Detroit, Michigan, United States · Remote OK
We are looking for a Customer Care Specialist who will be responsible for providing excellent customer service support by quickly and accurately processing and directing submissions verbally. Support inbound telephonic p…
Skills: Customer Service, Telephonic Support, First Call Resolution, Communication Skills, Organization Skills
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide high-quality telephonic support to members, focusing on first-call resolution and accurate processing of inquiries. Identify process gaps and collaborate with internal departments to improve the member experience and resolve escalated issues.
Requires a High School Diploma with a Bachelor's degree preferred and 1-2 years of customer service experience. A background in health or wellness is desired along with strong organizational and communication skills.
We are looking for a Customer Care Specialist who will be responsible for providing excellent customer service support by quickly and accurately processing and directing submissions verbally.
Pay $16.50/hour
Preferred
Leading engagement where wellbeing meets care
Guided by a core purpose of making people healthier, Vitality is the world’s largest behavioral engagement platform that unlocks health outcomes that matter. By blending industry-leading smart tech, data, incentives, and behavioral science, we inspire healthy changes in individuals and organizations. As one of the largest wellbeing companies in the world, Vitality, a subsidiary of Discovery Limited, brings a dynamic and diverse perspective through successful partnerships with the most forward-thinking insurers and employers. More than 30 million people in 40 markets engage in the Vitality program.
Offices: 120 S Riverside Plaza, Suite 400, Chicago, IL 60606, US · 1 Discovery Place, Sandhurst, Sandton 2196, ZA
Leading engagement where wellbeing meets care
Guided by a core purpose of making people healthier, Vitality is the world’s largest behavioral engagement platform that unlocks health outcomes that matter. By blending industry-leading smart tech, data, incentives, and behavioral science, we inspire healthy changes in individuals and organizations. As one of the largest wellbeing companies in the world, Vitality, a subsidiary of Discovery Limited, brings a dynamic and diverse perspective through successful partnerships with the most forward-thinking insurers and employers. More than 30 million people in 40 markets engage in the Vitality program.
Offices: 120 S Riverside Plaza, Suite 400, Chicago, IL 60606, US · 1 Discovery Place, Sandhurst, Sandton 2196, ZA
