New Providence, New Jersey, United States · Remote OK
$24/hr–$26/hr
Mid level$20M raised
Description PromptCare is seeking a highly motivated and detail-oriented Patient Services Coordinator to join our Patient Services Team. The ideal candidate will have experience in the healthcare industry, specifically i…
New Providence, New Jersey, United States · Remote OK
$24/hr–$26/hr
Mid level$20M raised
Description PromptCare is seeking a highly motivated and detail-oriented Patient Services Coordinator to join our Patient Services Team. The ideal candidate will have experience in the healthcare industry, specifically i…
Description As a Respiratory Therapist you will be responsible for the set-up of related products for patients in the home setting, including therapeutics, diagnostics, high tech ventilation, oxygen, and other miscellane…
Description As a Patient Services Supervisor you will be responsible for overseeing the day-to-day operations of a healthcare facility. They are responsible for providing high-quality medical services for the patients, i…
Description PromptCare seeks a results-driven sales professional with respiratory therapy and/or homecare/DME background experience to join our Sales Team as an Account Executive. In this role, the AE will be responsible…
Skills: Medical Sales, Respiratory Therapy, Account Management, Business Development, Territory Management
Description PromptCare is seeking a reliable Homecare Technician Driver to join our team. As a Driver, you will be responsible for ensuring timely and accurate delivery of medical supplies and equipment to our clients' h…
Description PromptCare is looking for a highly motivated and experienced Certified Pharmacy Technician to join our Pharmacy team. Under the direction of a Pharmacist, each Pharmacy Technician is responsible for providing…
Skills: Pharmacy Technician Certification, Electronic Medical Records, Microsoft Office, Prescription Data Entry, Inventory Management
Description We are seeking a highly skilled and motivated Home Infusion Pharmacist to join our team. As a Home Infusion Pharmacist, you will be responsible for reviewing charts and lab results for an assigned caseload of…
Description Under the direction of the Director of Pharmacy, each Pharmacist is responsible for the operations and safety of the pharmacy, including compounding, dispensing, scheduling, purchasing, distribution, quality …
King of Prussia, Pennsylvania, United States · Hybrid
Mid level$20M raised
Description PromptCare is seeking a highly motivated and detail-oriented Patient Access Specialist?who will possess experience within the healthcare industry, with a particular focus on respiratory therapy, and demonstra…
Skills: Insurance Authorization, Brightree, Medical Reimbursement, Microsoft Office Suite, Problem-Solving
New Providence, New Jersey, United States · On-site
Mid level$20M raised
Description PromptCare is seeking a highly motivated and detail-oriented Patient Access Specialist?who will possess experience within the healthcare industry, with a particular focus on respiratory therapy, and demonstra…
Skills: Insurance Authorization, Brightree, Medical Reimbursement, Microsoft Office Suite, Patient Access
King of Prussia, Pennsylvania, United States · On-site
Mid level$20M raised
Description PromptCare is seeking a highly motivated and detail-oriented Patient Access Specialist?who will possess experience within the healthcare industry, with a particular focus on respiratory therapy, and demonstra…
Skills: Insurance Authorization, Medical Reimbursement, Brightree, Microsoft Office Suite, Patient Access
King of Prussia, Pennsylvania, United States · Hybrid
Entry level$20M raised
Description This position will manually key claims and upload documentation on insurance portals, prepare paper claims and follow up on outstanding claims. Complete assigned workflows and adjustments in billing software …
Skills: Insurance Claims Processing, Medical Billing, Microsoft Office Suite, Brightree, DME Reimbursement
New Providence, New Jersey, United States · On-site
$21/hr–$25/hr
Mid level$20M raised
Description PromptCare is seeking a highly motivated and detail-oriented Patient Access Specialist?who will possess experience within the healthcare industry, with a particular focus on respiratory therapy, and demonstra…
Skills: Insurance Authorization, Medical Reimbursement, Brightree, Microsoft Office Suite, Patient Access
New Providence, New Jersey, United States · Remote Solely
$30/hr–$32/hr
Mid level$20M raised
Description The Respiratory Therapist – Troubleshooter serves as a clinical resource and problem-solver for patients receiving respiratory therapy services. This role focuses on resolving equipment, therapy, and patient-…
Description As a Respiratory Therapist you will be responsible for the set-up of related products for patients in the home setting, including therapeutics, diagnostics, high tech ventilation, oxygen, and other miscellane…
New Providence, New Jersey, United States · Remote OK
$120k–$150k/yr
Senior$20M raised
Description The Director of Financial Planning & Analysis should hold a degree in Finance or Accounting, followed by relevant work experience, preferably five to ten years of work experience. Experience with forecasting …
Description PromptCare is looking for a Clinical Intake Specialist to join our team. This is a full-time position, 40 hours per week, Mon-Fri 8:30am start time. The position is in office in Madisonville, LA. Join our com…
Skills: Patient Intake, Insurance Coordination, Case Management, Customer Service, Scheduling
Description Promptcare is seeking experienced and compassionate Registered Home Infusion Nurses to join our team of healthcare professionals. As a Registered Home Infusion Nurse, you will be responsible for providing spe…
Skills: IV Insertion, Vascular Access Devices, Infusion Pumps, Patient Assessment, Care Planning
King of Prussia, Pennsylvania, United States · Hybrid
Mid level$20M raised
Description PromptCare is seeking a highly motivated and detail-oriented Patient Access Specialist?who will possess experience within the healthcare industry, with a particular focus on respiratory therapy, and demonstra…
Skills: Insurance Authorization, Brightree, Medical Reimbursement, Microsoft Office Suite, Problem-Solving
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$24/hr–$26/hr
Full-time
high school, bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, 401(k) Plan with Company Match, Paid Time Off, Sick Time
Posted 1d ago
~40 hrs/week
Remote in New Providence, New Jersey, United States
Responsibilities
The role focuses on managing benefit verifications and medication authorizations for specialty infusion patients. It involves coordinating communication between patients, physician offices, and sales teams while maintaining accurate EMR notes.
Requirements
A high school diploma is required, though a bachelor's degree in healthcare or business is preferred. Candidates should have experience with infusion therapy, payer portals, and software like CPR+ or Caretend.
Full job description
Description
PromptCare is seeking a highly motivated and detail-oriented Patient Services Coordinator to join our Patient Services Team. The ideal candidate will have experience in the healthcare industry, specifically in specialty infusion benefit verifications, medication authorizations, and be able to work in a fast-paced environment. The position will entail the creation of EMR notes, submission of electronic faxes, follow up and logging of recertification documentation from physician offices via CPR+ or Caretend software; as well as the timely communication with patients, physician offices, and sales team of auth requests assigned to payers. If you are a motivated individual with a passion for providing excellent patient services and have experience and knowledge in specialty infusion medication re-authorizations, we encourage you to apply for this exciting opportunity. To learn more about our company, visit us at PromptCare In-home Respiratory and Infusion
Job Type: Full-Time, 40 hours per week, Mon-Fri
Requirements
High school diploma or equivalent. Bachelor’s degree in healthcare field or business is preferred
Excellent oral and written communication skills are required to communicate with colleagues, management, patients, and physician offices
Appropriate computer skills for the position (Microsoft Office Suite) and areas of influence, CPR+ and/or Caretend experience is preferred
Strong work ethics with attention to detail and quality are required
Ability to identify and address problem accounts is required
Previous experience working with infusion therapy patients is highly desirable
Job Responsibilities, included but not limited to:
Benefit Verification for Insurance Changes, Therapy Changes & Dose Changes
New / ReAuthorization under new insurance plan for insurance changes
New / ReAuthorizations for drug or dose changes under existing plan
Update payor information and binoculars in CPR/Caretend
Update existing orders to show the correct payor in CPR/Caretend
Monthly Verifications
Prior experience with prior authorizations, specialty medications, or third-party payers preferred
Familiarity with electronic medical records, payer portals, and data entry systems
Ability to handle multiple tasks in fast paced, challenging environment
Infusion or DME background is preferred
Clinical, medical office administrative, or related experience preferred
Manage internal email communication to and from other departments
Attend to Urgent / Same Day Requests?
Other duties as assigned
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and listen. The employee is required to occasionally walk, and bend or stand as necessary. This position requires the ability to occasionally open filing cabinets, lift office products and supplies of 25 pounds but no more than 35 pounds.
Benefits & Perks?
Comprehensive Medical, Dental, and Vision Package
401(k) Plan with Company Match
Generous PTO: Vacation, Sick Time, Personal Days, and Paid Holidays
Life Insurance: Standard coverage with optional enhancements
Employee Assistance Program: Free counseling and coaching sessions
Emotional Well-being and Work-Life Balance Resources
Short & Long-Term Disability: Company-paid with optional supplements
Accidental Death and Dismemberment Insurance
FSA and HSA: Manage healthcare expenses
Commuter Spending Programs
Volunteer and Engagement Opportunities
Employee Referral Bonuses
Exclusive Discounts on entertainment, travel and various other supplemental and cellphone plans
Equal Employment Opportunity?
The PromptCare Companies is committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination on the basis of race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic disposition, disability, veteran's status or any other characteristic or classification protected by State/Federal/Local laws. We foster a work environment in which diversity and inclusion are embraced, people are hired and advanced on their merits, and employees are treated with mutual respect and dignity.
Enabling patients with chronic, complex, and rare health conditions to live their fullest life.
Industry
Hospitals and Health Care
Company size
501-1,000 employees
Founded
1985
Headquarters
New Providence, New Jersey
LinkedIn followers
7,794
Total funding
$20M
PromptCare is a leading national provider of high-tech, hands-on respiratory services and home and alternate site infusion therapies.
With 40 years of providing compassionate clinical care to patients with chronic, complex, and rare health conditions, PromptCare holds accreditations from industry quality organizations URAC and ACHC. Our compassionate, skilled team of pharmacists, respiratory therapists, nurses, and dietitians treats patients across the United States. For more information, please visit us at promptcare.com.
Offices: 41 Spring St, New Providence, New Jersey 07974, US
Specialty PharmacyRespiratory ServicesInfusion Servicesand Infusion SuitesHealth CareInsuranceMedicalHome Health CarePharmaceuticalTherapeutics
Enabling patients with chronic, complex, and rare health conditions to live their fullest life.
Industry
Hospitals and Health Care
Company size
501-1,000 employees
Founded
1985
Headquarters
New Providence, New Jersey
LinkedIn followers
7,794
Total funding
$20M
PromptCare is a leading national provider of high-tech, hands-on respiratory services and home and alternate site infusion therapies.
With 40 years of providing compassionate clinical care to patients with chronic, complex, and rare health conditions, PromptCare holds accreditations from industry quality organizations URAC and ACHC. Our compassionate, skilled team of pharmacists, respiratory therapists, nurses, and dietitians treats patients across the United States. For more information, please visit us at promptcare.com.
Offices: 41 Spring St, New Providence, New Jersey 07974, US
Specialty PharmacyRespiratory ServicesInfusion Servicesand Infusion SuitesHealth CareInsuranceMedicalHome Health CarePharmaceuticalTherapeutics