Vancouver, British Columbia, Canada · Hybrid
$90k–$110k/yr
Who We Are Top Down is a full-service investment firm providing capital and scaling expertise to emerging software companies on the verge of greatness. We specialize in the Managed Service Provider (MSP) and Software-as-…
Skills: Full-cycle recruiting, SaaS, MSP, Talent acquisition, AI-forward recruiting
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You will design and own the talent program for a portfolio of SaaS and MSP companies, building playbooks and processes to scale hiring. You will also lead full-cycle recruiting across various roles while acting as a trusted advisor to founders and hiring managers.
The ideal candidate has 7+ years of full-cycle recruiting experience with a blend of agency and in-house backgrounds. You must be AI-fluent, capable of managing multiple client relationships, and skilled at building scalable talent systems.
Who We Are
Top Down is a full-service investment firm providing capital and scaling expertise to emerging software companies on the verge of greatness. We specialize in the Managed Service Provider (MSP) and Software-as-a-Service (SaaS) markets and bring deep experience across operations, sales, and marketing.
What sets us apart is our hands-on approach. In addition to investment capital, we actively support our portfolio companies with proven go-to-market expertise, allowing founders and leadership teams to stay focused on product development, engineering, and management while we help navigate growth and scale.
Our mission is to accelerate the MSP industry’s march toward a trillion dollars this decade by giving SaaS startups access to smarter capital and specialized industry know-how. Our vision is to be the market-defining MSP SaaS venture capital firm and great talent paired with strong processes is often where we shine.
The Role
This is a role for an exceptional recruiter who knows it’s time for their next step. You’ve built a strong track record — likely a blend of agency intensity and in-house partnership — and now you want ownership: of searches, of relationships, and of a talent program you get to build and make your own.
As our Director of Talent, you’ll be the talent engine behind a portfolio of scaling SaaS and MSP companies. You’ll work shoulder-to-shoulder with founders, executives, and hiring managers across multiple businesses, understanding how each one creates impact in its industry, and bringing them the talent that fuels their next stage of growth. It’s the best of both worlds: the pace and variety of agency work, with the depth, trust, and proximity to the business that only an in-house seat provides.
You’ll also shape how we recruit. We’re building a modern, AI-forward talent program that uses AI to move faster and reach further at every stage of the funnel, while keeping human connection at the heart of every candidate and hiring manager relationship. You’ll be the one who designs that balance and proves it works.
What You’ll Own
Who You Are
Nice to Haves
Why This Role
Providing capital and scaling expertise for emerging software companies on the verge of greatness.
We primarily operate in earlier stage investments, where we can provide the most value. Our focus and passion is on getting your business to the next level through precise execution. Our competitive advantage over other investment firms comes from our superior knowledge of the Managed Services Provider (MSP) and Software-as-a-Service (SaaS) markets, and our comprehensive support infrastructure. Our expertise in sales, marketing, operations, finance and human resources -- in addition to our unique go-to-market platform -- allows the businesses we partner with to focus on their core business while we help them implement the proven, back-end formula. We are passionate about working closely with inspired entrepreneurs and their teams to help them reach the tipping point.
Offices: 3200 - 1021 W Hastings St, Vancouver, British Columbia V6E 0C3, CA
Providing capital and scaling expertise for emerging software companies on the verge of greatness.
We primarily operate in earlier stage investments, where we can provide the most value. Our focus and passion is on getting your business to the next level through precise execution. Our competitive advantage over other investment firms comes from our superior knowledge of the Managed Services Provider (MSP) and Software-as-a-Service (SaaS) markets, and our comprehensive support infrastructure. Our expertise in sales, marketing, operations, finance and human resources -- in addition to our unique go-to-market platform -- allows the businesses we partner with to focus on their core business while we help them implement the proven, back-end formula. We are passionate about working closely with inspired entrepreneurs and their teams to help them reach the tipping point.
Offices: 3200 - 1021 W Hastings St, Vancouver, British Columbia V6E 0C3, CA
