Axero/Compass Operations & Field Communication Specialist
Remote Solely
$55k–$60k/yr
Mid level
At the N2 Company, our vision is "to be the most respected franchise in the nation, to share stories that build community, and to provide meaningful work for our team". About Us The N2 Company is America’s leading publis…
Axero/Compass Operations & Field Communication Specialist
Remote Solely
$55k–$60k/yr
Mid level
At the N2 Company, our vision is "to be the most respected franchise in the nation, to share stories that build community, and to provide meaningful work for our team". About Us The N2 Company is America’s leading publis…
About the Opportunity This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of y…
About the Opportunity This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of y…
Skills: Sales, Relationship building, Consultative sales, Business development, Community engagement
About the Opportunity This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of y…
About the Opportunity This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of y…
At the N2 Company, our vision is "to be the most respected franchise in the nation, to share stories that build community, and to provide meaningful work for our team". About Us The N2 Company is America’s leading publis…
At the N2 Company, our vision is "to be the most respected franchise in the nation, to share stories that build community, and to provide meaningful work for our team". About Us The N2 Company is America’s leading publis…
At the N2 Company, our vision is "to be the most respected franchise in the nation, to share stories that build community, and to provide meaningful work for our team". About Us The N2 Company is America’s leading publis…
Skills: Outbound Calling, Lead Qualification, Appointment Setting, CRM Proficiency, Active Listening
At the N2 Company, our vision is "to be the most respected franchise in the nation, to share stories that build community, and to provide meaningful work for our team". About Us The N2 Company is America’s leading publis…
Skills: Outbound Calling, Lead Qualification, Appointment Setting, CRM Proficiency, Active Listening
About the Opportunity This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of y…
About the Opportunity This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of y…
About the Opportunity This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of y…
About the Opportunity This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of y…
About the Opportunity This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of y…
About the Opportunity This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of y…
About the Opportunity This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of y…
About the Opportunity This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of y…
Washington, District of Columbia, United States · Hybrid
Senior
About the Opportunity This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of y…
About the Opportunity This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of y…
Manage and improve the internal knowledge platform, Compass (Axero), to ensure field teams have access to accurate and intuitive resources. Coordinate internal communications, including the publication of the Area Director magazine, and partner with cross-functional teams to maintain high-quality documentation.
Requirements
Requires excellent written communication skills and experience in developing documentation, SOPs, or knowledge management systems. Candidates must be highly organized, proficient in Google Workspace, and capable of working independently in a remote environment.
Full job description
At the N2 Company, our vision is "to be the most respected franchise in the nation, to share stories that build community, and to provide meaningful work for our team".
About Us
The N2 Company is America’s leading publisher of community magazines. We’re proud of our award-winning media brands – they reach millions of readers in nearly every state and help great businesses connect with ideal clients – but we’re even more proud to provide supportive and fulfilling remote work opportunities for our people.
About The Role
As our new Axero/Compass Field Communication & Compass Operations Specialist, you'll play a key role in shaping how our field teams access, understand, and use information across the organization. You'll own the day-to-day administration and continuous improvement of Compass (Axero), our internal knowledge platform, ensuring Area Directors have a reliable, intuitive, and up-to-date resource for everything they need to succeed.
This is a fully remote position. Interviews will be conducted via phone and video calls. The salary range is $55,000 to $60,000 annually, with opportunities for growth and advancement.
The Role in Action
Help shape and improve Compass (Axero), creating an intuitive, organized experience that serves as the go-to resource for our franchisees.
Create and maintain clear, easy-to-use documentation that keeps our teams informed and set up for success.
Turn ideas into polished, engaging resources by transforming stakeholder input into well-organized, user-friendly content.
Be a trusted point of contact by managing the Communications inbox and ensuring requests are handled quickly and effectively.
Lead the publication of the Area Director version of our Camradarie magazine, coordinating updates, proofreading content, and ensuring every issue is accurate and delivered on time.
Champion continuous improvement by identifying new ways to make information easier to find, navigate, and use across the organization.
Partner with teams across the business to deliver consistent, accurate communications and resources that support our franchise network.
The Ideal Candidate
We’re looking for someone who will hit the ground running with:
Excellent written communication skills, with a talent for creating clear, engaging, and polished content.
Experience developing and maintaining documentation, SOPs, knowledge bases, or similar resources that help teams succeed.
Highly organized, with a strong attention to detail and a commitment to delivering accurate, high-quality work.
Skilled at balancing multiple priorities while consistently meeting deadlines in a fast-paced environment.
A proactive problem solver who enjoys finding smarter, more efficient ways to improve processes.
Comfortable partnering with cross-functional teams and incorporating feedback from multiple stakeholders.
Proficient with Google Workspace, including Docs, Sheets, Slides, and Drive.
Quick to learn new technology and confident adapting to new tools and systems.
Self-motivated and able to thrive while working independently in a remote environment.
Skills and Qualities That Set You Apart:
Experience with Axero or similar knowledge management, intranet, learning management, or content management platforms.
Experience supporting internal communications, publication editing, document governance, and version control.
Familiarity with project management tools such as Monday.com and basic HTML or page-building tools is a plus.
Experience supporting remote, franchise, or multi-location organizations is preferred.
Passion for creating exceptional user experiences by making information easy to find, understand, and use.
Proactive, solutions-oriented mindset with a strong sense of ownership and a drive to continuously improve processes.
Benefits Designed with You in Mind
Health & Wellness
Full health care coverage for you and your family.
Complimentary basic dental coverage.
Access to a licensed nutritionist to support your health and wellness goals.
Employee Assistance Program (EAP) with complimentary mental health resources and additional support services.
Financial Security
401(k) plan with a company match to help secure your financial future.
Financial planning services to guide you in achieving your financial goals.
$7,000 contribution toward the purchase of your first home through our First-Time Homebuyer Program.
Paid Leave
Paid time off, including a paid, week-long Holiday Break each year.
Three-week paid sabbatical after four years of service.
Paternal leave, including twelve weeks of paid maternity leave and two weeks of paid paternity leave.
Remote Work Support
Monthly remote-work reimbursement to assist with home office and internet expenses.
Additional Benefits
Pet care insurance and discounts to help support your pets’ health and wellbeing.
The opportunity to make a difference through N2GIVES, our program dedicated to fighting human trafficking and supporting other impactful causes.
Apply Today to Join Our Team!
At The N2 Company, we believe attitude matters just as much as skills. Our team thrives in a culture built on trust, respect, and humility. We’re proud to foster an emotionally healthy, collaborative environment where people genuinely enjoy working together and are passionate about their roles.
We prioritize professional growth and consistently invest in the development of our team members, promoting from within whenever possible. While we take immense pride in the work we do, we believe our culture is what truly sets us apart.
If you’re looking for a supportive, drama-free workplace that values both excellence and kindness, we’d love to hear from you. (Brilliant jerks need not apply.)
N2 is proud to provide equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, natural hairstyles, religion, gender, sexual orientation, gender identity or expression, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), HIV / AIDs status (or other medical or health conditions), status as a victim of domestic violence, assault, or stalking, marital status, political affiliation, military service, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. N2 conforms to the spirit, as well as complies with, applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs. Consistent with these obligations, EEO also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.
We are a nationwide business that honors God, strengthens the family, and creates financial wealth for everyone involved.
Most N2 owners came from somewhere else first. Corporate jobs, sales careers, leadership roles that paid well and left them wondering if this was it. N2 gave them a different answer.
N2 owners build and run their own local publication businesses across the country. They work from home, manage their own schedule, and operate within a defined local territory. They do that backed by more than 20 years of operational infrastructure, a dedicated support team, and a model built on longevity. The average N2 owner stays more than a decade. That is not an accident.
Six brands. Each purpose-built for a specific local audience. Each owned and operated by someone who decided it was time to build something of their own. They come from every kind of career background. What they share is not a resume. It is a drive to lead something, a willingness to be coached, and the kind of work ethic that makes a proven model perform.
Eight consecutive appearances on the Inc. 5000. Entrepreneur's Franchise 500 for culture, growth, and opportunity. The kind of recognition that reflects what happens when a model actually works.
We are a nationwide company that honors God, strengthens the family, and creates financial wealth for everyone involved.
If this is the opportunity you have been looking for, claim your market at opportunity.n2co.com.
Offices: Irving, Texas 75063, US
Provides local marketing opportunities to businesses throughout the U.S. A nationwide company that cares for its people.Building a strong sense of community.print publicationsdigital mediaadvertising niche medialocal mediaand local advertisingPublishing
Most N2 owners came from somewhere else first. Corporate jobs, sales careers, leadership roles that paid well and left them wondering if this was it. N2 gave them a different answer.
N2 owners build and run their own local publication businesses across the country. They work from home, manage their own schedule, and operate within a defined local territory. They do that backed by more than 20 years of operational infrastructure, a dedicated support team, and a model built on longevity. The average N2 owner stays more than a decade. That is not an accident.
Six brands. Each purpose-built for a specific local audience. Each owned and operated by someone who decided it was time to build something of their own. They come from every kind of career background. What they share is not a resume. It is a drive to lead something, a willingness to be coached, and the kind of work ethic that makes a proven model perform.
Eight consecutive appearances on the Inc. 5000. Entrepreneur's Franchise 500 for culture, growth, and opportunity. The kind of recognition that reflects what happens when a model actually works.
We are a nationwide company that honors God, strengthens the family, and creates financial wealth for everyone involved.
If this is the opportunity you have been looking for, claim your market at opportunity.n2co.com.
Offices: Irving, Texas 75063, US
Provides local marketing opportunities to businesses throughout the U.S. A nationwide company that cares for its people.Building a strong sense of community.print publicationsdigital mediaadvertising niche medialocal mediaand local advertisingPublishing