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Jobs at The Candler Hotel (Now Hiring) — 1 open

The Candler Hotel logoThe Candler Hotel

Host/Hostess

Atlanta, Georgia, United States · On-site

Entry level

Compensation TypeHourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels span…

Skills: Guest Relations, Reservation Management, Cash Handling, Customer Service, Menu Knowledge

The Candler Hotel logo

Host/Hostess

The Candler Hotel

Atlanta, Georgia, United States • On-site

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Entry level

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  • Full-time
  • high school
  • Posted 4d ago
  • Apply by Jun 24
  • ~40 hrs/week

Responsibilities

The Host is responsible for greeting and seating guests promptly while ensuring a high-quality dining experience. They also assist with payment collection, reservation management, and maintaining menu cleanliness.

Requirements

A high school diploma or experience in the hotel industry is preferred. Candidates must be able to stand for entire shifts, lift up to 20 pounds, and communicate effectively in a professional manner.

Full job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

 

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

 

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

Perfectly situated on famous Peachtree Street in downtown Atlanta, The Candler Hotel, a member of Curio Collection by Hilton, opens today within the historic Candler Building. The boutique-style hotel is a 17-story high-rise originally built in 1906 by Coca-Cola magnate Asa Griggs Candler as Atlanta’s first steel skyscraper and is recognized on the National Register of Historic Places.After completing an expansive transformation led by award-winning interior designer Nicole Hollis, the building has been re-imagined as a luxurious, one-of-a-kind hospitality destination. Many of the building’s original Beaux-Arts architectural details have been preserved including their marbleized lobby and Tiffany windows. The hotel features 265 graciously appointed guestrooms and suites, a library, a gym outfitted by Peloton, and 6,000-sq. ft. of event space. Additionally, the hotel’s historic bank has been transformed into its signature restaurant and bar By George by local celebrity chef Hugh Acheson, a two-time James Beard Foundation Award winner and former contestant on Bravo’s Top Chef Masters.

Overview

The Host person is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions.

Responsibilities

  • Greet and seat guests at appropriate tables in a timely manner.
  • Be attentive of guests’ needs assist in providing a pleasant dining experience.
  • Assist cashier in collection of money or credit cards from guests and servers as needed.
  • Know how to prepare cashier report at the end of the shift.
  • Pay out servers’ and service attendants’ tips if appropriate.
  • Know how to properly take reservations for outlets.
  • Ensure quality control of menus with regard to cleanliness and appearance.
  • Perform opening and closing duties according to established sidework checklist.
  • Have a complete knowledge of standards of service for receiving a room service order.
  • Have a thorough knowledge of menus and current specials in all applicable departments.
  • Assist servers and cashiers in the servicing of guests as needed.
  • Know and understand the state liquor laws.
  • Ensure overall guest satisfaction.

Qualifications

  • High School diploma and/or experience in a hotel or a related field preferred.
  • Flexible and long hours sometimes required.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.
  • Maintain a friendly and warm demeanor at all times.

 

Related keywords

HospitalityFood and BeverageGuest SeatingCashieringReservation SystemsCustomer SatisfactionHotel OperationsLiquor LawsBoutique HotelCurio Collection by Hilton

About The Candler Hotel

LinkedInVisit site

Experience Atlanta history firsthand

Industry
Hotels and Motels
Company size
51-200 employees
Founded
2018
Headquarters
Atlanta, GEORGIA
LinkedIn followers
527

Built by Coca-Cola magnate Asa Griggs Candler in 1906, the Candler Building is on the National Register of Historic Places. Classic style and art deco glamour infuse our hotel, located minutes from downtown Atlanta sights like the Georgia Aquarium, State Farm Arena, and Mercedes-Benz Stadium.

Offices: 127 Peachtree Street NE, Atlanta, GEORGIA 30303, US

View all jobs at The Candler Hotel

About The Candler Hotel

LinkedInVisit site

Experience Atlanta history firsthand

Industry
Hotels and Motels
Company size
51-200 employees
Founded
2018
Headquarters
Atlanta, GEORGIA
LinkedIn followers
527

Built by Coca-Cola magnate Asa Griggs Candler in 1906, the Candler Building is on the National Register of Historic Places. Classic style and art deco glamour infuse our hotel, located minutes from downtown Atlanta sights like the Georgia Aquarium, State Farm Arena, and Mercedes-Benz Stadium.

Offices: 127 Peachtree Street NE, Atlanta, GEORGIA 30303, US

View all jobs at The Candler Hotel

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