Support Specialist, The Village (Tuesday - Saturday, 3:30pm - 12am)
On-site
$20/hr–$24/hr
Entry level
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Skills: Crisis Intervention, De-escalation, Trauma-Informed Care, Motivational Interviewing, Harm Reduction
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Skills: Case Management, Harm Reduction, Housing First, Trauma-Informed Care, Biopsychosocial Assessment
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Skills: Case Management, Harm Reduction, Housing First, Trauma-Informed Care, Biopsychosocial Assessment
Role: Assistant Director, Evaluation Reports to: Senior Director, PBH SPA 5-8 Program: 9007-Quality Assurance & Comp Department: Compliance Department Location: Wellness Center - 345 S. San Pedro Street, Los Angeles, CA …
Skills: Database Administration, Program Evaluation, Data Analysis, Data Visualization, HMIS
Program Manager - Permanent Housing Services, 6th Street
Los Angeles, California, United States · On-site
$71k–$78k/yr
Mid level
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Skills: Clinical Supervision, Crisis Management, Trauma-Informed Care, Harm Reduction, Case Management
Residential Services Coordinator - King 1101 Apartments
Los Angeles, California, United States · On-site
$23/hr–$26/hr
Mid level
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Skills: Outreach and Engagement, Crisis Intervention, Needs Assessment, Case Management, Life Skills Training
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Skills: Case Management, Crisis Intervention, Trauma-Informed Care, Harm Reduction, Housing First
Bilingual Case Manager - Enlightenment Plaza, Voltaire Villas
Los Angeles, California, United States · On-site
$23/hr–$26/hr
Mid level
Role: Bilingual Spanish Case Manager Reports to: Program Manager Program: 1603 - Housing Retention Department: Permanent Housing Location: Enlightenment Plaza #3 (Voltaire Villas) - 320 N. Juanita Ave., Los Angeles, CA 9…
Skills: Spanish Proficiency, Case Management, Harm Reduction, Housing First, Trauma-Informed Care
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Skills: Case Management, Housing Navigation, Outreach, Crisis Intervention, Harm Reduction
Role: Program Coordinator, Member Services Reports to: Director, Member Services Program: 1200-K9 Connection & 1901- Arts Program Department: Member Services Location: Arlington Administration - 2116 Arlington Ave., Suit…
Skills: Program Coordination, Project Management, Event Planning, Community Engagement, Administrative Support
Role: Case Manager, Time Limited Role Reports to: Assistant manager Program: 1603-Housing Retention Department: Permanent Housing Location: The Lodge - 656-660 Stanford Ave., Los Angeles, CA 90021 Setting: 100% Onsite Sc…
Skills: Case Management, Harm Reduction, Housing First, Trauma-Informed Care, Biopsychosocial Assessment
Role: Senior Accountant Reports to: Executive Director, TPC Homes Program: 2400-Housing Development Department: Housing Development/TPC Homes Location: Arlington Administration - 2116 Arlington Ave., Suite 100, Los Angel…
Skills: Financial Reporting, General Ledger Maintenance, Construction Accounting, Yardi, Advanced Excel
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Skills: Case Management, System Navigation, Triage and Assessment, Service Planning, Crisis Intervention
Support Specialist, The Village (Tuesday - Saturday, 3:30pm - 12am)
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$20/hr–$24/hr
Full-time
high school
Medical Insurance, Vision Insurance, Dental Insurance, Life Insurance, 403(b) Retirement Plan, Employee Assistance Program (EAP)
Posted 21d ago
~40 hrs/week
Responsibilities
Act as the first point of contact for clients in a shelter environment, managing immediate needs and ensuring facility safety. Responsibilities include conducting walk-throughs, facilitating engagement activities, and documenting incidents in HMIS.
Requirements
Requires a High School Diploma or GED and at least one year of related experience. Candidates must be able to obtain Food Handlers, CPR, and First Aid certifications while demonstrating a commitment to serving vulnerable populations.
Full job description
Role: Support Specialist
Reports to: Program Manager
Program: 1005-Village
Department: Interim Housing
Location: The Village - 527 Crocker Street, Los Angeles, CA 90013
Setting: 100% Onsite
Schedule: Tuesday - Saturday, 3:30pm - 12:00am
Status: Full-time/Non-Exempt/Non-Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
Job Description Summary:
As a Support Specialist at our shelter, you will be an essential part of our mission to provide supportive and restorative care to individuals experiencing homelessness, mental illness, and substance addiction. You will act as the first point of contact for client needs, oversee facility maintenance, and create a welcoming environment that fosters client progress. Your role involves engaging with clients, conducting facility walk-throughs, facilitating activities, and ensuring safety through crisis intervention. You will also maintain accurate documentation and work collaboratively with a dedicated team to offer comprehensive care.
Job Description Essential Duties and Responsibilities:
Act as the first point-of-contact for all immediate client needs and requests such as phone use, linens, water, etc.
Monitor and oversee the floor including communal areas, patios, bathrooms, dorms and showers, ensuring program guidelines are upheld and that the physical site is well-maintained and safe, including general cleaning duties.
Be visible on the floor at all times and actively engage and welcome clients
Conduct regular, thorough walk-throughs of the facility.
Create a supportive environment to ensure client progress towards stability.
Attend relevant staff meetings, trainings and retreats as scheduled.
Oversee client cubicle/bed area maintenance in a trauma-informed manner.
Facilitate a client engagement activities, such as groups or other activities.
Complete incident reports, update shift logs, and document in HMIS, as needed and email relevant documents/updates before the end of each shift.
Develop effective, trusting relationships with clients and use a client-centered approach that includes motivational interviewing, harm reduction, and trauma-informed care.
Intervene during crises to actively de-escalate situations, with client and staff safety in mind, using non-violent communications skills.
Work as part of a team to provide comprehensive, integrated care to individuals experiencing homelessness, mental illness, and substance addiction.
Communicate effectively, and in a timely manner, with management, peers, and clients.
Maintain client confidentiality at all times, while following agency, state, and HIPAA laws.
Other duties as assigned.
Job Description Qualifications:
High School Diploma or GED or Equivalent
Minimum one (1) year experience in related work
Possess effective customer service skills and the ability to handle difficult situations.
Ability to work independently and think critically.
Ability to act in a professional manner regardless of circumstances.
Commitment to improving the community through empowerment and dignity.
Familiarity with non-violent crisis intervention.
Familiarity with issues faced by population served.
Ability to self-motivate and to appropriately organize and motivate others.
Computer literate; able to use computerized database system for information management.
Ability to work as a team member.
Able to obtain and maintain Food Handlers, CPR and first aid certification.
Demonstrate an ability to take initiative towards continued professional development.
Job Description Preferred Qualifications:
Ability to communicate in a language other than English strongly preferred but not required
Job Description Work Environment:
Ability to lift 10 pounds
Ability to work in all types of weather environments
Ability to work with Persons Experiencing Homelessness (PEH)
EXPECTED BEHAVIORS OF ALL STAFF
Act as a role model
Demonstrate a sense of responsibility
Continuously learn and improve
Acknowledge your own areas of improvement
Hear and provide honest, specific and direct feedback
Create an environment where everyone is welcomed valued and respected
Collaborate
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks
Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403b) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short- and Long-Term Disability
Voluntary Pet Insurance
Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
Empowering the most vulnerable among us to navigate the multi-faceted obstacles they face and rebuild their lives.
Industry
Civic and Social Organizations
Company size
501-1,000 employees
Headquarters
Los Angeles, CA
LinkedIn followers
5,535
The People Concern is looking for case managers, nurses, clinicians and more! Visit us at http://thepeopleconcern.org/careers.php
Los Angeles County’s largest housing and social services agency, The People Concern provides a fully integrated system of care for our most vulnerable neighbors including housing, mental health and medical treatment, and social services. We believe that everyone should be housed, healthy and safe.
The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty years of work in the community, The People Concern empowers the most vulnerable among us to rebuild their lives.
Offices: 2116 Arlington Ave., Suite 100, Los Angeles, CA 90018, US
homelessnesssocial servicehousing firstharm reductionhousingand permanent housingSocialNon ProfitCustomer Service
Empowering the most vulnerable among us to navigate the multi-faceted obstacles they face and rebuild their lives.
Industry
Civic and Social Organizations
Company size
501-1,000 employees
Headquarters
Los Angeles, CA
LinkedIn followers
5,535
The People Concern is looking for case managers, nurses, clinicians and more! Visit us at http://thepeopleconcern.org/careers.php
Los Angeles County’s largest housing and social services agency, The People Concern provides a fully integrated system of care for our most vulnerable neighbors including housing, mental health and medical treatment, and social services. We believe that everyone should be housed, healthy and safe.
The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty years of work in the community, The People Concern empowers the most vulnerable among us to rebuild their lives.
Offices: 2116 Arlington Ave., Suite 100, Los Angeles, CA 90018, US
homelessnesssocial servicehousing firstharm reductionhousingand permanent housingSocialNon ProfitCustomer Service