United States · Remote OK
$78k–$129k/yr
The RN Case Manager plays a critical role in delivering Cigna’s whole‑person health strategy by serving as a trusted advocate and clinical partner for customers, families, and caregivers. This role focuses on care coordi…
Skills: Case management, Oncology, Care coordination, Clinical judgment, Motivational interviewing
Hyderabad, Telangana, India · Hybrid
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Arapahoe County, Colorado, United States · Hybrid
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Kuala Lumpur, Malaysia · On-site
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New Jersey, United States · Remote OK
$79k–$132k/yr
As a Business Analytics Lead Analyst supporting Dental Economics, you will leverage data, analytics, and market intelligence to drive informed business decisions that support affordable network growth and enhanced custom…
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Dubai, Dubai, United Arab Emirates · On-site
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Hyderabad, Telangana, India · On-site
The job profile for this position is HIH - Cyber Security Senior Advisor, which is a Band 4 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive…
Skills: Offensive security, Red teaming, Purple teaming, Adversary emulation, Python
United States · Remote OK
$78k–$130k/yr
Summary: The Clinical Analyst serves as a specialized operational and strategic support partner within Commercial Clinical Strategy, translating client clinical program requests into executable clinical deliverables and …
Skills: Analytical skills, Problem-solving, Clinical modeling, Financial modeling, Reporting
Austin, Texas, United States · Remote OK
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Bangalore North, Karnataka, India · On-site
The job profile for this position is Account Installation Representative, which is a Band 1 Professional Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to he…
Skills: Account Installation, Billing Setup, Database Loading, Microsoft Excel, Vlookup
Hyderabad, Telangana, India · On-site
Position Overview Evernorth, a leading health services organization, seeks highly qualified data engineers and developers to join our Data and Analytics team. In this position, you will collaborate closely with your deve…
Skills: Python, Databricks, SQL, Unix, AWS
Bloomfield, Connecticut, United States · Hybrid
The job profile for this position is Business Analytics Senior Advisor, which is a Band 4 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive t…
Skills: SQL, Data Manipulation, Python, R, Statistical Methods
Hyderabad, Telangana, India · On-site
The job profile for this position is HIH - Software Engineering Senior Analyst, which is a Band 3 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible …
Skills: Machine Learning, Python, PySpark, Spark, Scala
Bangalore North, Karnataka, India · Hybrid
About Cigna Healthcare Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and pa…
Skills: HR Operations, Employee Lifecycle Support, HR Analytics, Reporting, Workday
Hyderabad, Telangana, India · On-site
The job profile for this position is HIH - Software Engineering Manager, which is a Band 4 Management Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help …
Skills: GenAI, Databricks, Python, Pyspark, AWS
Bloomfield, Connecticut, United States · Remote OK
$204k–$339k/yr
The job profile for this position is Operations Managing Director, which is a Band 6 Management Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of…
Skills: Strategic leadership, Operational excellence, Data governance, Pricing administration, Contract administration
Dubai, Dubai, United Arab Emirates · On-site
Project Manager/ KSA Epic Delivery OwnerMEA Transformation Office Project Manager/Epic Delivery Owner – Job Description The Epic Delivery Owner (EDO) plays a critical role in ensuring the successful delivery of strategic…
Skills: Project Management, Epic Delivery, Scaled Agile Framework, SAFe, Cross-functional Leadership
Singapore, Singapore · On-site
The job profile for this position is Human Resources Senior Analyst, which is a Band 3 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to h…
Skills: HR Operations, Payroll, People Analytics, Employee Relations, Data Analysis
Bloomfield, Connecticut, United States · Remote OK
$116k–$194k/yr
The job profile for this position is Clinical Program Senior Advisor, which is a Band 4 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to …
Skills: Value-based care, Project management, Strategic planning, Stakeholder management, Data analytics
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The Case Manager coordinates whole-person health by developing individualized care plans and collaborating with providers to improve patient outcomes. They also engage with customers through various digital channels to navigate the healthcare system and document interventions in medical management systems.
Candidates must hold an active, unrestricted Registered Nurse (RN) license and possess at least two years of full-time direct patient care experience. Proficiency in Microsoft Office tools and strong clinical judgment are required, with oncology experience preferred.
The RN Case Manager plays a critical role in delivering Cigna’s whole‑person health strategy by serving as a trusted advocate and clinical partner for customers, families, and caregivers. This role focuses on care coordination, customer engagement, and health navigation to improve outcomes and deliver exceptional customer experience.
The Case Manager demonstrates Cigna’s Care Solutions cultural beliefs, acting with accountability, collaboration, compassion, and innovation in support of both customer needs and business objectives.
Partner with customers to assess needs, develop individualized care plans, and document interventions and outcomes in Cigna medical management systems.
Collaborate with customers and providers to establish goals, interventions, and evidence‑based plans of care.
Apply motivational interviewing, behavior change strategies, and shared decision‑making to drive engagement and improved health outcomes.
Empower customers to effectively navigate the healthcare system and communicate with providers.
Coordinate care across customers, caregivers, providers, and internal partners via phone and digital channels (email, text, chat).
Collaborate with interdisciplinary teams—including pharmacists, nutritionists, behavioral clinicians, Medical Directors, and Medical Management programs—to support whole‑person health.
Track, analyze, and document daily activity, volume, and outcomes to support performance and quality goals.
Follow established policies, procedures, and Case Management performance measures.
Efficiently navigate multiple systems and applications in a fast‑paced, customer‑focused environment.
Complete required training and maintain clinical knowledge, licensure, and certifications.
Active, unrestricted Registered Nurse (RN) license in your state of residency.
Minimum of two (2) years of full‑time direct patient care experience as an RN.
Specialty case management experience, with ONCOLOGY experience preferred for specialty roles.
Ability to obtain a URAC‑recognized Case Management certification within four (4) years of hire.
Strong clinical judgment with the ability to assess risk, prioritize care, and act decisively.
Excellent verbal and written communication skills across phone and digital platforms.
Proficiency in Microsoft Word, Excel, Outlook, and online research tools.
Demonstrated ability to resolve conflict, collaborate across teams, and interact with diverse populations.
Strong organizational skills, adaptability, and comfort managing multiple complex cases simultaneously.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
The Cigna Group is a global health company committed to creating a better future built on the vitality of every individual and every community. We relentlessly challenge ourselves to partner and innovate solutions for better health. The Cigna Group includes products and services marketed under Cigna Healthcare, Evernorth Health Services or its subsidiaries. The Cigna Group maintains sales capabilities in more than 30 countries and jurisdictions, and has more than 190 million customer relationships around the world.
Offices: 900 Cottage Grove Rd, Bloomfield, Connecticut 06002, US
The Cigna Group is a global health company committed to creating a better future built on the vitality of every individual and every community. We relentlessly challenge ourselves to partner and innovate solutions for better health. The Cigna Group includes products and services marketed under Cigna Healthcare, Evernorth Health Services or its subsidiaries. The Cigna Group maintains sales capabilities in more than 30 countries and jurisdictions, and has more than 190 million customer relationships around the world.
Offices: 900 Cottage Grove Rd, Bloomfield, Connecticut 06002, US
