Westlake Village, California, United States · On-site
$41k–$66k/yr
About The Role: At Guitar Center, we believe in the power of music and the technology that supports it. With over 300 stores nationwide and a growing network of support centers, we’re committed to delivering a seamless e…
Skills: Technical Support, Customer Service, Windows, MacOS, Microsoft Office
Kansas City, Missouri, United States · On-site
PURPOSE OF THE JOB The purpose of this job is to see that instruments are processed into a saleable inventory status as soon as possible. This position handles receiving items into PRG locations, inventory placement, pic…
Skills: Inventory Management, Order Fulfillment, Guitar Assembly, Microsoft Office, Packaging
West Hartford, Connecticut, United States · On-site
The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a st…
Skills: Sales, Customer Service, Networking, Sales Presentations, Merchandising
Murfreesboro, Tennessee, United States · On-site
The purpose of this job is to consistently achieve individual sales goals to support the store's sales and profit objectives, provide superior customer service, and take on other senior-level responsibilities within a st…
Skills: Sales, Customer Service, Networking, Sales Presentations, Merchandising
City of Rochester, New York, United States · On-site
$18/hr–$23/hr
Join the Band: Retail Sr. Sales Rockstar Wanted! Are you a passionate musician with a talent for sales and leadership? We’re on the lookout for a new member to join our team of dynamic Sr. Sales Associates! Who We Are: A…
Skills: Sales, Leadership, Customer Engagement, Product Knowledge, Merchandising
Portage, Michigan, United States · On-site
Join the Band: Retail Sales Rockstar Wanted! Are you ready to turn your love for music into a retail experience like no other? We're on the lookout for a new member to join our team of dynamic Sales Associates! Who We Ar…
Skills: Retail Sales, Customer Engagement, Product Knowledge, Upselling, Cross-selling
Springfield, Missouri, United States · On-site
Why Guitar Center? Here’s just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your job after your tour…
Skills: Inventory Control, Shipping And Receiving, Cycle Counting, Merchandising, Cash Handling
Palmdale, California, United States · On-site
$22/hr–$33/hr
Ready to Lead the Stage? Become a Sales Rockstar at Guitar Center! Are you a passionate musician with a love for all things music? Do you thrive in a fast-paced, high-energy environment where you can inspire others and d…
Skills: Sales Leadership, People Development, Inventory Management, Labor Management, P&L Analysis
Harrisburg, Pennsylvania, United States · On-site
Join the Band: Retail Sales Rockstar Wanted! Are you ready to turn your love for music into a retail experience like no other? We're on the lookout for a new member to join our team of dynamic Sales Associates! Who We Ar…
Skills: Retail Sales, Customer Engagement, Upselling, Cross-selling, Product Knowledge
Wilmington, Delaware, United States · On-site
Join the Band: Retail Sales Rockstar Wanted! Are you ready to turn your love for music into a retail experience like no other? We're on the lookout for a new member to join our team of dynamic Sales Associates! Who We Ar…
Skills: Customer Engagement, Sales Targets, Upselling, Cross-selling, Product Knowledge
Huntsville, Alabama, United States · On-site
Why Guitar Center? Here’s just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your job after your tour…
Skills: Inventory Control, Shipping And Receiving, Cycle Counting, Merchandising, Cash Handling
Huntsville, Alabama, United States · On-site
Why Guitar Center? Here’s just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your job after your tour…
Skills: Guitar Repair, Luthier Skills, Customer Service, Instrument Maintenance, Warranty Repair
Alpharetta, Georgia, United States · On-site
Join the Band: Retail Sales Rockstar Wanted! Are you ready to turn your love for music into a retail experience like no other? We're on the lookout for a new member to join our team of dynamic Sales Associates! Who We Ar…
Skills: Customer Engagement, Sales Targets, Upselling, Cross-selling, Product Knowledge
Fountain Valley, California, United States · On-site
$19/hr–$24/hr
Join the Band: Retail Sr. Sales Rockstar Wanted! Are you a passionate musician with a talent for sales and leadership? We’re on the lookout for a new member to join our team of dynamic Sr. Sales Associates! Who We Are: A…
Skills: Sales, Leadership, Customer Engagement, Product Knowledge, Merchandising
Los Angeles, California, United States · On-site
$18/hr–$27/hr
Join the Band: Retail Sales Rockstar Wanted! Are you ready to turn your love for music into a retail experience like no other? We're on the lookout for a new member to join our team of dynamic Sales Associates! Who We Ar…
Skills: Customer Engagement, Sales Targets, Upselling, Cross-selling, Product Knowledge
Greenville, South Carolina, United States · On-site
Join the Band: Retail Sr. Sales Rockstar Wanted! Are you a passionate musician with a talent for sales and leadership? We’re on the lookout for a new member to join our team of dynamic Sr. Sales Associates! Who We Are: A…
Skills: Sales, Leadership, Customer Engagement, Product Knowledge, Merchandising
Danbury, Connecticut, United States · On-site
$16/hr–$25/hr
Join the Band: Retail Sales Rockstar Wanted! Are you ready to turn your love for music into a retail experience like no other? We're on the lookout for a new member to join our team of dynamic Sales Associates! Who We Ar…
Skills: Customer Engagement, Sales Targets, Upselling, Cross-selling, Product Knowledge
Syracuse, New York, United States · On-site
$16/hr–$24/hr
Pay Rate: $16.00/hr - $24.00/hr plus commission depending on background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any s…
Skills: Guitar Repair, Luthier Skills, Customer Service, Instrument Maintenance, Warranty Repair
Richmond, Virginia, United States · On-site
Join the Band: Retail Sales Rockstar Wanted! Are you ready to turn your love for music into a retail experience like no other? We're on the lookout for a new member to join our team of dynamic Sales Associates! Who We Ar…
Skills: Customer Engagement, Sales, Upselling, Cross-selling, Product Knowledge
Baton Rouge, Louisiana, United States · On-site
At Music & Arts, we provide the tools and support for you to focus on what matters most: teaching and inspiring students. With robust benefits, a commitment to innovation, and opportunities to grow your career, you’ll fi…
Skills: Music Teaching, Instrumental Proficiency, Curriculum Development, Student Mentorship, Parent Communication
Westlake Village, California, United States • On-site
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Serve as the first point of contact for IT support requests, troubleshooting Tier 1 hardware, software, and POS issues. Manage employee system access and coordinate hardware replacements across nationwide store locations.
Requires a High School Diploma or GED and at least 2 years of technical support experience or a CompTIA A+ certification. Proficiency in Windows, macOS, and Microsoft Office is essential, along with the ability to work a rotating on-call schedule.
About The Role:
At Guitar Center, we believe in the power of music and the technology that supports it. With over 300 stores nationwide and a growing network of support centers, we’re committed to delivering a seamless experience for musicians, associates, and partners alike. Our IT team plays a crucial role in ensuring our systems run smoothly and our teams remain connected.
We’re looking for a tech-savvy, customer-focused IT Support Technician Level 1 to join our Help Desk & End User Support Team. In this role, you’ll serve as the first point of contact for IT-related issues across Guitar Center’s nationwide operations. You'll provide front-line support, diagnose technical issues, and help keep our teams equipped and running smoothly.
What You'll Do:
What You'll Need:
Nice to Have:
Core Competencies:
Pay Rate: $41,000 - $66,450/yr. dependent on background and experience.
Disclaimer:
While this job description outlines primary responsibilities, it is not a comprehensive list of all tasks. Duties may change or new responsibilities may be assigned as business needs evolve.
Why Join Guitar Center Company?
For our employees who are musicians we offer the unique opportunity of gig leave, take time off to share your music with the world, and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Inclusive workplace: We are an Equal Opportunity Employer committed to diversity and fair hiring practices. If you need accommodation to apply due to disability, please email [email protected].
One company. Many ways to play. Our mission is to fill the world with music.
We exist so music can persist. Our family of brands has put more instruments into the hands of more people than anyone on the planet. Meet the family or, as we call them, The Guitar Center Company. Guitar Center. But there's more to us than guitars and basses. We carry all kinds of musical instruments, plus essentials like amplifiers, recording equipment, lighting, live sound, DJ gear, with services like lessons, rentals and repairs. How do we do it all? With the most talented group of music-loving Associates in the world. Guitar Center Professional is a network of account managers and engineers with direct access to the world’s best manufacturers. From personal studios to concert venues, we design and install custom audiovisual systems that exceed your expectations. Audio Visual Design Group (AVDG) meticulously designs, engineers, and installs next-gen audio, video, and lighting systems for homes and businesses around the globe. Their world-class technical staff brings the most incredible personal musical experience to everyone on the planet. Music & Arts believes deeply in the transformative power of music. Their collaboration with students, parents, and teachers includes providing lessons, rentals, repairs, plus all levels of band and orchestra sales and service. ------------- Please Be Advised - Recruitment Scams: we will only reach out to interview, make an offer of employment or conduct onboarding activities for candidates who have applied through our careers site. If you find a job posting on a third-party job site, such as LinkedIn, please know that a legitimate posting will direct you to our careers site to apply. When interviewing for a position, the candidate experience will include live interaction, such as a video conference or phone call, with a Recruiter and/or company employee(s). Be aware of suspicious recruitment activity. If you think you are a victim of an employment scam, please visit the Federal Trade Commission.
Offices: 5795 Lindero Canyon Rd., Westlake Village, CA 91362, US
One company. Many ways to play. Our mission is to fill the world with music.
We exist so music can persist. Our family of brands has put more instruments into the hands of more people than anyone on the planet. Meet the family or, as we call them, The Guitar Center Company. Guitar Center. But there's more to us than guitars and basses. We carry all kinds of musical instruments, plus essentials like amplifiers, recording equipment, lighting, live sound, DJ gear, with services like lessons, rentals and repairs. How do we do it all? With the most talented group of music-loving Associates in the world. Guitar Center Professional is a network of account managers and engineers with direct access to the world’s best manufacturers. From personal studios to concert venues, we design and install custom audiovisual systems that exceed your expectations. Audio Visual Design Group (AVDG) meticulously designs, engineers, and installs next-gen audio, video, and lighting systems for homes and businesses around the globe. Their world-class technical staff brings the most incredible personal musical experience to everyone on the planet. Music & Arts believes deeply in the transformative power of music. Their collaboration with students, parents, and teachers includes providing lessons, rentals, repairs, plus all levels of band and orchestra sales and service. ------------- Please Be Advised - Recruitment Scams: we will only reach out to interview, make an offer of employment or conduct onboarding activities for candidates who have applied through our careers site. If you find a job posting on a third-party job site, such as LinkedIn, please know that a legitimate posting will direct you to our careers site to apply. When interviewing for a position, the candidate experience will include live interaction, such as a video conference or phone call, with a Recruiter and/or company employee(s). Be aware of suspicious recruitment activity. If you think you are a victim of an employment scam, please visit the Federal Trade Commission.
Offices: 5795 Lindero Canyon Rd., Westlake Village, CA 91362, US
