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Jobs at Tactical Rehabilitation Inc. (Now Hiring) — 1 open

Tactical Rehabilitation Inc. logoTactical Rehabilitation Inc.

Patient Care Specialist

Jacksonville, North Carolina, United States · On-site

$18/hr–$28/hr

Entry level

Description NOW HIRING: Patient Care Specialist I (PCS1) Jacksonville, NC Tactical Rehab | Full-Time Join a Team Dedicated to Helping Patients Live Better Tactical Rehab is seeking compassionate, motivated, and service-o…

Skills: Patient Education, Medical Equipment Fitting, Customer Service, Scheduling, Documentation

Tactical Rehabilitation Inc. logo

Patient Care Specialist

Tactical Rehabilitation Inc.

Jacksonville, North Carolina, United States • On-site

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Entry level

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  • $18/hr–$28/hr
  • Full-time
  • high school, associate degree, professional certificate
  • Medical Insurance, Dental Insurance, Vision Insurance, 401(k) Retirement Plan, Paid Time Off (PTO), Paid Holidays
  • Posted 13d ago
  • ~40 hrs/week

Responsibilities

Assist patients with the fitting and proper use of medical equipment while providing education on care and maintenance. Manage patient scheduling, equipment orders, and maintain clinical sanitation standards.

Requirements

Requires a High School Diploma or GED with strong communication and basic computer skills. Experience in healthcare, rehabilitation, or military communities is preferred.

Full job description

Description

NOW HIRING: Patient Care Specialist I (PCS1) Jacksonville, NC

Tactical Rehab | Full-Time

Join a Team Dedicated to Helping Patients Live Better

Tactical Rehab is seeking compassionate, motivated, and service-oriented individuals to join our growing team as a Patient Care

Specialist I (PCS1). This entry-level healthcare position offers an excellent opportunity to build a rewarding career while making a meaningful difference in the lives of our patients.

As a Patient Care Specialist, you will work directly with patients, assisting with medical equipment fittings, patient education, scheduling, and customer service. If you enjoy helping others, thrive in a team environment, and are committed to providing exceptional care, we encourage you to apply.

Key Responsibilities

  • Assist patients with fitting and proper use of medical equipment.
  • Process patient equipment orders and maintain accurate documentation.
  • Schedule appointments and provide outstanding customer service.
  • Educate patients on equipment use, care, and maintenance.
  • Maintain equipment cleanliness and sanitation standards.
  • Support inventory management and office operations.
  • Ensure compliance with company policies, safety standards, and healthcare regulations.

Qualifications

Required:

  • High School Diploma or GED
  • Strong communication and customer service skills
  • Basic computer proficiency
  • Ability to work closely with patients in a clinical setting

Preferred:

  • Associate degree
  • Healthcare, rehabilitation, fitness, medical office, or retail experience
  • Military service, military spouse, or familiarity with military communities

Compensation

$18.00–$28.00 per hour based on experience, qualifications, and location.

Benefits & Incentives

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Paid Time Off (PTO)
  • Paid Holidays
  • Sick Leave
  • Professional Development Opportunities
  • Employee Recognition Program
  • Uniform Stipend ($130)

Certification Bonus Program

Tactical Rehab invests in employee growth and professional development.

One-Time Certification Bonuses

  • Certified Medical Reimbursement Specialist (CMRS): $750
  • Certified Orthotic Fitter (COF): $750
  • Certified Pedorthist (CPED): $1,200
  • Certified Prosthetic Practice Manager (CPPM): $1,200
  • Human Resources Certification (HRCI or SHRM): $1,200

Ongoing Certification Stipends

Paid each pay period while certification remains active

Employees who maintain an active certification will receive the following stipend each pay period:

  • Certified Medical Reimbursement Specialist (CMRS): $86.67 per pay period
  • Certified Orthotic Fitter (COF): $86.67 per pay period
  • Certified Prosthetic Practice Manager (CPPM): $86.67 per pay period
  • Human Resources Certification (HRCI or SHRM): $86.67 per pay period
  • Certified Pedorthist (CPED): $173.34 per pay period

Career Advancement

Tactical Rehab is committed to promoting from within. Employees who demonstrate exceptional performance and obtain professional certifications may advance into higher-level patient care and leadership roles.

Veteran-Friendly Employer

Veterans, transitioning service members, military spouses, and military family members are strongly encouraged to apply.

Apply Today

If you are passionate about helping others and want to build a career with a company that values service, teamwork, and professional growth, we would love to hear from you.

Tactical Rehab – Restoring Mobility. Improving Lives. Supporting Those Who Serve.

Tactical Rehab is an Equal Opportunity Employer.

Related keywords

Patient CareMedical EquipmentOrthotic FitterPedorthistProsthetic Practice ManagementCMRSCOFCPEDCPPMHealthcare RegulationsClinical SettingRehabilitationTactical Rehab

About Tactical Rehabilitation Inc.

LinkedInVisit site

A national provider of durable medical equipment serving active duty military and their families.

Industry
Medical Equipment Manufacturing
Company size
11-50 employees
Headquarters
Jacksonville, North Carolina
LinkedIn followers
1,033

Tactical Rehabilitation is a full service DME company who’s mission is to serve those who serve our country. We provide the highest quality products and the highest level of service to active duty service members, veterans and their families. All of our products are battle tested having been used by service members deployed throughout the world. Our office staff is trained to provide the highest quality care and fit for patients and to be a resource for providers.

Offices: 2040 Wilmington Hwy, Jacksonville, North Carolina 28540, US · 953 Old Dixie Hwy, Vero Beach, Florida 32960, US · 6829 Fillyaw Rd, #102, Fayetteville, North Carolina 28303, US · 1911 N New Braunfels Ave, San Antonio, Texas 78208, US · 720 N Navy Blvd, Unit C, Pensacola, Florida 32507, US

Durable Medical EquipmentSole Support OrthoticsCustom OrthoticsArmy MedicineNavy MedicineTricareand Veteran BenefitsHealth CareMedical DeviceMedical
View all jobs at Tactical Rehabilitation Inc.

About Tactical Rehabilitation Inc.

LinkedInVisit site

A national provider of durable medical equipment serving active duty military and their families.

Industry
Medical Equipment Manufacturing
Company size
11-50 employees
Headquarters
Jacksonville, North Carolina
LinkedIn followers
1,033

Tactical Rehabilitation is a full service DME company who’s mission is to serve those who serve our country. We provide the highest quality products and the highest level of service to active duty service members, veterans and their families. All of our products are battle tested having been used by service members deployed throughout the world. Our office staff is trained to provide the highest quality care and fit for patients and to be a resource for providers.

Offices: 2040 Wilmington Hwy, Jacksonville, North Carolina 28540, US · 953 Old Dixie Hwy, Vero Beach, Florida 32960, US · 6829 Fillyaw Rd, #102, Fayetteville, North Carolina 28303, US · 1911 N New Braunfels Ave, San Antonio, Texas 78208, US · 720 N Navy Blvd, Unit C, Pensacola, Florida 32507, US

Durable Medical EquipmentSole Support OrthoticsCustom OrthoticsArmy MedicineNavy MedicineTricareand Veteran BenefitsHealth CareMedical DeviceMedical
View all jobs at Tactical Rehabilitation Inc.

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