Milan, Lombardy, Italy · On-site
La DoubleJ is looking for an experienced and passionate Floor Manager with a strong luxury retail background and a natural talent for building meaningful relationships with VIC and high-spending clients. This role is key…
Skills: Luxury Retail Management, VIC Relationship Management, Team Leadership, Clienteling, CRM Tools
Forte dei Marmi, Tuscany, Italy · On-site
We’re looking for an experienced and passionate Store Manager to join our team in Forte Dei Marmi, supporting one of TLG’s in-house brands. Responsibilities: Lead, motivate and develop the store team, fostering a positiv…
Skills: Team Leadership, Sales Performance Analysis, Clienteling, Luxury Retail Management, Inventory Management
Forte dei Marmi, Tuscany, Italy · On-site
We’re looking for a motivated, hands-on Client Advisor to join our team in Forte Dei Marmi, supporting one of TLG’s in-house brands. Responsibilities: Be an effective brand ambassador, ensuring clients are warmly welcome…
Skills: Clienteling, Customer Service, Brand Ambassadorship, Retail Sales, Interpersonal Skills
Milan, Lombardy, Italy · On-site
$30k–$35k/yr
We are looking for a Senior HR Administration Specialist to join our HR Admin team and support payroll and personnel administration activities for our digital and retail teams. The role combines operational payroll manag…
Skills: Multi-country Payroll, Italian Payroll, Personnel Administration, Advanced Excel, HRIS
Milan, Lombardy, Italy · On-site
$32k–$40k/yr
We are looking for a Senior HR Administration Specialist to join our HR Admin team and support payroll and personnel administration activities for our digital and retail teams. The role combines operational payroll manag…
Skills: Multi-country Payroll, Personnel Administration, Italian Labor Law, Advanced Excel, HRIS
Milan, Lombardy, Italy · On-site
We are currently looking for a strongly motivated individual to join our all-star, growing team in Milan. Are you passionate about digital and e-commerce? Be part of our Online Store Management team and play a key role i…
Skills: E-commerce Management, Digital Catalog Creation, Search And Sorting Optimization, KPI Analysis, Quality Assurance
Milan, Lombardy, Italy · On-site
$24k–$28k/yr
The Level Group is a leading global e-commerce partner for fashion and luxury brands. We are looking for a Treasury Accounting Specialist to join our Treasury team and support the daily treasury and banking accounting ac…
Skills: Bank Reconciliation, Treasury Operations, Cash Management, Accounting Principles, Microsoft Excel
Milan, Lombardy, Italy · On-site
JOB DESCRIPTION At La DoubleJ We’re THE hotspot for heart-lifting fashion, haute homeware and women and wellbeing brought to you with a twist, a wink and a smile. Our motto is “Raise Your Vibration” and everything we do …
Skills: Arabic Fluency, English Fluency, Luxury Client Relations, Personal Shopping, Sales Strategy
Milan, Lombardy, Italy · On-site
Export & Logistics Specialist – Internship (Stage) Our Milan-based lifestyle brand is seeking an Export & Logistics Specialist (Internship / Stage) to join our global Logistics team and become a fundamental support to da…
Skills: Export Logistics, Warehouse Management, Inventory Control, Shipping Documentation, B2B Shipments
Milan, Lombardy, Italy · On-site
SALES ADVISOR - Rinascente Milano La DoubleJ employees are Brand Ambassadors who embody Brand culture and values. They are passionate, kind and professionally committed. Ambassadors will engage with La DoubleJ high energ…
Skills: Clienteling, Customer Service, Sales Techniques, Brand Ambassadorship, Interpersonal Skills
New York, New York, United States · On-site
"With our company mission to “Raise Your Vibration” in mind, we are looking for individuals who share our commitment to and passion for spreading joy above all else. This ethos of support and celebration is woven through…
Skills: Visual Merchandising, Luxury Retail Sensibility, Attention To Detail, PowerPoint, Communication Skills
Milan, Lombardy, Italy · On-site
$38k–$45k/yr
We are currently seeking a highly motivated and experienced professional with top-notch expertise within the e-commerce industry to join our Online Store team in Milan as E-Commerce Coordinator. In this role, you will be…
Skills: E-commerce Management, Team Leadership, Strategic Planning, Commercial Planning, CMS Merchandising
Milan, Lombardy, Italy · On-site
$23k–$28k/yr
We are looking for an organized and detail-oriented HR Administration Support to join our HR Admin team in Milan. This is an exciting opportunity for someone passionate about HR operations and employee administration, wh…
Skills: HR Administration, Personnel Administration, Payroll Support, Italian Labor Law, Excel
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Lead and inspire the boutique sales team to ensure an exceptional customer experience and achieve commercial objectives. Build and maintain long-term relationships with Very Important Clients (VIC) through personalized services and exclusive events.
Proven experience as a Floor Manager or Team Leader within luxury fashion or premium retail is required. Candidates must possess strong leadership skills, a results-oriented mindset, and fluency in English.
La DoubleJ is looking for an experienced and passionate Floor Manager with a strong luxury retail background and a natural talent for building meaningful relationships with VIC and high-spending clients.
This role is key in driving the daily performance of the boutique, leading the sales team, elevating client experience and supporting the growth of our most valuable client base. The ideal candidate combines strong leadership skills with a client-centric mindset and a genuine passion for luxury fashion and lifestyle.
Lead and inspire the sales team, fostering a culture of excellence, hospitality and performance.
Ensure an exceptional and consistent customer experience in line with La DoubleJ values and standards.
Build, develop and maintain long-term relationships with VIC and top-spending clients.
Support and coach the team in clienteling activities and achievement of commercial objectives.
Monitor boutique performance and identify opportunities to drive business growth.
Organize private appointments, exclusive experiences and events dedicated to key clients.
Partner with Retail Management to implement commercial and customer engagement strategies.
Leverage CRM tools to monitor client activity and support loyalty-building initiatives.
Act as a brand ambassador and embody the values of La DoubleJ.
Deliver an elevated and highly personalized client experience.
Develop strong client relationships and foster long-term loyalty.
Support the team in driving sales performance through exceptional service.
Ensure outstanding after-sales service and customer care.
Lead by example and inspire the team to achieve ambitious goals.
Coach, motivate and support team development and performance.
Foster a collaborative, positive and high-performing environment.
Monitor KPIs and contribute to the achievement of store objectives.
Demonstrate strong problem-solving and decision-making skills.
Proven experience as a Floor Manager, Assistant Store Manager or Team Leader within luxury fashion or premium retail.
Strong experience managing and developing VIC and high-spending client relationships.
Excellent leadership, coaching and communication skills.
Results-oriented mindset with a strong focus on customer experience.
Ability to thrive in a fast-paced and evolving environment.
Fluent English is required; additional languages are considered a plus.
Passion for fashion, design and luxury lifestyle.
The opportunity to join a fast-growing international luxury brand.
A creative, entrepreneurial and dynamic environment.
The chance to play a key role in developing our VIC strategy and customer experience.
An international team with a strong focus on innovation, excellence and personal growth.
Permanent employment contract (CCNL Commercio).
If you are passionate about luxury retail, client relationships and team leadership, and would like to contribute to the growth of a unique brand such as La DoubleJ, we would love to hear from you.
Digital. To the next level.
Business, creativity, and technology converge within The Level Group, a leading global e-commerce partner that specializes in building and managing end-to-end online experiences for luxury, design, and fashion brands. Managed by a team with extensive fashion and design experience both online and offline, The Level Group brings together the most creative business people and most business-minded creative people under one roof to support brands that want to effectively build businesses online. Its brand-centric approach offers e-commerce solutions that fuse innovative technology and services with proprietary know-how, creativity, and industry expertise. The Level Group offers services across the entire e-commerce value chain, including end-to-end e-commerce capabilities (The Level Group), first-in-class digital production (Frank Studio), and cutting-edge marketing techniques (Bianca). These services include creativity & web design, web solution implementation, digital image & content production, logistics services, financial services, customer service, store management & operations and digital marketing. The Level Group is the e-commerce partner responsible for the online businesses of a growing portfolio of fashion and luxury brands, including Dolce & Gabbana, Vivienne Westwood, Stuart Weitzman, Aspesi, and Casadei. In addition to partnering with brands to manage their online stores, The Level Group owns and manages a portfolio of unique and multibranded businesses that includes Frankbros, LN-CC, Scarosso, and LaDoubleJ. The group also provides marketing and web design services to a diverse portfolio of leading brands such as Bershka, Intimissimi, Timex, and Esprit.
Offices: Piazza Arcole 4, Milan, MI 20143, IT · Via Cesare Beccaria, 14a, Catania, Sicily 95123, IT
Digital. To the next level.
Business, creativity, and technology converge within The Level Group, a leading global e-commerce partner that specializes in building and managing end-to-end online experiences for luxury, design, and fashion brands. Managed by a team with extensive fashion and design experience both online and offline, The Level Group brings together the most creative business people and most business-minded creative people under one roof to support brands that want to effectively build businesses online. Its brand-centric approach offers e-commerce solutions that fuse innovative technology and services with proprietary know-how, creativity, and industry expertise. The Level Group offers services across the entire e-commerce value chain, including end-to-end e-commerce capabilities (The Level Group), first-in-class digital production (Frank Studio), and cutting-edge marketing techniques (Bianca). These services include creativity & web design, web solution implementation, digital image & content production, logistics services, financial services, customer service, store management & operations and digital marketing. The Level Group is the e-commerce partner responsible for the online businesses of a growing portfolio of fashion and luxury brands, including Dolce & Gabbana, Vivienne Westwood, Stuart Weitzman, Aspesi, and Casadei. In addition to partnering with brands to manage their online stores, The Level Group owns and manages a portfolio of unique and multibranded businesses that includes Frankbros, LN-CC, Scarosso, and LaDoubleJ. The group also provides marketing and web design services to a diverse portfolio of leading brands such as Bershka, Intimissimi, Timex, and Esprit.
Offices: Piazza Arcole 4, Milan, MI 20143, IT · Via Cesare Beccaria, 14a, Catania, Sicily 95123, IT
