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Coordinates system builds, provider templates, and protocol management to optimize patient access and provider productivity. Manages patient registration, appointment scheduling, and adherence to Master Schedule policies.
Requirements
Requires a high school diploma or equivalent, or 10 years of work experience, with at least one year of relevant experience. Prior experience with EPIC scheduling or template editing is preferred.
Full job description
It's more than a career, it's a calling.
MO-SSM Health 7980 Clayton RD
Worker Type:
Regular
Job Highlights:
This is a full-time, day-shift position working Mon-Fri from 8am-4:30pm.
Prior experience with EPIC scheduling or template editing preferred. Must have ability to multitask and time-management skills.
Job Summary:
Under immediate supervision, responds to phone calls received to the Call Center; registers patient demographic and insurance information; schedules patient appointments; responds with information, assistance, or transfers the call to appropriate person or department; researches and documents patient information to facilitate appointment scheduling. Maintains guidelines for Patient Scheduling, Master Scheduling and Referral.
Job Responsibilities and Requirements:
PRIMARY RESPONSIBILITIES
Coordinates system build, testing, workflow analysis, training, onsite support, provider template and protocol management.
Creates master scheduling templates for new and existing providers. Makes changes in order to optimize patient access and provider productivity. Collaborates with managers and providers to find an optimal schedule for providers. Performs daily edits. Ensures adherence to the Master Schedule policy.
Works various call/referral lists, and provides coverage of Patient Scheduling, as needed.
Maintains guidelines for Patient Scheduling, Master Scheduling and Referral.
Other duties as assigned.
EDUCATION
High School diploma/GED or 10 years of work experience.
EXPERIENCE
One year experience
PHYSICAL REQUIREMENTS
Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
Frequent keyboard use/data entry.
Occasional bending, stooping, kneeling, squatting, twisting and gripping.
Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
Rare climbing.
REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS
None
Department:
8565000235 SLUCare Centralized Contact Ctr
Work Shift:
Day Shift (United States of America)
Scheduled Weekly Hours:
40
Benefits:
SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.
SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.
Through our exceptional health care services, we reveal the healing presence of God.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1872
Headquarters
St Louis, Missouri
LinkedIn followers
95,042
Total funding
$9M
SSM Health is a Catholic, not-for-profit, fully integrated health system dedicated to advancing innovative, sustainable, and compassionate care for patients and communities throughout the Midwest and beyond. The organization’s 40,000 team members and 13,900 providers are committed to fulfilling SSM Health’s Mission: “Through our exceptional health care services, we reveal the healing presence of God.”
With care delivery sites in Illinois, Missouri, Oklahoma and Wisconsin, SSM Health includes hospitals, physician offices, outpatient and virtual care services, comprehensive home care and hospice services, a fully transparent pharmacy benefit company, a health insurance company and an accountable care organization. It is one of the largest employers in every community it serves. For more information, visit ssmhealth.com
Visit jobs.ssmhealth.com to fulfill your calling with SSM Health. Together – We Care.
Offices: 10101 Woodfield Ln, St Louis, Missouri 63132, US
Health DiagnosticsHospitalHealth CareTelehealthNon ProfitStock ExchangesWellnessMedicalSocial AssistanceE-Learning
Through our exceptional health care services, we reveal the healing presence of God.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1872
Headquarters
St Louis, Missouri
LinkedIn followers
95,042
Total funding
$9M
SSM Health is a Catholic, not-for-profit, fully integrated health system dedicated to advancing innovative, sustainable, and compassionate care for patients and communities throughout the Midwest and beyond. The organization’s 40,000 team members and 13,900 providers are committed to fulfilling SSM Health’s Mission: “Through our exceptional health care services, we reveal the healing presence of God.”
With care delivery sites in Illinois, Missouri, Oklahoma and Wisconsin, SSM Health includes hospitals, physician offices, outpatient and virtual care services, comprehensive home care and hospice services, a fully transparent pharmacy benefit company, a health insurance company and an accountable care organization. It is one of the largest employers in every community it serves. For more information, visit ssmhealth.com
Visit jobs.ssmhealth.com to fulfill your calling with SSM Health. Together – We Care.
Offices: 10101 Woodfield Ln, St Louis, Missouri 63132, US
Health DiagnosticsHospitalHealth CareTelehealthNon ProfitStock ExchangesWellnessMedicalSocial AssistanceE-Learning