Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don’t just rent equipment – we fuel projects, power progress, and he…
Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don’t just rent equipment – we fuel projects, power progress, and he…
Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don’t just rent equipment – we fuel projects, power progress, and he…
Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don’t just rent equipment – we fuel projects, power progress, and he…
Proudly Canadian for over 70 years Who we are Stephenson’s Rental Services is a Canadian success story spanning over 70 years and 750 employees looking to expand our team with new diverse and talented individuals. We bel…
Skills: Customer service, Equipment rental, Communication, Teamwork, Problem solving
Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don’t just rent equipment – we fuel projects, power progress, and he…
Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don’t just rent equipment – we fuel projects, power progress, and he…
Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don’t just rent equipment – we fuel projects, power progress, and he…
Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don’t just rent equipment – we fuel projects, power progress, and he…
Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don’t just rent equipment – we fuel projects, power progress, and he…
Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don’t just rent equipment – we fuel projects, power progress, and he…
Skills: Equipment Maintenance, Inventory Cycle Counting, Loading And Unloading, Housekeeping, Customer Service
Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don’t just rent equipment – we fuel projects, power progress, and he…
Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don’t just rent equipment – we fuel projects, power progress, and he…
Skills: Equipment Cleaning, Inventory Cycle Counting, Loading And Unloading, Technical Troubleshooting, Customer Service
Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don’t just rent equipment – we fuel projects, power progress, and he…
Skills: Heavy Equipment Servicing, Electrical Troubleshooting, Hydraulic Systems Maintenance, Preventative Maintenance, Reading Schematics
Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don’t just rent equipment – we fuel projects, power progress, and he…
Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don’t just rent equipment – we fuel projects, power progress, and he…
Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don’t just rent equipment – we fuel projects, power progress, and he…
Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don’t just rent equipment – we fuel projects, power progress, and he…
Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don’t just rent equipment – we fuel projects, power progress, and he…
Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don’t just rent equipment – we fuel projects, power progress, and he…
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$23/hr–$25/hr
Full-time
high school
Paid time off, Health care, Dental care, Vision care, Life insurance, RRSP matching
Posted 1d ago
~40 hrs/week
Responsibilities
The Sales and Rental Associate is responsible for assisting customers with equipment rentals, product sales, and resolving service issues. They also manage in-store merchandising, inventory control, and coordinate with the yard team to ensure equipment is correctly staged.
Requirements
Candidates must have at least 2 years of experience in customer service or sales and a High School Diploma. A valid G Class Driver’s License and the ability to lift up to 50lbs are also required.
Full job description
Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don’t just rent equipment – we fuel projects, power progress, and help our customers get the job done right. Proudly serving customers in Alberta, Ontario, and Quebec by way of our values: Respect, Passion, Simplicity, Progressive Thinking and a Family Focus, we’re looking for hands-on and team-focused individuals who thrive in a fast-paced environment to join our family for the existing vacancy described below.
How you’ll contribute
TheSales and Rental Associate is all about helping customers – whether that’s selling products, taking orders, or resolving issues. It’s important to really listen, respond quickly, and show you care. We want every customer to have a good experience so we do our best to understand what they need and make sure they feel looked after. Responsibilities include:
Provide customer service and convert to sales by transferring product knowledge to customers. This includes explaining features and benefits, safe operating techniques, and promoting related accessories/products.
Probe for needs and match customer needs with Stephenson’s rental products and solutions.
Seek sales opportunities on a consistent basis.
Ensure every customer is treated in a fair and consistent manner and resolve issues as they arise.
Drive in-store merchandising initiatives. This includes pricing, inventory control, product placement, etc.
Follow all procedures related to the delivery and pick-up of products for customers.
Maintain all inventory control documents to preserve the integrity of the Rental Management computer system.
Assist in fleet management to ensure adequate inventory levels to meet customer needs.
With the Manager, monitor disputes, monthly billing, over-due accounts, invoicing, etc.
Participate in and ensure daily duties and responsibilities are complete.
Work with the yard team to ensure rentals are correctly staged and that return equipment inventories are correct.
Manage branch email inbox.
Other duties as assigned.
Health and Safety will always be the number one priority at Stephenson’s so every employee has the shared responsibility of keeping themselves and all others safe by following the Safety Commitments, PPE requirements and all SOPs and Policies as laid out by Stephenson’s and governing laws. Every Stephenson’s employee has a duty to report any unsafe working conditions and ensuring that they and their co-workers at all levels of work are wearing their PPE and following our SOPs and policies.
What you bring to the table
2 years of experience in customer service and/or direct customer sales.
High School Diploma or equivalent.
Valid G Class Driver’s License with clean abstract.
Must be able to lift up to 50lbs on a regular basis.
Excellent customer service and interpersonal communication skills.
Technical aptitude and ability to work independently with minimal supervision.
Proficient in Microsoft Office Suite.
Why you’ll love working here
Safety is our #1 priority
Competitive wages and bonus opportunities
Paid time off
Company paid benefits including health, dental and vision care
Life insurance and RRSP matching
Annual uniform and PPE allowance
Discounted gym membership and exclusive store discounts
Internal training, career development, mentorship, and apprenticeship options
A tight-knit team that treats you like family
We are thankful to all applicants, and will reach out to those that qualify. While our applicant tracking system has AI capability, it is not used to screen, assess, or select candidates.
Stephenson’s Rental Services is an equal opportunity employer that values diversity and inclusion in the workplace. We encourage all qualified applicants to apply, including people with disabilities. Accommodations are available upon request throughout the selection process.
Helping You Be Your Best | We make it happen, one project at a time.
Industry
Construction
Company size
501-1,000 employees
Founded
1954
Headquarters
Mississauga, Ontario
LinkedIn followers
4,006
Stephenson's is a fast-growing equipment rental services company that keeps simplicity and immediacy at the heart of everything we do. From our humble beginnings operating out of a residential garage in Welland Ontario to being at the forefront of some of the most iconic developments across Canada, we have been helping partners shape the landscape of cities across the markets we serve.
For over 70 years, Stephenson's has helped Canadians build Canada. Our team has worked closely with our customers to solve day-to-day problems. We have embraced the underdog status as multinationals continue to expand and disrupt the Canadian market. We pride ourselves on the deep and loyal relationships we have formed over the years and our reputation for “getting the job done right” when faced with challenges is what continues to set us apart.
We are relentlessly optimistic people. We intuitively know how to evaluate and prioritize each problem, and we take pride in getting unstuck. We firmly believe we can help our customers overcome anything, so they can be their best.
Offices: 6895 Columbus Road, Mississauga, Ontario L5T 2G9, CA
Construction Tool and Equipment RentalsNew and Used Equipment SalesTotal Fleet ManagementConstruction Heating SolutionsScaffolding and Edge ProtectionSafety and Equipment TrainingContractor SuppliesTemporary Fenceand Small Tool Service and RepairTraining
Helping You Be Your Best | We make it happen, one project at a time.
Industry
Construction
Company size
501-1,000 employees
Founded
1954
Headquarters
Mississauga, Ontario
LinkedIn followers
4,006
Stephenson's is a fast-growing equipment rental services company that keeps simplicity and immediacy at the heart of everything we do. From our humble beginnings operating out of a residential garage in Welland Ontario to being at the forefront of some of the most iconic developments across Canada, we have been helping partners shape the landscape of cities across the markets we serve.
For over 70 years, Stephenson's has helped Canadians build Canada. Our team has worked closely with our customers to solve day-to-day problems. We have embraced the underdog status as multinationals continue to expand and disrupt the Canadian market. We pride ourselves on the deep and loyal relationships we have formed over the years and our reputation for “getting the job done right” when faced with challenges is what continues to set us apart.
We are relentlessly optimistic people. We intuitively know how to evaluate and prioritize each problem, and we take pride in getting unstuck. We firmly believe we can help our customers overcome anything, so they can be their best.
Offices: 6895 Columbus Road, Mississauga, Ontario L5T 2G9, CA
Construction Tool and Equipment RentalsNew and Used Equipment SalesTotal Fleet ManagementConstruction Heating SolutionsScaffolding and Edge ProtectionSafety and Equipment TrainingContractor SuppliesTemporary Fenceand Small Tool Service and RepairTraining