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Czech speaking Player Support Specialist for a Gaming Account in Bulgaria
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Arabic Speaking Customer Support Specialist work from home anywhere in Bulgaria
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Full-time
Fully Paid Training, Career Development Opportunities, Attractive Salary, Additional Health Insurance, Employee Referral Bonuses, Team-building Initiatives
Posted 20d ago
~40 hrs/week
Remote in Bulgaria
Responsibilities
Assist customers via phone, email, and chat to resolve inquiries and provide timely solutions. Ensure a positive customer experience while working within an international team environment.
Requirements
Requires fluency in Arabic and a minimum B2 level of English. Candidates must have EU citizenship or a valid work permit for Bulgaria and be willing to relocate to the country if living abroad.
Full job description
Mercier Consultancy is currently offering an exciting opportunity for a Arabic and English Speaking Customer Support Specialist based in Bulgaria. This role is perfect for Arabic-speaking professionals who are passionate about delivering exceptional customer service and helping customers resolve their inquiries. As a Customer Support Specialist, you will assist customers via phone, email, and chat, providing timely solutions while ensuring a positive customer experience. With comprehensive training, a competitive salary, and excellent career development opportunities, this position is an ideal choice for anyone looking to build an international career in customer service.
Living in Bulgaria offers an excellent quality of life, combining affordable living with modern conveniences and a rich cultural heritage. Whether you choose to live in the vibrant capital of Sofia, along the beautiful Black Sea coast, or in one of the country's charming smaller cities, you'll enjoy affordable housing, excellent restaurants, lively cafés, and easy access to mountains, beaches, and neighbouring European destinations. Bulgaria's welcoming atmosphere, growing international business sector, and excellent work-life balance make it a fantastic place to live, work, and enjoy a rewarding international career.
Fluency in Arabic (spoken and written).
Good command of English (minimum B2 level).
Excellent communication and interpersonal skills.
Strong problem-solving abilities and a customer-focused mindset.
Comfortable working with computers and multiple software applications.
Ability to work independently as well as part of an international team.
Previous experience in customer service, call centers, or customer support is an advantage but not required.
Willingness to relocate to Bulgaria if currently living abroad.
EU citizenship or a valid work permit for Bulgaria.
Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses
We care about our employees' well-being, invest in their future growth, and encourage fun and team-building initiatives!
Related keywords
Customer SupportArabic LanguageEnglish LanguageCall CenterRemote WorkBulgariaCustomer ExperienceInternational CareerB2 English