic services solution for a variety of healthcare markets, delivering quality services at our customers’ locations nationwide. Each day the company deploys experienced medical professionals and leading-edge technology to provide imaging, laboratory, and vascular and services to tens of thousands of patients wherever they are proudly offering consistency and economies of scale that regional providers cannot. For more information about TridentCare, please visit TridentCare.com, and follow us on Instagram.
Offices: Sparks, Maryland, US
Health DiagnosticsHospitalHealth CareMedical Device