United States · Remote Solely
ABOUT STEER HEALTH Steer Health is an AI-native healthcare engagement platform serving 109 organizations across 472+ locations and 19M+ patients. Our products — Luna AI (autonomous voice and outreach), SteerNotes (AI cli…
Skills: Customer success, Account management, Healthcare technology, Customer onboarding, Implementation
Dallas, Texas, United States · On-site
The Role The Marketing Account Manager owns the growth outcomes of a portfolio of health system and medical group customers. You are the person who makes sure each account's marketing programs are live, performing, and t…
Skills: Account Management, Digital Marketing, Growth Marketing, Project Management, Data Analysis
United States · Remote OK
About Steer Health Steer Health is the AI-Native Growth Platform for Health Systems. We help hospitals, health systems, and large physician groups capture patient demand, convert it into booked and completed visits, and …
Skills: Enterprise sales, Healthcare SaaS, C-suite relationship management, Business case development, ROI modeling
Irving, Texas, United States · On-site
Steer Health is an AI-native growth and automation platform for healthcare. We help health systems, hospitals, and physician groups attract and retain patients, automate front-office and back-office workflows, and delive…
Skills: HR Operations, Payroll Administration, Benefits Administration, HR Compliance, Employee Lifecycle Management
Dallas, Texas, United States · On-site
About Steer Health Steer Health is the AI-native growth platform for health systems. We help hospitals, provider groups, and specialty practices capture demand, automate patient access, and grow revenue using a connected…
Skills: Demand Generation, Product Marketing, B2B Marketing, Account Based Marketing, Content Strategy
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The Customer Success Associate will support customer onboarding, implementation, and training while monitoring customer health metrics. They will also coordinate across internal teams to document feedback and identify opportunities for process improvement.
Candidates should have 1-3 years of professional or healthcare experience and strong communication skills. A willingness to learn, organizational skills, and comfort working in an ambiguous startup environment are essential.
Steer Health is an AI-native healthcare engagement platform serving 109 organizations across 472+ locations and 19M+ patients. Our products — Luna AI (autonomous voice and outreach), SteerNotes (AI clinical documentation), FastTrackCare (digital front door), and Revenue Cycle Intelligence — help health systems grow faster, reduce administrative burden, and deliver better patient experiences. We are growing at 48% year-over-year and we are just getting started.
We’re a fast-growing startup, which means things move quickly, priorities evolve, and every team member has the opportunity to make a meaningful impact. If you’re looking for a highly structured corporate environment, this probably isn’t the role for you. If you’re excited by solving problems, learning fast, and helping build something meaningful, we’d love to meet you.
What we are Looking For:
We’re looking for a Customer Success Associate who wants to build a career in Customer Success, Account Management, or Healthcare Technology.
This is an entry-level role designed for someone who is eager to learn, naturally curious, highly organized, and excited to work directly with customers. You’ll work closely with our VP of Customer Success and gain exposure to customer onboarding, relationship management, healthcare operations, AI technology, and revenue growth.
You might be a great fit if:
● Competitive base salary commensurate with experience
● Full benefits package (medical, dental, vision)
● High-autonomy environment with direct access to executive leadership
● Structured operating cadence with clear goals, metrics, and career growth targets
● Work that touches 19M+ patients — the mission is real
● Flexible PTOs and Company Fixed Holidays
The first AI-fueled growth and automation platform. Supercharge your revenue growth and achieve cost savings.
Steer Health is the AI Workforce for Healthcare Operations. We help hospitals and medical groups grow revenue, reduce operating cost, and deliver the experience patients now expect - without adding headcount. Our platform unifies the work that today is fragmented across marketing, access, clinical, and revenue cycle teams into a single, AI-native operating layer. Luna, our Patient Capture Engine, answers, triages, and books across voice, chat, web, and after-hours — with service-line intelligence built in. FastTrackCare, our Continuous Activation Fabric, keeps patients moving through the system across after-hours voice and digital, digital self-triage, urgent care referral, and PCP fast referral. SteerNotes, our Agentic Clinical Intelligence, goes far beyond ambient scribing — surfacing care gaps, supporting coding, and closing the loop on follow-ups and care plans. Steer Studio is the reasoning brain that orchestrates it all. Today, Steer powers 109 healthcare organizations across 472 locations, 45+ hospitals, and 19 million patient lives — driving higher patient volumes, real cost savings, and happier staff, providers, and patients.
Offices: 1110 Cottonwood Ln, 205, Irving, Texas 75038, US
The first AI-fueled growth and automation platform. Supercharge your revenue growth and achieve cost savings.
Steer Health is the AI Workforce for Healthcare Operations. We help hospitals and medical groups grow revenue, reduce operating cost, and deliver the experience patients now expect - without adding headcount. Our platform unifies the work that today is fragmented across marketing, access, clinical, and revenue cycle teams into a single, AI-native operating layer. Luna, our Patient Capture Engine, answers, triages, and books across voice, chat, web, and after-hours — with service-line intelligence built in. FastTrackCare, our Continuous Activation Fabric, keeps patients moving through the system across after-hours voice and digital, digital self-triage, urgent care referral, and PCP fast referral. SteerNotes, our Agentic Clinical Intelligence, goes far beyond ambient scribing — surfacing care gaps, supporting coding, and closing the loop on follow-ups and care plans. Steer Studio is the reasoning brain that orchestrates it all. Today, Steer powers 109 healthcare organizations across 472 locations, 45+ hospitals, and 19 million patient lives — driving higher patient volumes, real cost savings, and happier staff, providers, and patients.
Offices: 1110 Cottonwood Ln, 205, Irving, Texas 75038, US
