Patient Services Representative II, Surgery Center
Santa Barbara, California, United States · On-site
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San Francisco, California, United States · On-site
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We are so glad you are interested in joining Sutter Health! Organization: CPMC-California Pacific Med Center - Mission Bernal Position Overview: Accountable for the assessment, coordination, delivery and evaluation of nu…
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Patient Services Representative II, Surgery Center
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$25/hr–$35/hr
Full-time
high school
Health Insurance, Comprehensive benefits package
Posted 6d ago
~40 hrs/week
Responsibilities
The Patient Services Representative serves as the primary point of contact for patients, managing check-in procedures, scheduling, and insurance verification. They are also responsible for maintaining accurate electronic health records and facilitating intake processes while ensuring patient privacy.
Requirements
Candidates must have a high school diploma or equivalent and at least one year of recent relevant experience. Proficiency in Microsoft Office and basic knowledge of insurance and billing procedures are required.
Full job description
We are so glad you are interested in joining Sutter Health!
Organization:
SC - Sansum Clinic
Position Overview:
Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department.
Job Description:
EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.
HS Diploma or equivalent education/experience
TYPICAL EXPERIENCE:
1 year of recent relevant experience.
SKILLS AND KNOWLEDGE:
Basic knowledge of insurance policies and procedures, as well as patient billing.
Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.
Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).
Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
Ensure the privacy of each patient’s Protected Health Information (PHI).
Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives.
Job Shift:
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday - Friday
Weekend Requirements:
As Needed
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $25.68 to $35.94 / hour
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
Sutter Health is a not-for-profit, people-centered healthcare system providing comprehensive care throughout California. Sutter Health is committed to innovative, high-quality patient care and community partnerships, and innovative, high-quality patient care. Today, Sutter Health is pursuing a bold new plan to reach more people and make excellent healthcare more connected and accessible. The health system’s 57,000+ staff and clinicians and 12,000+ affiliated physicians currently serve more than 3 million patients with a focus on expanding opportunities to serve patients, people and communities better. Sutter Health provides exceptional, affordable care through its hospitals, medical groups, ambulatory surgery centers, urgent care clinics, telehealth, home health and hospice services. Dedicated to transforming healthcare, at Sutter Health, getting better never stops.
Learn more about how Sutter Health is transforming healthcare at sutterhealth.org and vitals.sutterhealth.org.
Offices: 2200 River Plaza Drive, Sacramento, California 95833, US · 11815 Education Street, Auburn, California 95602, US · 300 Hospital Drive, Vallejo, California 94589, US · 2900 Chanticleer Ave, Santa Cruz, CA 95065, US · 350 Hawthorne Ave, Oakland, California 94609, US
Community-basednot-for-profit health careHealthand healthcareHospitalHealth CareNon ProfitMedicalEmergency Medicine
Sutter Health is a not-for-profit, people-centered healthcare system providing comprehensive care throughout California. Sutter Health is committed to innovative, high-quality patient care and community partnerships, and innovative, high-quality patient care. Today, Sutter Health is pursuing a bold new plan to reach more people and make excellent healthcare more connected and accessible. The health system’s 57,000+ staff and clinicians and 12,000+ affiliated physicians currently serve more than 3 million patients with a focus on expanding opportunities to serve patients, people and communities better. Sutter Health provides exceptional, affordable care through its hospitals, medical groups, ambulatory surgery centers, urgent care clinics, telehealth, home health and hospice services. Dedicated to transforming healthcare, at Sutter Health, getting better never stops.
Learn more about how Sutter Health is transforming healthcare at sutterhealth.org and vitals.sutterhealth.org.
Offices: 2200 River Plaza Drive, Sacramento, California 95833, US · 11815 Education Street, Auburn, California 95602, US · 300 Hospital Drive, Vallejo, California 94589, US · 2900 Chanticleer Ave, Santa Cruz, CA 95065, US · 350 Hawthorne Ave, Oakland, California 94609, US
Community-basednot-for-profit health careHealthand healthcareHospitalHealth CareNon ProfitMedicalEmergency Medicine