Bengaluru, Karnataka, India · On-site
About the Role We are looking for a highly analytical MIS Analyst to support DriveX Direct Operations through reporting, business analytics, dashboard management, and process automation. The role will provide actionable …
Skills: MIS Reporting, Business Analytics, Dashboard Management, Process Automation, Excel
Bengaluru, Karnataka, India · On-site
About the Role DriveX Direct is looking for a passionate and experienced Trainer to build a high-performing Tele calling team. The Trainer will be responsible for onboarding new hires, delivering process and sales traini…
Skills: Training delivery, Coaching, Mentoring, Quality assurance, Call auditing
Shoolagiri, Tamil Nadu, India · On-site
Job Summary We are looking for an experienced and strategic Head of Parts Management - to drive the strategic and operational excellence of our spare parts management. This role involves refining our spare parts strategy…
Skills: Parts Management, Inventory Management, Strategic Planning, Vendor Development, ABC Analysis
Bengaluru, Karnataka, India · On-site
Role Overview We are looking for a Team Leader to manage and drive VAS sales (Retail Finance, RC Transfer, and other services) by leading a team of tele calling executives and maximizing revenue Key Responsibilities Mana…
Skills: Sales, Upselling, Team Leadership, Coaching, Objection Handling
Tiruporur, Tamil Nadu, India · On-site
Key Responsibilities: Customer Service Excellence: • Maintain a customer-centric approach and ensure a positive experience for all visitors to the showroom • Respond promptly to customer inquiries, complaints, and concer…
Skills: Customer Service, Sales Management, Inventory Management, Team Leadership, Performance Management
Bangalore South, Karnataka, India · On-site
Key Responsibilities: Customer Service Excellence: • Maintain a customer-centric approach and ensure a positive experience for all visitors to the showroom • Respond promptly to customer inquiries, complaints, and concer…
Skills: Customer Service, Sales Management, Inventory Management, Team Leadership, Performance Management
Hosur, Tamil Nadu, India · On-site
Role Overview The Parts Warehouse Manager is responsible for overseeing the incoming, storage, inventory control, and distribution of spare parts and components across multiple brands and models. This role ensures optimi…
Skills: Inventory Control, Warehouse Management, Supply Chain Management, ERP Systems, Team Leadership
Bengaluru, Karnataka, India · On-site
Role Overview We are looking for a data-driven Program Manager to sit at the high-visibility intersection of demand-supply planning, business intelligence and governance. The role is most suitable for strong analytical p…
Skills: Data Analytics, Business Intelligence, Supply Chain Planning, Excel, Google Sheets
Bengaluru, Karnataka, India · On-site
Role Summary The Rental Supervisor – Front End is responsible for ensuring a seamless customer experience at the hub across vehicle pick-up, drop-off, and day-to-day front-end rental operations. The role owns customer ha…
Skills: Customer Handling, Payment Reconciliation, KYC Verification, Fleet Management, Operational Reporting
Bengaluru, Karnataka, India · On-site
Service & Repairs Management · Plan & track Express & Periodic service, breakdown repairs, accident jobs, and refurb for all fleet -2Ws · Liaise with DriveX workshop, Authorized service centers / popup Service Staton for…
Skills: Service Management, Fleet Operations, Vendor Management, Technical Troubleshooting, Quality Control
Bengaluru, Karnataka, India · On-site
Role Summary: The Finance & Accounts Executive will be responsible for the complete end-to-end finance and accounting operations of a 2W rental business. The role involves managing the entire accounting lifecycle, includ…
Skills: Revenue Accounting, Accounts Payable, Accounts Receivable, Bank Reconciliation, General Ledger
Bengaluru, Karnataka, India · On-site
Job Overview: We are looking for a skilled Bike Mechanic to join our team! The ideal candidate will have hands-on experience in repairing multi-brand bikes, diagnosing issues efficiently, and ensuring high-quality servic…
Skills: Bike Repair, Diagnostics, Mechanical Troubleshooting, Electrical Systems, Routine Maintenance
Hosur, Tamil Nadu, India · On-site
Job Overview: We are looking for a skilled Bike Mechanic to join our team! The ideal candidate will have hands-on experience in repairing multi-brand bikes, diagnosing issues efficiently, and ensuring high-quality servic…
Skills: Bike Repair, Diagnostics, Mechanical Troubleshooting, Electrical Systems, Routine Maintenance
Bengaluru, Karnataka, India · On-site
About the role This isn't a passive, observation-only internship. You'll be embedded at the center of business and operations, acting as a key analytical support to the CEO. You'll gather, structure, and surface informat…
Skills: Data Analysis, Excel, Google Sheets, Business Modeling, Strategic Planning
Bengaluru, Karnataka, India · On-site
We are looking for a Tele caller Executive responsible for connecting buyers and sellers, facilitating meetings, and driving deal closures in a C2C vehicle marketplace. The role also involves pitching value-added service…
Skills: Communication, Persuasion, Negotiation, Objection Handling, Inside Sales
Hosur, Tamil Nadu, India · On-site
Role Overview: Own and grow the DriveX Parts business at Hosur — driving parts revenue, building a reliable supply chain, and establishing scalable processes for parts fulfilment, kitting, and warehouse operations. Reven…
Skills: Parts Management, Supply Chain Management, Inventory Control, Warehouse Management, Procurement
Bengaluru, Karnataka, India · On-site
Job Purpose Responsible to create a superior employee experience by enabling and co-working with the Lead HRBP in executing and delivering HR strategies and initiatives across all levels of the function/department. Key R…
Skills: Talent Acquisition, Workforce Planning, Performance Management System, Employee Engagement, Talent Management
Bengaluru, Karnataka, India · On-site
About the Role This is a high-ownership role for a finance professional who wants to move beyond bookkeeping and into the engine room of business strategy. You will own the planning, forecasting, and analytical infrastru…
Skills: Financial Modelling, Scenario Analysis, Business Partnering, AOP, Forecasting
Bengaluru, Karnataka, India · On-site
Role Overview The Retail Sales Agent will be responsible for converting ATV leads into successful online vehicle purchases on the DriveX Direct platform. This role involves engaging with potential buyers over the phone, …
Skills: Persuasion, Negotiation, Objection Handling, Online Purchase Guidance, Tele-sales
Bengaluru, Karnataka, India · On-site
Role Overview The Retail Sales Agent will be responsible for converting ATV leads into successful online vehicle purchases on the DriveX Direct platform. This role involves engaging with potential buyers over the phone, …
Skills: Tele-sales, Inside sales, Lead conversion, Persuasion, Negotiation
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The MIS Analyst will support operations through reporting, business analytics, dashboard management, and process automation. They are responsible for monitoring operational KPIs, tracking performance, and providing actionable insights to improve efficiency and productivity.
Candidates must hold a graduate degree in any discipline and possess 2–5 years of experience in MIS, reporting, or business analytics. Experience within contact center, marketplace, or e-commerce environments is preferred.
About the Role
We are looking for a highly analytical MIS Analyst to support DriveX Direct Operations through reporting, business analytics, dashboard management, and process automation. The role will provide actionable insights to improve productivity, conversion, customer experience, and operational efficiency.
Key Responsibilities
MIS & Reporting
• Prepare and publish daily, weekly, and monthly MIS reports and dashboards.
• Track and report agent-wise, city-wise, and process-wise performance across Seller Success, Retail, and Revenue operations.
• Monitor operational KPIs, productivity, SLA adherence, and target achievement.
• Perform Target vs. Achievement analysis and publish business performance reports.
Business Analytics
• Analyze operational data to identify trends, bottlenecks, and improvement opportunities.
• Monitor funnel health across Lead → Inspection → Listing → ATV → Visit → Retail and recommend corrective actions.
• Support monthly forecasting, capacity planning, and manpower planning.
• Generate business insights and ad-hoc analysis for leadership reviews.
Dashboard & Automation
• Build and maintain automated dashboards using Excel and Google Sheets.
• Automate recurring reports to reduce manual effort.
• Partner with Product and CRM teams to improve reporting and data visibility.
Performance Management
• Prepare agent and Team Leader performance scorecards.
• Calculate and validate monthly incentive payouts.
• Publish early warning reports for SLA breaches, KPI deviations, and operational risks.
Data Governance
• Ensure data accuracy through regular validation and audits.
• Maintain reporting standards and documentation.
Experience & Qualification
• Graduate in any discipline.
• 2–5 years of experience in MIS, Reporting, Business Analytics, or Operations Analytics.
• Experience in contact center, operations, marketplace, or e-commerce environments is preferred.
Key Performance Indicators (KPIs)
• MIS Accuracy & Timeliness
• Dashboard Automation
• Incentive Accuracy
• Target vs. Achievement Reporting
• Funnel Health & Conversion Reporting
• SLA & KPI Monitoring
• Data Accuracy
• Business Insights Delivered• Forecasting & Capacity Planning Accuracy
DriveX Mobility Pvt Ltd is India’s first fully integrated auto-tech platform for two-wheelers as good as new.
DriveX Mobility Pvt Ltd is India’s first fully integrated auto-tech platform in the pre-owned two-wheeler category that caters to the unique needs of customers in India. DriveX provides top-quality refurbished two-wheelers to its customers while making the buying experience easy and hassle-free. DriveX's unique value proposition extends beyond the simple sale of pre-owned two-wheelers. It revolves around three key strategies: technology-driven sourcing for scalability, a digital platform facilitating efficient pricing and vehicle discovery, and flexible ownership options achieved through strategic financing partnerships.
Offices: Lavelle Road, Bengaluru North, Karnataka 560001, IN · Chennai , IN · Kamaraj Road, Coimbatore North, Tamil Nadu, IN · Veli Street, Madurai Main, Poondhotam,, Madurai, Tamil Nadu, IN
DriveX Mobility Pvt Ltd is India’s first fully integrated auto-tech platform for two-wheelers as good as new.
DriveX Mobility Pvt Ltd is India’s first fully integrated auto-tech platform in the pre-owned two-wheeler category that caters to the unique needs of customers in India. DriveX provides top-quality refurbished two-wheelers to its customers while making the buying experience easy and hassle-free. DriveX's unique value proposition extends beyond the simple sale of pre-owned two-wheelers. It revolves around three key strategies: technology-driven sourcing for scalability, a digital platform facilitating efficient pricing and vehicle discovery, and flexible ownership options achieved through strategic financing partnerships.
Offices: Lavelle Road, Bengaluru North, Karnataka 560001, IN · Chennai , IN · Kamaraj Road, Coimbatore North, Tamil Nadu, IN · Veli Street, Madurai Main, Poondhotam,, Madurai, Tamil Nadu, IN
