Naperville, Illinois, United States · On-site
Toyota of Naperville is searching for Service Support Representative! This role assists the service department by supporting customer communication, service advisors, and operational workflow to ensure a smooth and effic…
Skills: Customer Service, Communication Skills, CRM Software, DMS Systems, Appointment Scheduling
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The role manages customer inquiries and service appointments via CRM and DMS systems to ensure an efficient service workflow. Responsibilities include coordinating with technicians, managing repair orders, and performing outbound communication efforts.
Candidates must possess excellent verbal and written communication skills and the ability to thrive in a fast-paced environment. Previous BDC experience and proficiency with software tools are required.
Toyota of Naperville is searching for Service Support Representative! This role assists the service department by supporting customer communication, service advisors, and operational workflow to ensure a smooth and efficient service process. This role works closely with the service team to manage customer inquiries, schedule and confirm appointments, support repair order processes, and help deliver exceptional service experience.
This full-time role will work four weekdays from 11:00AM-8:00PM and Saturdays from 9:00AM-6:00PM. 1 Weekday/SUN OFF
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Toyota of Naperville didn’t become the largest automotive dealer in volume in Illinois by accident. We set ourselves apart from the competition by doing more than offering competitive vehicle pricing. Each interaction an associate has with a guest, is a chance for that customer to experience the best part of their day.
Offices: 1488 W Ogden Ave, Naperville, IL 60540, US
Toyota of Naperville didn’t become the largest automotive dealer in volume in Illinois by accident. We set ourselves apart from the competition by doing more than offering competitive vehicle pricing. Each interaction an associate has with a guest, is a chance for that customer to experience the best part of their day.
Offices: 1488 W Ogden Ave, Naperville, IL 60540, US
