Lobby Concierge / Front Desk Associate (All Shifts)
New York, New York, United States · On-site
$22/hr–$30/hr
Mid level
Lobby Concierge / Front Desk Associate (All Shifts) Brodsky Organization – Luxury Residential New York, NY Position Overview The Brodsky Organization is seeking experienced, highly polished Lobby Staff to join our …
Skills: Customer Service, Interpersonal Skills, Microsoft Office, BuildingLink, Property Management Systems
The Brodsky Organization is a third-generation New York family owned and managed business that has successfully developed and managed residential and commercial properties in Manhattan and Brooklyn for over sixty years. …
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$22/hr–$30/hr
Full-time
Benefits as offered by 32BJ
Posted 34d ago
~40 hrs/week
Responsibilities
Serve as the primary point of contact for residents and guests, providing a professional welcome and managing front desk operations. Responsibilities include monitoring lobby activity, handling packages, and resolving resident concerns promptly.
Requirements
Candidates must have prior experience in luxury residential, hotel, or high-end hospitality environments. Proficiency in Microsoft Office and property management software like BuildingLink is preferred, along with flexible availability for all shifts.
Full job description
Lobby Concierge / Front Desk Associate (All Shifts)
Brodsky Organization – Luxury Residential New York, NY
Position Overview
The Brodsky Organization is seeking experienced, highly polished Lobby Staff to join our team at one of our premier luxury high-rise residential properties in New York City.
The Lobby Staff Member is the first point of contact for residents and visitors. The ideal candidate delivers exceptional service, anticipates resident needs, and maintains a professional presence at all times. This position requires prior experience in luxury residential or hospitality environments.
Key Responsibilities
Provide a warm, professional welcome to residents, guests, and vendors, ensuring a seamless arrival experience.
Manage front desk operations, including phones, inquiries, and resident requests.
Monitor lobby activity, visitor access, and maintain accurate logs in accordance with building security procedures.
Opening the door for residents and guests and assisting with packages or luggage.
Receive, log, and distribute packages.
Enforce house rules and support management with resident and vendor matters
Respond to and resolve resident concerns promptly and professionally.
Qualifications
Experience in luxury residential, hotel, or high-end hospitality environments required
Exceptional customer service and interpersonal skills with a polished, professional demeanor
Experience with Microsoft Office and BuildingLink or similar property management systems preferred
Flexible availability to workday, evening, and overnight shifts, including weekends and holidays.
Compensation
$22.00 - $30.77 per hour, commensurate with experience and 32BJ wage rates
Benefits as offered by 32BJ
Ideal Candidate
Experienced in Luxury Residential coop/Condo lobby operations
Polished and service-focused with strong attention to detail
Proactive and intuitive—anticipates needs before they are asked
Reliable, discreet, and highly professional
Committed to delivering a consistently exceptional resident experience
Related keywords
Luxury ResidentialHospitalityConciergeFront DeskBuildingLinkProperty Management32BJResident ServicesVisitor AccessHigh-Rise ResidentialNew York City
The Brodsky Organization is one of Manhattan's most established developers, owners, and managers of residential and commercial spaces in New York City.
The Brodsky Organization's relationship with its residents is the foundation of its success. Every element of building life is supported by a dedicated and attentive management team. The Brodsky Organization offers intelligently designed apartments, many with breathtaking views, located in some of the most desirable neighborhoods in Manhattan and Brooklyn.
The company has developed over 10,000 apartments in more than 85 rental, condominium and co-op buildings. The portfolio ranges from charming brownstones, to renovated pre-war doorman buildings, to newly constructed high-rises with extensive building amenities. The neighborhoods span from West and Greenwich Village to Chelsea, Midtown West to Morningside Heights, Midtown East to Carnegie Hill, and Downtown Brooklyn to Prospect Heights.
Offices: 400 W. 59th Street, 3rd Fl., New York, New York 10019, US
Real Estate DevelopersCommercial & Mixed Use Spacesand Owner & Managers of Luxury Rental & Condominium apartmentsReal Estate InvestmentProfessional ServicesReal Estate
The Brodsky Organization is one of Manhattan's most established developers, owners, and managers of residential and commercial spaces in New York City.
The Brodsky Organization's relationship with its residents is the foundation of its success. Every element of building life is supported by a dedicated and attentive management team. The Brodsky Organization offers intelligently designed apartments, many with breathtaking views, located in some of the most desirable neighborhoods in Manhattan and Brooklyn.
The company has developed over 10,000 apartments in more than 85 rental, condominium and co-op buildings. The portfolio ranges from charming brownstones, to renovated pre-war doorman buildings, to newly constructed high-rises with extensive building amenities. The neighborhoods span from West and Greenwich Village to Chelsea, Midtown West to Morningside Heights, Midtown East to Carnegie Hill, and Downtown Brooklyn to Prospect Heights.
Offices: 400 W. 59th Street, 3rd Fl., New York, New York 10019, US
Real Estate DevelopersCommercial & Mixed Use Spacesand Owner & Managers of Luxury Rental & Condominium apartmentsReal Estate InvestmentProfessional ServicesReal Estate