Jobs at Tourism, Hospitality and Events — Western Sydney University (Now Hiring) — 53 open — Page 3

• Full-time, 6-months Fixed-Term position at HEW Level 8.
• Hawkesbury campus with flexible WFH and campus network locations.
• Salary: $118,969 – $132,069 per annum, plus 17% Super and Leave Loading.

Design, deliver and improve workplace learning that strengthens capability, performance and leadership across the University.

The Opportunity
In this role, you will design, develop and deliver contemporary workplace learning and capability initiatives that strengthen organisational capability and support the University’s strategic priorities. Working within People & Culture in the Operations division, you will use sound professional judgement and autonomy to analyse capability needs, translate them into fit-for-purpose learning solutions, and facilitate learning experiences that are practical, inclusive and aligned to organisational needs.

You will apply contemporary adult learning, instructional design and learning experience principles to shape a professional development portfolio that is evidence-based, accessible and responsive to emerging capability requirements. This includes partnering with leaders, subject matter experts and stakeholders to diagnose performance and skill gaps, co-design learning solutions and embed sustainable capability development practices. You will also design and leverage digital learning technologies, multimedia resources and AI-enabled learning solutions where appropriate to improve engagement, accessibility, operational efficiency and the overall learning experience.

You will evaluate learning impact through data analysis, learner feedback, capability measures and organisational insights, using those findings to strengthen reporting, refine programs and make strategic recommendations. The role also contributes to broader capability initiatives such as leadership development, management capability, talent development, mentoring and coaching. Success in this position will depend on your ability to manage multiple priorities, maintain quality in a complex environment, and build trusted partnerships across the University.

What Success Looks Like:

• Deliver contemporary workplace learning and capability initiatives that support the University’s strategic priorities.
• Build, implement and continuously improve a professional development portfolio that is evidence-based, accessible and inclusive.
• Work with leaders and subject matter experts to diagnose capability gaps and embed sustainable development practices.
• Use digital learning technologies, multimedia resources and AI-enabled tools to improve learner engagement and delivery efficiency.
• Evaluate learning impact through data, feedback and organisational insights, then turn findings into practical improvements and recommendations.

Please refer to the Position Description for full details.

About You

• A current TAE40122 Certificate IV in Training and Assessment (or equivalent), and/or a relevant tertiary qualification in adult learning, organisational development, education or a related discipline.
• Demonstrated experience analysing, designing, developing, facilitating and evaluating workplace learning and capability initiatives in a large, complex organisation.
• Proven ability to design engaging and accessible learning experiences using varied methodologies, digital technologies and learning management systems.
• Strong stakeholder engagement, facilitation and communication skills, with the ability to build productive relationships and influence diverse audiences across all organisational levels.
• Strong project management, planning and organisational skills, plus proficiency with Microsoft 365, learning management systems, multimedia authoring tools and AI-enabled learning technologies.

Benefits
We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing.

• Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
• Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
• Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.

Application Details

• Position Enquiries: Direct to Alison Barclay, Manager Capability & Performance via . Please include the job reference code REF1612Z.
• Closing Date: 11:59pm, Tuesday 14 July 2026.
• Working Rights: You must provide evidence of full-time working rights in Australia at application.
• How to Apply: Please note that only applications submitted via the University’s online recruitment system will be considered. As part of your online application, you will be asked to respond to screening questions addressing the key qualifications, experiences and skills required for this position.

Belonging at Western
We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For Reasonable Adjustments during the application process, please contact .

About Western
This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.

Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.

For the latest please visit our website and LinkedIn.