Ontario, New York, United States · On-site
$80k–$120k/yr
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
Skills: Leadership, Budget Management, KPI Tracking, Performance Coaching, Customer Experience Management
Buffalo Grove, Illinois, United States · On-site
$15/hr–$19/hr
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
Skills: Customer Service, Attention To Detail, Multitasking, Vehicle Cleaning, Facility Maintenance
Winston-Salem, North Carolina, United States · On-site
$50k–$100k/yr
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
Skills: Collision Estimating, Damage Appraisal, Customer Service, Insurance Compliance, Mitchell Estimating System
Tonawanda, New York, United States · On-site
$16/hr–$19/hr
Tonawanda, New York We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future. Job Desc…
Skills: Customer Service, Attention To Detail, Vehicle Detailing, Time Management, Facility Maintenance
Saint Robert, Missouri, United States · On-site
$24/hr–$33/hr
MO St Robert - 139021 We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future. Job De…
Skills: Vehicle Assessment, Body Repair, Disassembly and Reassembly, Cost Estimation, Frame Realignment
Douglasville, Georgia, United States · On-site
$23/hr–$32/hr
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
Skills: Color Matching, Vehicle Refinishing, Paint Mixing, Collision Repair, Hazardous Waste Disposal
Florence, South Carolina, United States · On-site
$50k–$100k/yr
SC Florence - 154032 We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future. Job Des…
Skills: CCC1 Estimating System, Damage Appraisal, Customer Service, Insurance Compliance, Repair Planning
Nashville, Tennessee, United States · On-site
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
Skills: Vehicle Disassembly, Body Repair, Chassis Realignment, Welding, Painting
Yukon, Oklahoma, United States · On-site
$68k–$97k/yr
OK Yukon-Ranchwood Blvd - 150024 We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your fut…
Skills: Leadership, Budget Management, KPI Tracking, Performance Coaching, Customer Experience Management
Seattle, Washington, United States · On-site
$28/hr–$34/hr
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
Skills: Vehicle Disassembly, Vehicle Reassembly, Body Repair, Chassis Realignment, Frame Repair
London, Ontario, Canada · On-site
$90k–$140k/yr
Company: Assured Automotive Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At Assured Automotive, our teams work to provide the elite infrastructure and supportive environment you need to Be the B…
Skills: Vehicle Disassembly, Vehicle Reassembly, Structural Repair, Non-structural Repair, MIG Welding
Paducah, Kentucky, United States · On-site
$18/hr–$20/hr
KY Paducah - 130012 We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future. Job Desc…
Skills: Parts Management, Customer Service, Inventory Control, Vendor Management, Multi-tasking
Kingsport, Tennessee, United States · On-site
TN Kingsport - 156025 We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future. Job De…
Skills: Vehicle Assessment, Body Repair, Chassis Realignment, Welding, Painting
Fishers, Indiana, United States · On-site
$16/hr–$19/hr
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
Skills: Customer Service, Administrative Support, Multitasking, Attention To Detail, Oral Communication
Las Vegas, Nevada, United States · On-site
$55k–$78k/yr
Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you …
Skills: Damage Appraisal, Customer Service, Insurance Compliance, Repair Planning, Computer Skills
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The General Manager is responsible for leading the day-to-day operations of the collision center to ensure high-quality customer experiences and the achievement of KPIs. Key duties include managing budgets, coaching team members, and overseeing facility maintenance and safety compliance.
Candidates must have post-secondary education and proven leadership experience within a collision repair environment or a similar role. Required abilities include strong communication skills, attention to detail, and the capacity to motivate others through effective coaching.
Built with Intent. Driven by YOU.
At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.
Ready to grow with a team that’s built for your success? Apply today.
Our Commitment:
The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.
Job Description:
The General Manager’s primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures. The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI’s and insurance metrics are met. They are responsible to coach and empower each team member’s performance and success in their individual roles. The General Manager will promote and maintain the highest quality standards of professionalism in serving all customers, and the General Manager plays a pivotal role in the success of the customer’s experience by ensuring they are working in alignment with all team members. General Managers are committed to leading by example at all times.
Ensure consistent execution of WOW (Wow Operating Way) plan.
Prepare and manage the annual and monthly operating budget of the collision center.
Forecast, target and track monthly sales, profit and expense objectives.
Deliver formal annual performance reviews and informal monthly performance reviews.
Monitor and maintain all A/P and A/R relating to the Collision Center.
Maintain a clean and organized repair facility at all times.
Monitor all maintenance required for all shop equipment, including the paint booth
Provide training for all staff as necessary
Ensure all staff wear proper safety gear and adhere to dress code.
Open and close the facility daily as per established procedures.
Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates
Manage all estimates to ensure labor mix is within established standards. Manage store capacity.
Lead and manage all repair facility personnel.
Facilitate monthly Health & Safety and staff meetings . Attend monthly managers meetings.
Attend training, information sessions and workshops recommended by Senior Leadership Team.
Store CSI performance review and follow up within 24 hours.
Post-Secondary Education or equivalent.
Proven leadership experience in a collision repair environment or similar role.
Attention to detail and a high degree of accuracy.
Ability to consistently demonstrate a successful client experience
Communicate clearly both verbally and in writing.
Ability to motivate others utilizing effective coaching tools and management skills.
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:
Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Voluntary Daily Pay option available
About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
$80,000 - $120,000+ / Year
Compensation is commensurate with skill, education, and experience
#INDNORTH
Boyd Group Services Inc. (”BGSI”) is a Canadian corporation and controls the Boyd Group Inc. and its subsidiaries. BGSI shares trade on the Toronto Stock Exchange under the symbol BYD. The Boyd Group Inc. (the “Company”) is one of the largest operators of non-franchised collision repair centers in North America in terms of number of locations and sales. The Company currently operates locations in Canada under the trade names Boyd Autobody & Glass and Assured Automotive, as well as in the U.S. under the trade name Gerber Collision & Glass. In addition, the Company is a major retail auto glass operator in the U.S. with operations under the trade names Gerber Collision & Glass, Glass America, Auto Glass Service, Auto Glass Authority and Autoglassonly.com. The Company also operates a third party administrator Gerber National Claim Services (“GNCS”) that offers glass, emergency roadside and first notice of loss services.
Offices: 1745 Ellice Ave, Unit C1, Winnipeg, Manitoba R3H 1A6, CA
Boyd Group Services Inc. (”BGSI”) is a Canadian corporation and controls the Boyd Group Inc. and its subsidiaries. BGSI shares trade on the Toronto Stock Exchange under the symbol BYD. The Boyd Group Inc. (the “Company”) is one of the largest operators of non-franchised collision repair centers in North America in terms of number of locations and sales. The Company currently operates locations in Canada under the trade names Boyd Autobody & Glass and Assured Automotive, as well as in the U.S. under the trade name Gerber Collision & Glass. In addition, the Company is a major retail auto glass operator in the U.S. with operations under the trade names Gerber Collision & Glass, Glass America, Auto Glass Service, Auto Glass Authority and Autoglassonly.com. The Company also operates a third party administrator Gerber National Claim Services (“GNCS”) that offers glass, emergency roadside and first notice of loss services.
Offices: 1745 Ellice Ave, Unit C1, Winnipeg, Manitoba R3H 1A6, CA
