Overview Join the Titan Machinery team as a Service Manager where you will manage the store’s service operations and ensure top-notch customer satisfaction. In this pivotal role, you’ll oversee all aspects of service ope…
Skills: Service Operations Management, Financial Management, Customer Service, Workflow Management, Team Leadership
Overview Join the Titan Machinery team as a Service Manager where you will manage the store’s service operations and ensure top-notch customer satisfaction. In this pivotal role, you’ll oversee all aspects of service ope…
Skills: Service management, Financial management, Customer service, Workflow management, Team leadership
Overview Join the Titan Machinery team as a Case IH Diesel Mechanic and leverage your expertise to deliver exceptional service for diesel machinery diagnostics, repairs, and maintenance. Responsibilities Diagnostic, Repa…
Skills: Diesel Diagnostics, Machine Repair, Reconditioning, Technical Documentation, Customer Service
Overview Join the Titan Machinery team as a Parts Sales Representative where you'll play a crucial role in delivering exceptional customer service, driving sales, and ensuring the efficient operation of our parts departm…
Overview Join the Titan Machinery team as a Truck Driver and take on a key role in managing the transportation of equipment and related attachments with precision and care. In this role, you'll be responsible for executi…
Overview Are you a student interested in exploring various career paths within the machinery and equipment industry? Titan Machinery offers a Student Career Exploration Program designed to provide hands-on experience acr…
Skills: Product Knowledge, Equipment Diagnosis, Product Assembly, Equipment Detailing, Professional Communication
Overview Join the Titan Machinery team as a Case IH Diesel Mechanic and leverage your expertise to deliver exceptional service for diesel machinery diagnostics, repairs, and maintenance. Responsibilities Diagnostic and M…
Overview Join the Titan Machinery team as a Case IH Diesel Mechanic. This position is responsible for performing diesel machinery diagnostics, repairs, maintenance, and pre-delivery work on customer equipment, internal u…
Skills: Diesel Machinery Diagnostics, Equipment Repair, Preventative Maintenance, Technical Documentation, Field Service
Grand Forks, North Dakota, United States · On-site
$30/hr–$54/hr
Mid level
Overview Join the Titan Machinery team as a Case IH Diesel Mechanic. This position is responsible for performing diesel machinery diagnostics, repairs, maintenance, and pre-delivery work on customer equipment, internal u…
Skills: Diesel Machinery Diagnostics, Equipment Repair, Preventative Maintenance, Technical Documentation, Field Service
Field Diesel Mechanic - Forestry and Construction Equipment
Colorado Springs, Colorado, United States · On-site
$30/hr–$54/hr
Mid level
Overview Join the Titan Machinery team as a Case IH Diesel Mechanic. This position is responsible for performing diesel machinery diagnostics, repairs, maintenance, and pre-delivery work on customer equipment, internal u…
Skills: Diesel Machinery Diagnostics, Equipment Repair, Preventative Maintenance, Technical Documentation, Field Service
Overview Join the Titan Machinery team as a Case IH Diesel Mechanic. This position is responsible for performing diesel machinery diagnostics, repairs, maintenance, and pre-delivery work on customer equipment, internal u…
Skills: Diesel Machinery Diagnostics, Equipment Repair, Preventative Maintenance, Technical Documentation, Field Service
Overview Join the Titan Machinery team as an Area Sales Manager where you will oversee the equipment and attachment sales business within the assigned area, foster proactive relationships with equipment manufacturing par…
Overview Limitless Sales Commissions! Join the Titan Machinery team as an Agricultural Equipment Sales professional who is responsible for identifying customer needs, presenting the right equipment and technology, and cl…
Overview Join the Titan Machinery team as a Service Support professional who is proactive, detail-oriented, and ready to assist our service team. This role is vital in maintaining equipment, ensuring cleanliness, and sup…
Skills: Equipment Detailing, Facility Maintenance, Mechanical Support, Attention To Detail, Independent Work
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$28/hr–$43/hr
Full-time
professional certificate
Comprehensive Health Coverage, Dental Coverage, Health Savings Account, Paid Holidays, Paid Time Off, Paid Company Volunteer Hours
Posted 34d ago
Apply by Jul 9
~40 hrs/week
Responsibilities
The Service Manager oversees all store service operations, ensuring high customer satisfaction and efficient workflow management. They are responsible for financial performance, employee scheduling, and maintaining strict adherence to safety and environmental regulations.
Requirements
Candidates must have at least 2 years of related experience, military experience, or relevant education. The role requires the ability to lead teams effectively and travel up to 30% of the time.
Full job description
Overview
Join the Titan Machinery team as a Service Manager where you will manage the store’s service operations and ensure top-notch customer satisfaction. In this pivotal role, you’ll oversee all aspects of service operations, ensuring that our dealership meets and exceeds industry standards with a focus on professionalism, safety, and efficiency.
Responsibilities
Financial and Performance Management: Understand key financial drivers, ensure the department meets or exceeds goals, market services to maintain a consistent income stream, and effectively manage workflows, including work schedules, employee schedules, and customer work orders
Customer Interaction and Experience: Handle all customer inquiries and communications, from repair estimates to resolving complaints, and manage the service department's workflow to meet financial and operational goals
Documentation and Communication: Supervise and schedule employees, market the service department to ensure a steady workflow, and ensure all service records, work orders, and documentation are maintained accurately, thoroughly, and in a timely manner
Safety and Compliance: Uphold environmental, health, and safety regulations, and ensure all vehicles meet legal requirements
If you're passionate about heavy equipment and thrive in a fast-paced environment where professionalism and precision in mechanical work are valued, Titan Machinery offers the opportunity for growth and development. Join us in maintaining our reputation as a trusted partner in the community and beyond.
Qualifications
Required:
2+ years’ related experience and/or related military experience, or related education/training (degree, certificate, etc)
Ability to travel up to 30% of the time and work flexible hours
Ability to effectively lead and manage people
Titan Machinery provides a generous total compensation package including the following benefits:
Comprehensive Health and Dental Coverage
HSA (Health Savings Account) - up to $1200 tax-free each year, contributed to your account by Titan Machinery
8 Paid Holidays, Competitive PTO, and Paid Company Volunteer Hours
401(k) with company matching on your FIRST DAY of employment
100% Paid Pregnancy-Related Leave and Parental Bonding
Additional Voluntary Benefits such as: Vision Insurance, Life Insurance, Short-term disability and more!
Additional Leave Benefits such as: Bereavement, Volunteer EMT, and Firefighter
Safety Equipment Reimbursement
Uniforms - 100% Paid by Titan - including laundering!
Apply today and take the next step towards a rewarding career with Titan Machinery!
Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply. Titan Machinery is an E-Verify participant. To learn more, please refer to the main Careers page.
Titan Machinery owns and operates a network of full-service agriculture and construction equipment stores in the United States, Europe and Australia. At our stores, we sell and rent new and used construction and agriculture equipment and provide superior parts and service support.
We're proud to represent our manufacturing partner, the CNHi family of brands - including Case IH, Case Construction, New Holland Agriculture, and New Holland Construction.
Titan Machinery is committed to maintaining a customer focused culture and to responding quickly to our customers' needs and demands.
If you are looking for an exciting and challenging career with growth potential, competitive pay and industry leading benefits, apply today at titanmachinery.com/careers.
Offices: 644 East Beaton Drive, West Fargo, ND 58078, US
Titan Machinery owns and operates a network of full-service agriculture and construction equipment stores in the United States, Europe and Australia. At our stores, we sell and rent new and used construction and agriculture equipment and provide superior parts and service support.
We're proud to represent our manufacturing partner, the CNHi family of brands - including Case IH, Case Construction, New Holland Agriculture, and New Holland Construction.
Titan Machinery is committed to maintaining a customer focused culture and to responding quickly to our customers' needs and demands.
If you are looking for an exciting and challenging career with growth potential, competitive pay and industry leading benefits, apply today at titanmachinery.com/careers.
Offices: 644 East Beaton Drive, West Fargo, ND 58078, US