What You'll Do: Welcome guests and visitors with a warm smile and a professional demeanor.Determine the reason for guests' visits and assist them accordingly.Handle check-ins, check-outs, and guest transactions efficient…
Skills: Customer service, Microsoft Office, Problem-solving, Communication, Cash handling
Philadelphia, Pennsylvania, United States · On-site
$17/hr
Entry level
National Aviation Services is looking for dependable, punctual and professional interior aircraft cleaners to help us clean planes at the PHL airport in Philadelphia, PA. We are an Equal Opportunity Employer, and we prom…
Who We Are The Facilities Group (TFG), headquartered in Tampa, FL, is the fastest-growing janitorial and facility services provider in the United States. With nearly $1 billion in revenue and a portfolio of 18 different …
Who We Are The Facilities Group of companies provide a comprehensive suite of janitorial and maintenance services to a variety of industries, including healthcare, education, logistics, finance, commercial, and industria…
Skills: Janitorial supervision, Team leadership, Floor care, Inventory management, Safety compliance
Who We Are The Facilities Group of companies provide a comprehensive suite of janitorial and maintenance services to a variety of industries, including healthcare, education, logistics, finance, commercial, and industria…
Skills: General cleaning, Vacuuming, Sweeping, Mopping, Restroom maintenance
Armed Security Officer Job Description United Security Services Inc. is looking for a part-time Armed Security Patrol Officer to join our team We are looking for team-oriented individuals who can contribute to a positive…
Skills: Patrolling, Surveillance, Incident Investigation, Reporting, Fire Safety
About Us: United Security delivers integrated security solutions for high-profile businesses, properties, and events. With nearly 100 years of experience, we’ve built a reputation as one of the most trusted and est…
Skills: Security operations, Staff scheduling, Team leadership, Operational management, Training and development
Who We Are: CSI International Inc, founded in 1989, provides integrated building services to clients in real estate, property management, pharmaceuticals, telecommunications, higher education, manufacturing, and insuranc…
Skills: GMP compliance, Manufacturing cleaning, Hard floor maintenance, Carpet maintenance, Standard Operating Procedures
Southern Shores, North Carolina, United States · On-site
$16/hr
Entry level
Who We Are: CSI International Inc, founded in 1989, provides integrated building services to clients in real estate, property management, pharmaceuticals, telecommunications, higher education, manufacturing, and insuranc…
Skills: Cleaning, Time management, Floor maintenance, Waste management, Safety compliance
Who we are: Welcome to Red River Sanitors, where we’ve been sweeping away the competition with impeccable janitorial services since 1963. As a proud, local business in the heart of Shreveport, we deliver top-tier c…
Who we are: Welcome to Red River Sanitors, where we’ve been sweeping away the competition with impeccable janitorial services since 1963. As a proud, local business in the heart of Shreveport, we deliver top-tier c…
Who We Are: CSI International Inc, founded in 1989, provides integrated building services to clients in real estate, property management, pharmaceuticals, telecommunications, higher education, manufacturing, and insuranc…
Who We Are: CSI International Inc, founded in 1989, provides integrated building services to clients in real estate, property management, pharmaceuticals, telecommunications, higher education, manufacturing, and insuranc…
Skills: Cleaning, Time management, Facility maintenance, Vacuuming, Sweeping
Who we are: Welcome to Red River Sanitors, where we’ve been sweeping away the competition with impeccable janitorial services since 1963. As a proud, local business in the heart of Shreveport, we deliver top-tier c…
Who We Are Since 2010, Total Facility Care (TFC) has provided detailed and comprehensive cleaning and maintenance services for our clients across Colorado and Nebraska. Our hardworking team of cleaning professionals prid…
Who We Are: CSI International Inc, founded in 1989, provides integrated building services to clients in real estate, property management, pharmaceuticals, telecommunications, higher education, manufacturing, and insuranc…
Skills: General cleaning, Floor maintenance, Vacuuming, Sweeping, Mopping
Who We Are The Facilities Group of companies provide a comprehensive suite of janitorial and maintenance services to a variety of industries, including healthcare, education, logistics, finance, commercial, and industria…
Moreno Valley, California, United States · On-site
$60k–$65k/yr
Mid level
Who We Are The Facilities Group of companies provide a comprehensive suite of janitorial and maintenance services to a variety of industries, including healthcare, education, logistics, finance, commercial, and industria…
Ypsilanti Charter Township, Michigan, United States · On-site
$16/hr
Entry level
Midwest Carpet Cleaning, a Servis Group Company, we provide a single source solution to our commercial and residential customers across the nation. Our dedication to quality service and our customers begins with the righ…
Full-Time Community Re-Entry Specialist (PM Shifts)
Columbus, Ohio, United States · On-site
$20/hr
Entry level
About Us Ohio Support Services (OSS) is a regionally recognized contract security service firm that provides the highest levels of customized security programs to corporate headquarters, industrial and distribution cente…
Skills: Security, Customer Service, Surveillance, First Aid, CPR
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$20/hr–$21/hr
Temporary
Posted 3d ago
~40 hrs/week
Responsibilities
The Front Desk Associate is responsible for managing guest check-ins, check-outs, and transactions while maintaining hotel security and inventory. They also provide concierge-style assistance, resolve guest complaints, and coordinate with housekeeping and maintenance departments.
Requirements
Candidates should possess strong interpersonal skills, proficiency in Microsoft Office, and the ability to remain calm under pressure. Previous experience in hospitality or customer service is preferred, along with the flexibility to work weekends and holidays.
Full job description
What You'll Do:
Welcome guests and visitors with a warm smile and a professional demeanor.
Determine the reason for guests' visits and assist them accordingly.
Handle check-ins, check-outs, and guest transactions efficiently and accurately.
Answer all incoming calls promptly and professionally, maintaining a positive attitude while assisting callers.
Transfer calls to appropriate departments or take and relay messages accurately.
Enter and update guest registration, billing, room assignments, and cancellations.
Handle guest requests such as making reservations, booking car services, and recommending local attractions.
Maintain and control room inventory and availability.
Possess knowledge of the hotel's credit policies, products, rates, and special programs.
Distribute guests' mail and packages.
Complete "bucket checks" during each shift.
Balance all departments' accounts and complete all required back-up documents.
Maintain security of guest keys and cash drawer; count and verify cash at the end of each shift.
Monitor guest accounts and notify a supervisor of any significant changes or suspicious activity.
Run a detailed shift audit and balance daily work to computer records.
Resolve guest requests and complaints in cooperation with appropriate departments.
Follow hotel emergency procedures and communicate guest and employee issues with MODs.
Maintain cleanliness and organization of the reception area.
Perform maintenance duties and coordinate with housekeeping and maintenance staff.
Other Duties:
Open and close the hotel as needed.
Perform special projects and other responsibilities as assigned.
Assist management with additional tasks as requested.
What You Bring:
Proficiency in Microsoft Office applications.
Strong people skills with a positive, outgoing, and naturally curious personality.
Ability to work collaboratively as part of a team.
Demonstrate proficiency with computers.
Ability to remain calm and courteous in demanding situations and exercise good judgment under pressure.
Strong problem-solving skills and the ability to handle obstacles in a professional manner.
Previous customer service or front desk experience in hospitality preferred.
Flexibility to work various shifts, including weekends and holidays.
United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it’s about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team 813-425-1985.
The Facilities Group National (TFG National) is a premier provider of comprehensive facilities management services, delivering unparalleled expertise and service across the United States, Guam, and Puerto Rico. Servicing over 30,000 locations nationwide, we offer a wide range of services, including janitorial, reactive maintenance, landscaping, snow removal, security, and more.
Our extensive network includes 14,000 W-2 employees, 3,500+ independent service providers, and 47 regional support offices, all dedicated to ensuring a seamless and enhanced customer experience. We serve over 20 diverse vertical markets, from retail, education and healthcare to logistics and aviation, leveraging cutting-edge technology to optimize performance and efficiency.
At TFG National, we are committed to helping businesses maintain safe, clean, and efficient environments, allowing them to focus on what they do best. Partner with us to elevate your facility's operations to the highest standard.
Offices: 1260 Glen Ave, Moorestown, New Jersey 08057, US
The Facilities Group National (TFG National) is a premier provider of comprehensive facilities management services, delivering unparalleled expertise and service across the United States, Guam, and Puerto Rico. Servicing over 30,000 locations nationwide, we offer a wide range of services, including janitorial, reactive maintenance, landscaping, snow removal, security, and more.
Our extensive network includes 14,000 W-2 employees, 3,500+ independent service providers, and 47 regional support offices, all dedicated to ensuring a seamless and enhanced customer experience. We serve over 20 diverse vertical markets, from retail, education and healthcare to logistics and aviation, leveraging cutting-edge technology to optimize performance and efficiency.
At TFG National, we are committed to helping businesses maintain safe, clean, and efficient environments, allowing them to focus on what they do best. Partner with us to elevate your facility's operations to the highest standard.
Offices: 1260 Glen Ave, Moorestown, New Jersey 08057, US