Saint Croix District, United States Virgin Islands, United States · On-site
$18/hr–$20/hr
Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive t…
Skills: Written Communication, Oral Communication, Case Management, Conflict Resolution, Computer Literacy
Las Vegas, Nevada, United States · On-site
Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive t…
Skills: Residential Real Estate Management, Leasing, Property Administration, Conflict Resolution, Organizational Skills
San Diego, California, United States · On-site
$29/hr–$30/hr
Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive t…
Skills: HVAC Repair, Electrical Repair, Plumbing, Carpentry, Painting
Boulder, Colorado, United States · On-site
Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive t…
Skills: Plumbing, Electrical Repair, Carpentry, Painting, Appliance Repair
New York, New York, United States · On-site
Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive t…
Skills: Residential Real Estate Management, Leasing, Property Administration, Conflict Resolution, Organizational Skills
Deanville, West Virginia, United States · On-site
$17/hr–$18/hr
Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive t…
Skills: Plumbing, Electrical Repair, Carpentry, Painting, Appliance Repair
Greenville, South Carolina, United States · On-site
$18/hr–$20/hr
Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive t…
Skills: Plumbing, Electrical Repair, Carpentry, Painting, Appliance Repair
Tupelo, Mississippi, United States · On-site
Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive t…
Skills: Plumbing, Electrical Repairs, Carpentry, Painting, Appliance Repair
Camden, New Jersey, United States · On-site
$24/hr–$27/hr
Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive t…
Skills: Full Cycle Accounts Payable, Data Entry, GL Coding, Expense Report Auditing, Vendor Reconciliation
Stanwood, Washington, United States · On-site
$23/hr–$25/hr
Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive t…
Skills: Carpentry, Plumbing, Electrical Repair, Painting, HVAC
Brownsville, Pennsylvania, United States · On-site
$17/hr–$19/hr
Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive t…
Skills: Plumbing, Electrical Repair, Carpentry, Painting, Appliance Repair
Brownsville, Pennsylvania, United States · On-site
$22/hr–$24/hr
Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive t…
Skills: Carpentry, Plumbing, Electrical Repair, Painting, HVAC
Oakmont, Pennsylvania, United States · On-site
$16/hr–$17/hr
Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive t…
Skills: Plumbing, Electrical Repair, Carpentry, Painting, Appliance Repair
Chicago, Illinois, United States · On-site
Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive t…
Skills: Residential Real Estate Management, Leasing, Property Administration, Conflict Resolution, Organizational Skills
Philadelphia, Pennsylvania, United States · On-site
Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive t…
Skills: Custodial Work, Grounds Maintenance, Light Repairs, Painting, Janitorial Services
Moore, Oklahoma, United States · On-site
$18/hr–$21/hr
Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive t…
Skills: Plumbing, Electrical Repair, Carpentry, Painting, Appliance Repair
Fort Belvoir, Virginia, United States · On-site
$29/hr–$35/hr
Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive t…
Skills: Team Leadership, Carpentry, Plumbing, Electrical Work, Painting
Tulsa, Oklahoma, United States · On-site
Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive t…
Skills: Marketing, Leasing, Customer Service, Communication, Organizational Skills
Richmond, Virginia, United States · On-site
Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive t…
Skills: Carpentry, Plumbing, Electrical Repair, Painting, HVAC
Camden, New Jersey, United States · On-site
$105k–$120k/yr
Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive t…
Skills: Executive Support, Project Management, AI Tool Integration, Calendar Management, Cross-functional Leadership
Saint Croix District, United States Virgin Islands, United States • On-site
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The Resident Services Coordinator tracks resident lease compliance and coordinates with case managers to resolve barriers to housing stability. They also monitor community safety, support victims of crime, and connect residents with educational and social service resources.
Requires a Bachelor's degree in human/social services or five years of commensurate experience in property management or community services. Previous experience working with affordable or public housing residents is mandatory.
Under the direction of the supervisor, assists senior managers and community managers in tracking resident non-lease compliance and related legal activity; works with residents and case managers to identify specific barriers to compliance and assists in determining targeted solutions. Supports site management by monitoring and tracking disruptive and/or criminal activity in the community and coordinates follow-up with appropriate agencies, provides support to residents who are victims of criminal activity on the site. Assists the Director with identification of community resources needed to develop the community as part of a sustainable urban neighborhood. Provides support for programs and activities on and occasionally away from the site.
1. Provides orientation to new residents. Reviews community policies and procedures related to lease compliance and reviews house rules.
2. Maintains a list of households at risk for non-lease compliance; works with property management and case managers to identify specific action plans.
3. Works directly with residents at risk for non-lease compliance, within the home if necessary, to assess progress on stated goals; updates property management of household progress on a weekly basis.
4. Monitors pest control extermination reports for the presence of housekeeping/hygiene issues. Assists residents who have confirmed pest control problems (bed bugs or chronic infestation).
5. Prepares a personalized extermination readiness checklist, with photos, for resident. Makes home visits to determine status of housekeeping and readiness for treatment. Repeats visits as needed to ensure compliance with instructions.
6. Maintains a log of pending legal cases and tracks legal activity. Coordinates the exchange of information among site management, CHA and legal counsel. Provides a weekly legal status summary to Community Managers.
7. Works with CHA and property management to coordinate criminal activity eviction (CAE) cases. Works with site managers to complete a monthly legal activity report and updates CHA on activity.
8. Participates in meetings to discuss and monitor resident progress in lease compliance and self-sufficiency.
9. Interviews new and renewing residents to identify their interests; obtains information on strengths and barriers to achievement of educational advancement and economic self-sufficiency.
10. Serves as the community’s point of contact for CPD and security contractors concerning criminal activity andthreats to safety.
11. Reviews security logs and incident reports to determine actionable items and communicate these to site management. Supports residents who are victims of crime on the property. Encourages reporting to authorities and coordinates the exchange of information.
12. Actively promotes programs offered by CHA and its contracted CSS providers and assists in recruiting residents for participation.
13. Actively promotes the use of community resources and educational opportunities. Encourages and in some cases initiates referrals to contracted providers and outside agencies.
14. Attends security meetings, area beat meetings and CAPS meetings.
15. Assists management in the distribution, collection and compilation of resident surveys. Coordinates the production and distribution of resident newsletters.
16. Documents community activities and events. Produces written summaries and photos that record events. Provides information to owners, managers, agencies and residents through email communication, web-site posting and special mailings.
Previous experience working with affordable or public housing residents is required.
Bachelor’s degree in human or social services, planning, or related field or five (5) years commensurate experience working with property management, social service or community service agencies.
Excellent written and oral communication skills.
Ability to remain focused in a demanding work environment; ability to continuously re-prioritize responsibilities. Ability to work directly with residents in a non-judgmental manner.Basic computer skills required to prepare documents, spreadsheets, and email communications; experience with publishing software a plus.
A proven ability to build productive professional working relationships with diverse individuals and groups.
The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
We know Michaels’ promise of lifting lives starts with our teammates, so making sure every single teammate is happy, healthy, and set up for a successful future is important to us. As part of our team, you will enjoy a competitive wage, a comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc., generous paid time off, a 401 (k) plan with a company match, and so much more. We believe in education – and in taking care of our own – so as an added incentive your children will be able to apply for the Michaels Employee Scholarship Program.
Michaels teammates make a difference in the lives of residents, colleagues, and the communities where we live and work every day. To learn more about the total rewards we offer please visit our website.
Come join our team. You’re going to love it here!
Communities That Lift Lives
The Michaels Organization is a national leader in residential real estate, with full service capabilities in development, property management, construction, acquisition & investment. We are committed to crafting comprehensive housing solutions and creating communities that Lift Lives.
Offices: 2 Cooper St, Camden, New Jersey 08102, US
Communities That Lift Lives
The Michaels Organization is a national leader in residential real estate, with full service capabilities in development, property management, construction, acquisition & investment. We are committed to crafting comprehensive housing solutions and creating communities that Lift Lives.
Offices: 2 Cooper St, Camden, New Jersey 08102, US
