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Human Resources Officer-Texas Health Southlake

Are you looking for a rewarding career with family-friendly hours and top-notch benefits? We’re looking for qualified candidates like you to join our Texas Health family.

• Work location: Texas Health Southlake Hospital-Southlake, TX
• Core work hours: Monday-Friday 8:00a-5:00p.

Texas Health Southlake Hospital

Texas Health Southlake has served the community and surrounding areas of Grapevine, Colleyville, Trophy Club, Westlake, and Roanoke since opening in 2004. As Southlake's first hospital, our multi-specialty surgical facility features 18 surgical specialties with 17 inpatient suites, six observation suites, six operating rooms, and a 24/7 emergency department serving northeast Tarrant County.

We provide care in bariatrics, cardiology, colorectal surgery, ENT, general surgery, internal and family medicine, spine surgery, orthopedics, imaging services, and emergency care. Our spine surgery program performs more than 300 procedures annually, supported by pain management and physical therapy services at three locations.

Texas Health Southlake holds The Joint Commission Gold Seal of Approval for Advanced Certification in Spine Surgery. We received U.S. News and World Report's High Performing Hospital Award (2022-2023) for spinal fusion, hip fracture, and hip replacement procedures, and a 5-star rating from Becker's Hospital Review, one of only 18 hospitals in Texas with this distinction. Our facility earned the Pinnacle of Excellence Award for Patient Experience in outpatient services, employee engagement, physician engagement, and clinical quality performance.

 

Job Duties

Leadership/Operations Management: 
. Executive leadership for human resources, employee health, and other assigned areas. 
. Effectively mentors entity employees by providing coaching, guidance, and support to include delegation of responsibility within assigned areas and establishment of formal means of accountability to ensure achievement of established KPI's, objectives and related measurable results. 
. Regularly reports verbally or in written means to entity President and/or Regional HR Officer, the appropriate medical staff, Boards and other groups and organizations necessary on the professional service and financial activities of assigned areas. 
. Effectively projects workload, resource needs and manage budget for assigned responsibilities.

Strategy, Program and Business Development: 
. Participates in the development and implementation of strategic and operating initiatives; works in partnership with the entity President, Regional HR Officer, and other senior leaders to implement and monitor plans to ensure the current and future success of the entity. 
. Acts as central point of coordination regarding employee engagement, employee satisfaction, and other areas related to human capital growth and development. 

Continuous Improvement, Quality and Safety: 
. Provides individual and entity wide leadership in establishing a culture of safety and quality. 
. Promotes compliance with regulations and the rules of accrediting bodies by monitoring operations. 
. Ensures that organizational activities and operations are carried out in compliance with local, state, and federal regulations, laws governing business operations and requirements for accreditation agencies. 
. Develops and monitors entity workforce and employee safety metrics. 
. Reports on critical and ongoing trends and develops course corrections in collaboration with entity managers and leaders. 
. Manage and support processes for evaluating competencies and behaviors of entity workforce members. 
. Assess workforce capabilities and provide ongoing manager and staff education and on-boarding activities to ensure deployment of company principles behaviors, service and safety standards. 

Financial and Human Capital Management: 
. Participates in the development and implementation of capital and operating budgets, financial plans, and objectives for assigned areas. 
. Oversees financial performance of areas of responsibility and shares responsibility for overall labor management of the entity. 
. Manage/facilitate entity workforce planning including FTE budgeting, projecting yearly demand and capacity needs. 
. Collaborate with entity management and recruitment on strategies for closing gaps and anticipating long term needs. 

Employee Engagement and Employee Relations: 
. Act as thought leader and provide strategic management for workforce engagement, on boarding and training. 
. Manage all employee relations issues or provide leadership and direction to HR staff conducting investigations, responding to grievances, claims and/or complaints. 
. Provide coaching to managers on handling employee relations issues. 
. Act proactively in anticipating issues through metric analysis and other feedback indicators and respond promptly to all issues in accordance with company principals and behaviors.

Community Leadership: 
. Serves as an effective resource to various stakeholder, advisory, consumer and community groups. 
. Actively promotes a positive public image of entity/THR and responsive to the needs and desire of various stakeholders. 
. Develop and maintain positive working relationships with leadership at THR System Services and other key community hospitals. 
. Lead and/or manage project and change management best practices to ensure entity/THR initiatives are met.

 

Education
Bachelor's Degree Human Resources, Business, or relevant field required
Master's Degree Human Resources, Business, or relevant field preferred

Experience
6 years progressive Human Resource experience required, preferably in Human Resource Operations or Employee Relations
Human Resource leadership experience such as managing and/or implementing large scale or complex projects, and/or direct people management experience preferred.
Healthcare experience preferred

Licenses and Certifications (Any of the certifications below are required within two years of hire)
PHR - Professional in Human Resources 
SPHR - Senior Professional in Human Resources 
SHRM-CP - SHRM Certified Professional 
SHRM-SCP - SHRM Senior Certified Professional 
Other Nationally recognized HR related certification

Skills
Experience as an executive level leader in a highly complex organization. Ability to synthesize and interpret information and situation to create business solutions. Effective and persuasive interpersonal and communication skills to gather information, resolve problems, assess situations, coordinate projects and advise the entity leadership and VP of HR on broad issues. Demonstrated capability to interface and maintain effective relationships with entity leaders Ability to be a strategic planner with sound technical skills, analytical acumen, good judgment, and a strong business focus. Creative and strategic thinker with high ethical standards and professional image. Ability to educate and provide leadership in all aspects of day to day HR/Employee operations under demanding timeframes and crisis situations. Recognized as a team player and able to obtain results in highly matrixed organization, carry out corporate goals and programs to achieve results at assigned entity. Knowledge of HR systems, Microsoft office and project management.

 

Why Texas Health? 

At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve”.

As part of the Texas Health family and its 28,000+ employees, we’re one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.

Learn more about our culture, benefits, and recent awards. 

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