Calgary, Alberta, Canada · On-site
Guided by our five core values, you have the chance to do the kind of work that adds up to something meaningful. The opportunity to challenge yourself and learn new skills. The prospect of being surrounded by smart, ambi…
Skills: Customer service, Administrative support, Scheduling, Data entry, Communication
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The Service & Warranty Coordinator manages incoming homeowner service requests and schedules technicians or trades to address defects. This role also involves maintaining clear communication with construction and sales teams while providing administrative support to service staff.
Candidates must have a high school diploma or equivalent and at least two years of experience in customer service or administration. Strong interpersonal, communication, and organizational skills are required to handle inquiries and manage multiple priorities effectively.
Guided by our five core values, you have the chance to do the kind of work that adds up to something meaningful. The opportunity to challenge yourself and learn new skills. The prospect of being surrounded by smart, ambitious, motivated people, day-in and day-out. That’s the kind of work you can expect at Trico Homes. Sound interesting? Come join us.
A company with over 30 years’ experience, Trico Homes is made up of an incredible team of people who are dedicated to building outstanding homes and communities in and surrounding Calgary, AB. We are continually recognized as one of Canada's 50 Best Managed Companies and one of the Best Workplaces in Canada, and that shows clearly in our culture.
We emphasize work-life balance and focus on learning and development, innovation, and fun at work. Trico Homes is dedicated to equality and inclusion in the workplace, and we invite you to join our team today to help us build on our success and build your career at one of Canada’s best places to work!”
The Service & Warranty Coordinator plays a pivotal role in receiving and processing Service & Warranty requests for work required in our homes. This position involves not only handling incoming service and warranty inquiries but also providing answers to routine procedural questions from homeowners. Additionally, the Service & Warranty Coordinator is responsible for scheduling Trico Service Technicians or appropriate trades to address outstanding defects promptly and efficiently. Reporting directly to the Service & Warranty Manager, this role is integral to ensuring timely resolution of homeowner concerns and maintaining high standards of customer satisfaction.
Closing Date: Until suitable candidate is found.
We appreciate the interest of all candidates, but only those selected for an interview will be contacted. Please note that a security clearance will be part of the recruitment process.
Trico Homes was founded in 1992 with a commitment to being a different kind of homebuilding company. In the many years since Trico built its first home, our city has grown and so has our love for it. Along the way, we’ve become one of Calgary’s top builders – and now proudly include Airdrie, Chestermere, Cochrane & Okotoks among our Trico communities. Our team has built over 10,000 quality single and multi-family homes: earning a reputation for our design, craftsmanship and customer care. We’ve also been recognized as corporate leaders, champions of innovation and valuable contributors to the betterment of our community. Our entire staff start every day with the goal of delivering incredible life-changing moments for our homeowners and our community. Trico Homes is proud to be Western Canada’s first and only homebuilder to become a certified B Corp. This international designation is earned by those who are redefining the ways success is measured in business. We’re committed to our industry and our city. And we are conscious about creating a lasting legacy as a company that helped make the world a better place.
Offices: #100, 7711 Macleod Trail SW, Calgary, Alberta T2H 0M1, CA
Trico Homes was founded in 1992 with a commitment to being a different kind of homebuilding company. In the many years since Trico built its first home, our city has grown and so has our love for it. Along the way, we’ve become one of Calgary’s top builders – and now proudly include Airdrie, Chestermere, Cochrane & Okotoks among our Trico communities. Our team has built over 10,000 quality single and multi-family homes: earning a reputation for our design, craftsmanship and customer care. We’ve also been recognized as corporate leaders, champions of innovation and valuable contributors to the betterment of our community. Our entire staff start every day with the goal of delivering incredible life-changing moments for our homeowners and our community. Trico Homes is proud to be Western Canada’s first and only homebuilder to become a certified B Corp. This international designation is earned by those who are redefining the ways success is measured in business. We’re committed to our industry and our city. And we are conscious about creating a lasting legacy as a company that helped make the world a better place.
Offices: #100, 7711 Macleod Trail SW, Calgary, Alberta T2H 0M1, CA
