Toronto, Ontario, Canada · Remote Solely
$80k–$110k/yr
Job Title: Implementation Manager Company: TOOLBX Location: (Remote) Department: Implementation Salary Range: $80-$110k per year Website: www.toolbx.com About TOOLBX: TOOLBX is a leading digital experience platform for l…
Skills: Project Management, Customer Onboarding, SaaS Implementation, Cross-functional Coordination, Customer Enablement
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Lead the end-to-end deployment of the TOOLBX platform for new customers, managing the entire onboarding lifecycle from planning to execution. Act as the primary project liaison to ensure seamless platform adoption and long-term customer success.
Requires 5+ years of experience managing customer-facing implementations within a SaaS or technology environment. Must possess exceptional communication skills and the ability to manage multiple concurrent projects in a remote setting.
Job Title: Implementation Manager
Company: TOOLBX
Location: (Remote)
Department: Implementation
Salary Range: $80-$110k per year
Website: www.toolbx.com
About TOOLBX:
TOOLBX is a leading digital experience platform for lumber and building materials suppliers. We provide e-commerce, customer portal, and AR management solutions that streamline payments, simplify AR, grow online sales, and improve the customer experience for independent suppliers. As part of our customer success approach, we place significant focus on fostering enduring relationships with our customers; that's why we're looking for a talented Implementation Manager to join our team.
Position Summary:
We are seeking an Implementation Manager to lead the end-to-end deployment of the TOOLBX platform for new customers. Reporting to the Implementation Program Manager, this role will own the onboarding lifecycle—driving project planning, coordination, execution, and customer enablement. You will partner directly with customers to define onboarding requirements, oversee implementation timelines, and ensure a seamless transition onto the platform. As the primary leader of deployment projects, you will guide customers through adoption, mitigate risks, and ensure they are positioned for long-term success.
This is a fully remote position.
Responsibilities:
Qualifications:
Why Join TOOLBX?
At TOOLBX, you'll be part of a team dedicated to transforming the construction industry through technology. As a Project Manager, you will play a vital role in ensuring our customers are set up for success from day one. If you are detail-oriented, passionate about helping customers, and eager to make an impact, we would love to hear from you!
To apply, please submit your resume and a brief cover letter outlining your relevant experience and interest in this role.
Note: This posting represents an existing vacancy within the Company.
Note: Only selected candidates will be contacted for an interview. TOOLBX is an equal opportunity employer committed to diversity and inclusion in the workplace.
Note: Artificial intelligence tools may be used to assist with the screening and evaluation of applications during the hiring process.
We enable independent building suppliers to better serve their customers with exceptional digital experiences.
We make it easy for independent lumber & building supply dealers to sell online, manage quotes, accept payments, and service their contractors—all in one platform. We empower LBM businesses to boost efficiency and increase customer loyalty like never before. TOOLBX is leading the digital transformation of the building materials supply industry. We are growing and on the look-out for ambitious, creative and challenge-seeking individuals to join us on our mission. For more information on our current career opportunities, visit www.toolbx.com/careers
Offices: Santa Monica, California 90401, US
We enable independent building suppliers to better serve their customers with exceptional digital experiences.
We make it easy for independent lumber & building supply dealers to sell online, manage quotes, accept payments, and service their contractors—all in one platform. We empower LBM businesses to boost efficiency and increase customer loyalty like never before. TOOLBX is leading the digital transformation of the building materials supply industry. We are growing and on the look-out for ambitious, creative and challenge-seeking individuals to join us on our mission. For more information on our current career opportunities, visit www.toolbx.com/careers
Offices: Santa Monica, California 90401, US
